Parts Replacement
21
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a
part for repair, follow these steps:
1.
Call or fax Daktronics Customer Service:
Phone: 866-343-3122
Fax: 605-697-4444
2.
Receive a Return Materials Authorization (RMA) number before shipping.
This expedites repair of the part.
3.
Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing. Daktronics does not recommend Styrofoam peanuts in
packaging.
4.
Enclose:
your name
address
phone number
the RMA number
a clear description of symptoms
Shipping Address
Daktronics Customer Service
PO Box 5128
201 Daktronics Dr.
Brookings, SD 57006
