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Models: 

DUCT09HP230

V1

BD

DUCT12HP230V1BD

 

DUCT18HP230V1BD

 

GFH(21)DB-D3DNA1A/I

 

DUCT24HP230V1BD

 

(Refrigerant R410A) 

Service Manual

Change for life

GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI

Summary of Contents for DUCT09HP230V1BD

Page 1: ...Models DUCT09HP230V1BD DUCT12HP230V1BD DUCT18HP230V1BD GFH 21 DB D3DNA1A I DUCT24HP230V1BD Refrigerant R410A Service Manual Change for life GREE ELECTRIC APPLIANCES INC OF ZHUHAI ...

Page 2: ... Panel 9 6 2 Introduction of Control Panel 11 Part Ⅱ Installation and Maintenance 13 7 Notes for Installation and Maintenance 13 8 Installation Manual 16 8 1 Preparations for Installation 17 8 2 Location for Installation 17 8 3 Wiring Requirements 18 9 Installation Instructions 20 10 Wiring Work 28 11 Maintenance 30 11 1 Error Code List 30 11 2 Troubleshooting for Main Malfunction 38 11 3 Maintena...

Page 3: ...1 Technical Information Service Manual 1 Summary Part Ⅰ Technical Information Outdoor Unit DUCT09HP230V1BD DUCT12HP230V1BD DUCT18HP230V1BD GFH 21 DB D3DNA1A I DUCT24HP230V1BD ...

Page 4: ... Power Input W Motor Full Load Amp FLA A 0 4 0 4 Fan Motor Capacitor μF Evaporator Material Aluminum fin copper tube Aluminum fin copper tube Evaporator Pipe Diameter inch Φ5 16 Φ5 16 Evaporator Number of Rows Fin Pitch 2 2 Evaporator Length L XHeight H XWidth W inch 18 1 2X12 1 8X1 2 470X308X38 Fuse Current A 5 5 Sound Pressure Level SH H M L SL dB A 38 35 30 26 38 35 30 26 Sound Power Level SH H...

Page 5: ...Motor Full Load Amp FLA A 0 7 0 7 Fan Motor Capacitor μF Evaporator Material Aluminum fin copper tube Aluminum fin copper tube Evaporator Pipe Diameter inch Φ5 16 Φ5 16 Evaporator Number of Rows Fin Pitch 3 3 Evaporator Length L XHeight H XWidth W inch 29 41 64X12 1 8X2 1 2 29 41 64X12 1 8X2 1 2 Fuse Current A 5 5 Sound Pressure Level SH H M L SL dB A 39 33 29 26 39 33 29 26 Sound Power Level SH H...

Page 6: ...0 Fan Motor Power Input W Motor Full Load Amp FLA A 0 7 Fan Motor Capacitor μF Evaporator Material Aluminum fin copper tube Evaporator Pipe Diameter inch Φ5 16 Evaporator Number of Rows Fin Pitch 2 Evaporator Length L XHeight H XWidth W inch 29 41 64X12 1 8X2 1 2 Fuse Current A 5 Sound Pressure Level SH H M L SL dB A 39 33 29 26 Sound Power Level SH H M L SL dB A 49 43 39 36 Dimension of Outline L...

Page 7: ...line Dimension Diagram B D A E C A D E C B Model A B C D E 09 12K 32 43 64 29 11 16 11 13 16 31 11 32 27 9 16 18 21 24K 44 31 64 29 11 16 11 13 16 43 7 64 39 3 8 DUCT09HP230V1BD DUCT12HP230V1BD DUCT18HP230V1BD GFH 21 DB D3DNA1A I DUCT24HP230V1BD ...

Page 8: ...6 Technical Information Service Manual 4 Refrigerant System Diagram ...

