Daktronics Galaxy AF-3200 Series, Manual

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Maintenance and Troubleshooting
4-13
To avoid a restocking charge, you must return the defective equipment within
30 days from the invoice date.
Daktronics also offers a Repair and Return Program for items not subject to
exchange.
Return Materials Authorization:
To return parts for service, contact your local
representative prior to shipment to acquire a Return Material Authorization (RMA)
number. If you do not have a local representative, call the Daktronics Help Desk for
the RMA. This expedites repair of your component when it arrives at Daktronics.
Packaging for Return: Package and pad the item well so that it will not be damaged
in shipment. Electronic components such as printed circuit boards should be installed
in an enclosure or placed in an antistatic bag before boxing. Please enclose your
name, address, phone number and a clear description of symptoms.
This is how to reach us:
Mail:
Customer Service, Daktronics Inc.
PO Box 5128
331 32nd Ave
Brookings SD 57006
Phone: Daktronics Help Desk: 877-605-1113 (toll free)
or 605-697-4034
Fax: 605-697-4444
E-mail: helpdesk@daktronics.com