Maintenance and Troubleshooting
4-13
Daktronics also offers a Repair and Return Program for items not subject to
exchange.
Return Materials Authorization:
To return parts for service, contact your local
representative prior to shipment to acquire a Return Material Authorization (RMA)
number. If you do not have a local representative, call the Daktronics Help Desk for
the RMA. This expedites repair of your component when it arrives at Daktronics.
Packaging for Return:
Package and pad the item well to prevent damage during
shipment. Electronic components, such as printed circuit boards, should be installed
in an enclosure or placed in an antistatic bag before boxing. Please enclose your
name, address, phone number, and a clear description of symptoms.
This is how to reach us:
Mail:
Customer
Service, Daktronics Inc.
PO Box 5128
331 32nd Ave
Brookings SD 57006
Phone:
Daktronics Help Desk: 877-605-1113 (toll free)
or 605-697-4034
Fax:
605-697-4444
E-mail:
