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20 Troubleshooting

Installer and user reference guide

66

RXYSQ8~12TMY1B

VRV IV-S system air conditioner

4P404225-1B – 2016.03

▪ Operation  of  the  unit  is  assumed  to  be  10  hours/day  and

2,500 hours/year.

NOTICE

▪ The  table  indicates  main  components.  Refer  to  your

maintenance and inspection contract for more details.

▪ The  table  indicates  recommended  intervals  of

maintenance cycles. However, in order to keep the unit
operational as long as possible, maintenance work may
be  required  sooner.  Recommended  intervals  can  be
used  for  appropriate  maintenance  design  in  terms  of
budgeting 

maintenance 

and 

inspection 

fees.

Depending  on  the  content  of  the  maintenance  and
inspection contract, inspection and maintenance cycles
may in reality be shorter than listed.

19.4.4

Shortened maintenance and replacement
cycles

Shortening of "maintenance cycle" and "replacement cycle" needs to
be considered in following situations:

The unit is used in locations where:

▪ Heat and humidity fluctuate out of the ordinary.

▪ Power fluctuation is high (voltage, frequency, wave distortion, etc.)

(the  unit  cannot  be  used  if  power  fluctuation  is  outside  the
allowable range).

▪ Bumps and vibrations are frequent.

▪ Dust,  salt,  harmful  gas  or  oil  mist  such  as  sulphurous  acid  and

hydrogen sulfide may be present in the air.

▪ The machine is started and stopped frequently or operation time is

long (sites with 24 hour air-conditioning).

Recommended replacement cycle of wear parts

Component

Inspection

cycle

Maintenance cycle

(replacements and/or

repairs)

Air filter

1 year

5 years

High efficiency filter

1 year

Fuse

10 years

Crankcase heater

8 years

Pressure containing parts

In case of corrosion,

contact your local dealer.

NOTICE

▪ The  table  indicates  main  components.  Refer  to  your

maintenance and inspection contract for more details.

▪ The  table  indicates  recommended  intervals  of

replacement cycles. However, in order to keep the unit
operational as long as possible, maintenance work may
be  required  sooner.  Recommended  intervals  can  be
used  for  appropriate  maintenance  design  in  terms  of
budgeting  maintenance  and  inspection  fees.  Contact
your dealer for details.

INFORMATION

Damage due to taking apart or cleaning interiors of units by
anyone  other  than  our  authorised  dealers  may  not  be
included in the warranty.

20

Troubleshooting

If one of the following malfunctions occur, take the measures shown
below and contact your dealer.

WARNING

Stop  operation  and  shut  off  the  power  if  anything
unusual occurs (burning smells etc.).

Leaving  the  unit  running  under  such  circumstances  may
cause breakage, electric shock or fire. Contact your dealer.

The system must be repaired by a qualified service person:

Malfunction

Measure

If a safety device such as a fuse, a
breaker or an earth leakage breaker
frequently actuates or the ON/OFF
switch does not properly work.

Turn off the main power
switch.

If water leaks from the unit.

Stop the operation.

The operation switch does not work
well.

Turn off the power.

If the user interface display indicates the
unit number, the operation lamp flashes
and the malfunction code appears.

Notify your installer and
report the malfunction
code.

If  the  system  does  not  properly  operate  except  for  the  above
mentioned cases and none of the above mentioned malfunctions is
evident,  investigate  the  system  according  to  the  following
procedures.

Malfunction

Measure

If the system does not
operate at all.

▪ Check  if  there  is  no  power  failure.  Wait

until  power  is  restored.  If  power  failure
occurs  during  operation,  the  system
automatically  restarts  immediately  after
the power supply is recovered.

▪ Check  if  no  fuse  has  blown  or  breaker

has worked. Change the fuse or reset the
breaker if necessary.

If the system goes into
fan only operation, but
as soon as it goes into
heating or cooling
operation, the system
stops.

▪ Check  if  air  inlet  or  outlet  of  outdoor  or

indoor  unit  is  not  blocked  by  obstacles.
Remove  any  obstacle  and  make  it  well-
ventilated.

▪ Check if the user interface display shows

 (time to clean the air filter). (Refer to

"19  Maintenance  and  service"  on
page 64

 and "Maintenance" in the indoor

unit manual.)

The system operates
but cooling or heating
is insufficient.

▪ Check  if  air  inlet  or  outlet  of  outdoor  or

indoor  unit  is  not  blocked  by  obstacles.
Remove  any  obstacle  and  make  it  well-
ventilated.

▪ Check if the air filter is not clogged (refer

to  "Maintenance"  in  the  indoor  unit
manual).

▪ Check the temperature setting.

▪ Check the fan speed setting on your user

interface.

▪ Check  for  open  doors  or  windows.  Shut

doors and windows to prevent wind from
coming in.

▪ Check if there are too many occupants in

the room during cooling operation. Check
if  the  heat  source  of  the  room  is
excessive.

▪ Check  if  direct  sunlight  enters  the  room.

Use curtains or blinds.

▪ Check if the air flow angle is proper.

Summary of Contents for VRV IV-S

Page 1: ...Installer and user reference guide VRV IV S system air conditioner English Installer and user reference guide VRV IV S system air conditioner RXYSQ8TMY1B RXYSQ10TMY1B RXYSQ12TMY1B...

Page 2: ...Using the stop valve and service port 18 6 4 6 To remove the pinched pipes 19 6 4 7 To connect the refrigerant piping to the outdoor unit 20 6 4 8 To connect the refrigerant branching kit 21 6 5 Chec...

Page 3: ...2 1 Symptom The system does not operate 67 20 2 2 Symptom Fan operation is possible but cooling and heating do not work 67 20 2 3 Symptom The fan strength does not correspond to the setting 68 20 2 4...

Page 4: ...e unit contact your dealer NOTICE Improper installation or attachment of equipment or accessories could result in electric shock short circuit leaks fire or other damage to the equipment Only use acce...

Page 5: ...ere is no oxygen in the system Refrigerant may only be charged after performing the leak test and the vacuum drying In case re charge is required refer to the nameplate of the unit It states the type...

Page 6: ...y electric noise to avoid unnecessary opening of the earth leakage protector NOTICE Precautions when laying power wiring Do not connect wiring of different thicknesses to the power terminal block slac...

Page 7: ...ion about Unpacking and handling the units Removing the accessories from the units Removing the transportation stay Keep the following in mind At delivery the unit must be checked for damage Any damag...

Page 8: ...12 HP 25 4 mm g Cable tie 3 2 4 To remove the transportation stay Only for RXYSQ10 12 NOTICE If the unit is operated with the transportation stay attached abnormal vibration or noise may be generated...

Page 9: ...nd is depending on both outdoor unit model and indoor unit model combinations VRV direct expansion DX indoor units air to air applications SA RA Sky Air Residential Air direct expansion DX indoor unit...

Page 10: ...location where the hot cold air discharged from the unit or the operation noise will NOT disturb anyone Heat exchanger fins are sharp and injury is possible Choose an installation location where ther...

Page 11: ...nd or to contact your dealer for further advice 5 2 3 Securing safety against refrigerant leaks About safety against refrigerant leaks The installer and system specialist shall secure safety against l...

Page 12: ...ation exceeds the maximum concentration level a ventilation opening to the adjacent room shall be made Formula F G H F Total volume of refrigerant in the refrigerant system G Size m3 of smallest room...

Page 13: ...between outdoor unit and first refrigerant branch kit When the equivalent pipe length between outdoor and indoor units is 90 m or more the size of the main pipes both gas side and liquid side must be...

Page 14: ...290 290 x 390 KHRQ22M64H INFORMATION Maximum 8 branches can be connected to a header 5 3 5 Refrigerant piping length and height difference The piping lengths and height differences must comply with t...

Page 15: ...net joint Refnet header BP box 1 8 VRV DX indoor units 11 18 RA DX indoor units 5 4 Preparing electrical wiring 5 4 1 About electrical compliance This equipment complies with EN IEC 61000 3 12 provide...

Page 16: ...the indoor unit 6 2 Opening the units 6 2 1 About opening the units At certain times you have to open the unit Example When connecting the refrigerant piping When connecting the electrical wiring Whe...

Page 17: ...t does not become slippery in case of ambient freezing temperatures If you install the unit on a frame install a waterproof plate within 150 mm of the bottom side of the unit in order to prevent the i...

Page 18: ...h the pipe 1 month Pinch or tape the pipe Indoor unit Regardless of the period INFORMATION Do NOT open the refrigerant stop valve before checking the refrigerant piping When you need to charge additio...

Page 19: ...amage it After handling the stop valve make sure to tighten the stop valve cover securely For the tightening torque refer to the table below Check for refrigerant leaks after tightening the stop valve...

Page 20: ...e sure that the field installed piping does not touch other pipes the bottom panel or side panel Especially for the bottom and side connection be sure to protect the piping with suitable insulation to...

Page 21: ...int mounted horizontally 6 5 Checking the refrigerant piping 6 5 1 About checking the refrigerant piping Refrigerant piping works are finished The indoor units and or outdoor unit were already powered...

Page 22: ...stallation manual for more details Leak test and vacuum drying should be done before the power supply is set to the unit If not see also the flow chart earlier described in this chapter see 6 5 1 Abou...

Page 23: ...ermining how much you have to charge additionally 2 Charging additional refrigerant pre charging and or charging 3 Filling in the fluorinated greenhouse gases label and fixing it to the inside of the...

Page 24: ...frigerant R410A tank siphon system e Vacuum pump f Liquid line stop valve g Gas line stop valve A Valve A B Valve B C Valve C 2 Open valves C and B 3 Pre charge refrigerant until the determined additi...

Page 25: ...ated greenhouse gases 2 1 1 1 2 2 kg tCO2 eq GWP kg 1000 kg kg GWP XXX RXXX a f c d e a If a multilingual fluorinated greenhouse gases label is delivered with the unit see accessories peel off the app...

Page 26: ...copper wires Make sure the field wiring complies with the applicable legislation All field wiring must be performed in accordance with the wiring diagram supplied with the product NEVER squeeze bundl...

Page 27: ...nd fasten the terminal with the appropriate tool b a a Stranded conductor wire b Round crimp style terminal Use the following methods for installing wires Wire type Installation method Single core wir...

Page 28: ...b a b 2 3 1 In case of RXYSQ10 12 a b a Power supply cable b Transmission wiring cable Connecting to the frame When cables are routed from the unit a protection sleeve for the conduits PG insertions c...

Page 29: ...n off site on PC and afterwards upload the configuration to the system See also 7 2 9 To connect the PC configurator to the outdoor unit on page 36 Mode 1 and 2 Mode Description Mode 1 monitoring sett...

Page 30: ...de 2 Initialisation default situation NOTICE Be sure to turn on the power 6 hours before operation in order to have power running to the crankcase heater and to protect the compressor Turn on the powe...

Page 31: ...Mode 2 in case of RXYSQ8 You can change the value of setting 2 8 Te target temperature during cooling operation to 4 8 C as follows Action Button display 1 Start from the default situation 2 Select mo...

Page 32: ...its F1 F2 communication line Setting Value Description 1 14 Shows the latest malfunction code When the latest malfunction codes were reset by accident on an indoor unit user interface they can be chec...

Page 33: ...40 Shows the current cooling comfort setting For more information see setting 2 81 1 41 Shows the current heating comfort setting For more information see setting 2 82 7 2 8 Mode 2 Field settings In...

Page 34: ...refrigerant circuit so the reclaim of refrigerant or vacuuming process can be done properly 0 default binary 1 default Deactivated 1 binary 2 Activated To stop the refrigerant recovery vacuuming mode...

Page 35: ...e power consumption limitation operation no external control adaptor is required to perform power consumption limitation If the system always needs to be running under power consumption limitation con...

Page 36: ...which is also related to the outdoor ambient conditions E g when your system is operating in cooling you do not need as much cooling under low outdoor ambient temperatures e g 25 C as under high outd...

Page 37: ...d to go up to 46 C on temporary base depending on the situation When the request from the indoor units becomes more moderate the system will eventually go to the steady state condition which is define...

Page 38: ...porating temperature Quick Powerful Mild Room temperature evolution A B C D E F A Indoor unit set temperature B Operation start C Operating time D Mild E Quick F Powerful 7 3 4 Example Automatic mode...

Page 39: ...abnormal noises and vibrations when starting up the unit Field wiring Be sure that the field wiring has been carried out according to the instructions described in the chapter 6 8 Connecting the elect...

Page 40: ...ay on the user interface of indoor units Steps during the automatic system test run procedure Step Description Control before start up pressure equalisation Cooling start up control Cooling stable con...

Page 41: ...case of problems Show the user what to do in relation to maintaining the unit 10 Maintenance and service NOTICE Maintenance must be done by an authorised installer or service agent We recommend to do...

Page 42: ...ted 2 Evacuate the system with a vacuum pump 3 Press BS1 in case of RXYSQ8 or BS3 in case of RXYSQ10 12 to stop vacuuming mode 10 4 2 To recover refrigerant This should be done by a refrigerant reclai...

Page 43: ...circuit A1P X29A Check connection on PCB or actuator Suction temperature sensor malfunction R2T A1P X30A R7T A1P X30A Check connection on PCB or actuator Liquid temperature sensor after subcool HE mal...

Page 44: ...ck connection on PCB or actuator Discharge temperature too high R21T Stop valve closed Refrigerant shortage Open stop valves Check refrigerant amount recharge unit Compressor casing temperature too hi...

Page 45: ...ck Q1 Q2 wiring System test run abnormal ending Execute test run again Warning faulty wiring to Q1 Q2 Check Q1 Q2 wiring Malfunction code faulty wiring to Q1 Q2 Check Q1 Q2 wiring Too many indoor unit...

Page 46: ...it RXYSQ8 dimensions in mm 191 142 67 95 940 223 30 16 55 350 160 95 61 55 145 160 30 68 89 84 68 19 48 44 53 90 13 67 80 54 395 47 52 1430 54 95 60 320 89 620 151 19 16 96 30 345 355 h h h 3D068441G...

Page 47: ...98 80 19 95 53 626 633 89 3D083088A f f g a b d h f c e i j a Gas pipe connection brazing 10 HP 22 2 12 HP 25 4 b Liquid pipe connection brazing 10 HP 9 5 12 HP 12 7 c Service port high pressure in th...

Page 48: ...000 500 B D 100 1000 B D E HB HD HB HU 250 1000 1000 500 HU HB HU 250 1250 1000 500 HB HU HB HD HD HU 100 1000 1000 500 HU HD HU 200 1000 1000 500 HD HU 200 1700 1000 500 HU a b 100 100 c d e eB eD A...

Page 49: ...2 A1 If there is danger of drainage dripping and freezing between the upper and lower units A2 Then install a roof between the upper and lower units Install the upper unit high enough above the lower...

Page 50: ...efrigerant charge f Stop valve gas g Stop valve liquid h Cable tie mountings to fix the field wiring with cable ties to ensure stress relief i Subcool heat exchanger j Accumulator k Fan A1P Printed ci...

Page 51: ...t refrigerant charge g Stop valve liquid h Stop valve gas i Cable tie mountings to fix the field wiring with cable ties to ensure stress relief j Switch box cooling k Accumulator l Fan A1P Printed cir...

Page 52: ...alve g Heat exchanger h Service port high pressure i Oil separator j Capillary tube 2 k Service port refrigerant charge M1C Compressor M1F M2F Fan motor R1T Thermistor air R2T Thermistor suction 1 R3T...

Page 53: ...ressure i Check valve j Oil separator k Capillary tube 2 l Accumulator m Service port refrigerant charge M1C Compressor M1F M2F Fan motor R1T Thermistor air R21T Thermistor discharge R3T Thermistor su...

Page 54: ...GRN YLW BLK BLU WHT RED GRN 2D094434 1 t t t t t t t F1 F2 3 MS 3 MS 3 WHT RED WHT RED WHT RED TO MULTI UNIT TO OUT D TO IN D INDOOR OUTDOOR Note 5 TERMINAL OF M1C LAYOUTOF M1F M2F M1C L1R EL COMPO BO...

Page 55: ...r R2 R3 Resistor R24 Resistor current sensor A4P A5P R95 Resistor current limiting R1T Thermistor air R2T Thermistor suction 1 R3T Thermistor discharge R4T Thermistor heat exchanger de icer R5T Thermi...

Page 56: ...HT RED WHT RED WHT RED X4A WHT L2B BLK R8T t t t t t t MS 3 3D094435 1 MS 3 MS 3 TO OUT D TO IN D TERMINAL OF M1C DETAIL OF El COMPO BOX LAYOUT OF M1F M2F M1C X1M EL COMPO BOX OUTER SHELL EL COMPO BOX...

Page 57: ...rmistor suction R4T Thermistor heat exchanger liquid pipe R5T Thermistor liquid pipe R6T Thermistor subcool heat exchanger R7T Thermistor heat exchanger de icer R8T Thermistor M1C body R1 Resistor cur...

Page 58: ...Cooling T3 a Capacity 17 0 kW 20 0 kW 24 0 kW EER 2 93 2 85 2 79 Power input 5 80 kW 7 02 kW 8 60 kW Cooling T2 a Capacity 15 0 kW 17 0 kW 20 0 kW EER 2 81 2 50 2 51 Power input 5 34 kW 6 80 kW 7 97 k...

Page 59: ...level is an absolute value that a sound generates g Sound pressure level is a relative value depending on the distance and acoustic environment For more details refer to sound level drawings in the te...

Page 60: ...o be within the specified range The connection ratio CR 50 CR 130 HP class of outdoor unit 50 minimum CR VRV DX 80 minimum CR RA DX 100 nominal CR 130 maximum CR 8 100 160 200 260 10 125 200 250 325 1...

Page 61: ...d to connect Residential Air RA or Sky Air SA direct expansion DX indoor units f Residential Air RA direct expansion DX indoor units g User interface wireless dedicated depending on indoor unit type 1...

Page 62: ...ration the refrigerant cycle will reverse and energy from inside the building will be used to defrost the outdoor unit coil The indoor unit will indicate defrost operation on the displays Hot start In...

Page 63: ...interfaces as the master user interface The displays of slave user interfaces show change over under centralised control and slave user interfaces automatically follow the operation mode directed by t...

Page 64: ...ration methods Basic The refrigerant temperature is fixed independent from the situation It corresponds to the standard operation which is known and can be expected from under previous VRV systems Aut...

Page 65: ...se the air conditioner until a service person confirms that the portion where the refrigerant leaks is repaired 19 4 After sales service and warranty 19 4 1 Warranty period This product includes a war...

Page 66: ...ooting If one of the following malfunctions occur take the measures shown below and contact your dealer WARNING Stop operation and shut off the power if anything unusual occurs burning smells etc Leav...

Page 67: ...lfunction outdoor De icing temperature sensor malfunction outdoor Liquid temperature sensor after subcool HE malfunction outdoor Liquid temperature sensor coil malfunction outdoor Main code Contents G...

Page 68: ...en the system is in cooling operation or at a stop When the drain pump optional accessories is in operation this noise is heard A pishi pishi squeaking sound is heard when the system stops after heati...

Page 69: ...t and applicable for a certain product or domain Service company Qualified company which can perform or coordinate the required service to the product Installation manual Instruction manual specified...

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Page 72: ...4P404225 1B 2016 03 Copyright 2015 Daikin...

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