Page 9: ...olet OG Orange Outdoor Unit Instruction 600007060236 LURQ VKHOO PRWRU RQO DSSOLHV WR WKH 1RWH 0RWRU JURXQG 75 2 1 8 20 287 5 1 7 1 1δ1 ε 78 7 03 5220 7 03 6 1625 6 1625 78 5220 3 φ35 17 5 8 7 2 5 287 225 81 7 8 1 1 7 50 1 2 1 3 0 02725 803 3 1 225 81 7 20 0 18 3 5 21752 5 1 02725 0 7 5 3803 02725 48 9 6 7 7 5 7 7 3803 211 7 1 0 1 7 5 1 These circuit diagrams are subject to change without notice pl...

Page 10: ...rflow protection 9 Interface of tube temperature sensor 10 Interface of ambient temperature sensor 11 Water pump 12 Terminal with indoor unit communication 13 Neutral wire terminal 14 Fuse Live wire terminal Neutral wire terminal 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Wiring terminal for DC motor 5 2 PCB Printed Diagram TOP VIEW BOTTOM VIEW ...

Page 11: ...yed Symbols Fig 1 Appearance of wired controller No Symbols Instructions 1 Up and down swing function 2 Left and right swing function 3 Fresh air function 4 Sleep function 5 Auto mode 6 Cooling mode 7 Dry mode 8 Fan mode 9 Heating mode 10 Health function 11 I Demand function 12 Absence function 13 Shielding status Buttons temperature ON OFF mode or energy saving is shielded by remote monitor 14 Cu...

Page 12: ...2 1 Set temperature 2 Set parameter 3 Move option cursor 6 3 ON OFF BACK 1 Turn on or turn off unit 2 Return to last page 4 SWING Set up down swing and set left right swing 5 Z 1 Set related function on or off 2 Move option cursor 3 Set parameter 8 7 MENU OK 1 Enter menu page 2 Confirm setting 9 10 MODE Set auto cooling dry fan and heating modes for indoor unit 1 2 3 4 5 6 10 9 7 8 Remote control ...

Page 13: ...compensation for heat pump unit and Tamb for cooling only unit 4 If theres I feel function Tcompensation is 0 Others are same as above 5 Fan mode Under this mode indoor fan operates at set fan speed Compressor outdoor fan 4 way valve and electric heating tube stop operation Indoor fan can select to operate at high medium low or auto fan speed Temperature setting range is 16 30O C 2 Other control 1...

Page 14: ... 180 T s at least 9 SE control mode The unit operates at SE status 10 X fan mode When X fan function is turned on after turn off the unit indoor fan will still operate at low speed for 2min and then the complete unit will be turned off When x fan function is turned off after turn off the unit the complete unit will be turned off directly 11 8ºC heating function Under heating mode you can set 8ºC h...

Page 15: ... the unit adequately grounded The grounding wire cant be used for other purposes 6 Must apply protective accessories such as protective boards cable cross loop and wire clip 7 The live wire neutral wire and grounding wire of power supply must be corresponding to the live wire neutral wire and grounding wire of the air conditioner 8 The power cord and power connection wires cant be pressed by hard ...

Page 16: ...ssure rise or compressor rupture resulting in injury 4 During refrigerant recovery make sure that liquid valve and gas valve are fully closed and power is disconnected before detaching the connection pipe If compressor starts running when stop valve is open and connection pipe is not yet connected air will be sucked in and cause pressure rise or compressor rupture resulting in injury 5 When instal...

Page 17: ...ing tape 4 Electroprobe 7 Electronic leakage detector 10 Pipe pliers pipe cutter 2 Screw driver 5 Universal meter 8 Vacuum pump 11 Pipe expander pipe bender 3 Impact drill drill head electric drill 6 Torque wrench open end wrench inner hexagon spanner 9 Pressure meter 12 Soldering appliance refrigerant container ...

Page 18: ...ke the bound pipes pass through the wall hole and then connect outdoor unit Neaten the pipes Vacuum pumping and leakage detection Check after installation and test operation Finish installation Note this flow is only for reference please find the more detailed installation steps in this section Select outdoor unit installation location Install the support of outdoor unit select it according to the...

Page 19: ...iling type unit 8 Indoor unit outdoor unit power cord and electric wire should stay at least 1m 39 3 8 in from the TV set and radio Otherwise these electrical appliances may have image interference and noise Even if the distance is 1m 39 3 8 in when there is strong electric wave noise may still occur No Name Appearance Q ty Usage 1 Wired Controller 1 To control the indoor unit 2 Drain Hose Assembl...

Page 20: ... s performance so do not install the unit by yourself Please contact local dealer to arrange professional technicians for the installation 3 Do not connect power until all installation work is finished 8 3 Wiring Requirements 1 Power Cord Size and Air Switch Capacity Model Power Supply Fuse Capacity A DUCT09HP230V1BD DUCT12HP230V1BD DUCT18HP230V1BD GFH 21 DB D3DNA1A I DUCT24HP230V1BD 208 230V 1ph ...

Page 21: ...n requirements Power cord size is based on BV single core wire 2 4pc at 40 C 104 F Cambient temperature when laying across plastic pipe Air switch is D type and used at 40 C 104 F If actual installation condition varies please lower the capacity appropriately according to the specifications of power cord and air switch provided by manufacturer 4 Install cut off device near the unit The minimum dis...

Page 22: ...fferent models Unit mm in Model A B C D E F G 740 29 1 8 500 19 11 16 830 32 11 16 300 11 13 16 754 29 11 16 700 27 9 16 700 27 9 16 1040 40 15 16 500 19 11 16 1130 44 1 2 300 11 13 16 754 29 11 16 1000 39 3 8 700 27 9 16 DUCT09HP230V1BD DUCT12HP230V1BD DUCT18HP230V1BD GFH 21 DB D3DNA1A I DUCT24HP230V1BD 9 1 2 Suspend the indoor unit 1 Drill bolt holes and install bolts 1 Stick the reference cardb...

Page 23: ...ll prevent the washer from falling GFH 09 24 DA D3DNA1A I are as follows Fig 9 1 6 NOTICE 1 Before operation please prepare all pipelines connection pipe drainage hose and wires connection wire for wired controller connection wire for indoor unit 2 When drilling holes on ceiling air return outlet or air outlet you can need to reinforce the ceiling to prevent vibration For detailes please consult u...

Page 24: ...tice for Installation of Drain Pipe 1 The drainage pipe should be short and the gradient downwards should be at least condensation water smoothly 1 2 in order to drain 2 The diameter of drainage hose should be bigger or equal to the diameter of drainage pipe joint 3 Install drainage pipe according to the following fig and arrange insulation to the drainage pipe Fig 9 3 1 Improper installation may ...

Page 25: ...n metal clamp accessory drain hose accessory 3 Use sealing plate to make the pipe clamp and hose insulated as shown in Fig 9 3 3 metal clamp accessory thermal sponge accessory Unit mm in Fig 9 3 2 Fig 9 3 3 4 When connecting several drain pipes follow the instruction as indicated in Fig 9 3 4 Choose the drain collecting pipe that matches with unit capacity Unit mm in Fig 9 3 4 Fig 9 3 6 Fig 9 3 6 ...

Page 26: ...c the water over the 1 Spray 1L water on evaporator with sprayer 2 In case of commissioning finished please energize the IDUs and switch to cooling or dry mode meanwhile the water pump operates you can check the draining through thetransparent part of drain socket 3 If communication wire is not connected communication malfunction E6 will occur after In this case the water pump operates automatical...

Page 27: ...25 Installation and Maintenance Service Manual NOTICE 9 4 9 3 11 9 4 1 Shape and Size of Air Outlet and Air return Opening Unit mm in Fig 9 4 1 Air Outlet ...

Page 28: ...F 195 7 5 8 451 17 3 4 25 1 264 10 3 8 660 26 29 1 1 8 195 7 5 8 751 29 9 16 25 1 264 10 3 8 960 37 3 4 29 1 1 8 DUCT09HP230V1BD DUCT12HP230V1BD DUCT18HP230V1BD GFH 21 DB D3DNA1A I DUCT24HP230V1BD 9 4 2 Installation 9 4 3 of Air out Duct Fig 9 4 5 Fig 9 4 6 Fig 9 4 2 Air return Opening 1 5 2 6 7 4 8 Fig 9 4 6 ...

Page 29: ...27 Installation and Maintenance Service Manual 1 4 2 5 6 9 4 7 9 4 7 9 4 4 9 5 9 4 8 9 4 8 9 4 9 9 4 9 NOTICE ...

Page 30: ...ver for tightening the terminal 2 The connection of stranded wire as shown in fig 10 1 2 1 Strip about 10mm 3 8 in insulation of the end of stranded wire by stripping and cutting tool 2 Loosen the wiring screws on terminal board 3 Insert the wire into the ring tongue terminal and tighten by crimping tool 4 Use the screwdriver for tightening the terminal Unit mm in Fig 10 1 1 Fig 10 1 2 10 0 1 ...

Page 31: ...ould be equipped with a circuit breaker for short circuit and overload protection During operation all indoor units connected to the same outdoor unit system must be O kept energized status therwise the unit can t operate normally For units with single phase power supply 1 Detach the electric box lid 2 Let the power cord pass through the wiring through holes 3 Fix the power card with wiring clamp ...

Page 32: ...t protection E5 During cooling and drying operation compressor and outdoor fan stop while indoor fan operates During heating operation all loads stop 1 Supply voltage is unstable 2 Supply voltage is too low and load is too high 3 Evaporator is dirty 6 Communi cation Malfunction E6 During cooling operation compressor stops while indoor fan motor operates During heating operation the complete unit s...

Page 33: ...ent temperature sensor is open short circuited F3 During cooling and drying operating compressor stops while indoor fan operates During heating operation the complete unit will stop operation Outdoor temperature sensor hasnt been connected well or is damaged Please check it by referring to the resistance table for temperature sensor 15 Outdoor condenser temperature sensor is open short circuited F...

Page 34: ...ard XT if the voltage is higher than 265VAC turn on the unit after the supply voltage is increased to the normal range 2 If the AC input is normal measure the voltage of electrolytic capacitor C on control panel AP1 if its normal theres malfunction for the circuit please replace the control panel AP1 22 Voltage of DC bus bar is too low PL During cooling and drying operation compressor will stop wh...

Page 35: ...ing operation compressor will stop while indoor fan will operate During heating operation the complete unit will stop Replace outdoor control panel AP1 30 Module high temperature protection P8 During cooling operation compressor will stop while indoor fan will operate During heating operation the complete unit will stop After the complete unit is de energized for 20mins check whether the thermal g...

Page 36: ...tection HC During cooling and drying operation compressor will stop while indoor fan will operate During heating operation the complete unit will stop operation Refer to the malfunction analysis 36 Outdoor DC fan motor malfunction L3 Outdoor DC fan motor malfunction lead to compressor stop operation DC fan motor malfunction or system blocked or the connector loosed 37 power protection L9 compresso...

Page 37: ...ressor will stop while indoor fan will operate During heating operating the complete unit will stop operation Theres circuit malfunction on outdoor units control panel AP1 please replace the outdoor units control panel AP1 45 The four way valve is abnormal U7 If this malfunction occurs during heating operation the complete unit will stop operation 1 Supply voltage is lower than AC175V 2 Wiring ter...

Page 38: ...36 Installation and Maintenance Service Manual If malfunction occurs corresponding code will display and the unit will resume normal until protection or malfunction disappears ...

Page 39: ...Possible causes insufficient or too much refrigrant blockage of capillary and increase of suction temp improper running of compressor burning in or stuck of bearing damage of discharge valve malfunction of protector Processing method adjust refrigerant amount replace the capillary replace the compressor use universal meter to check if the contactor of compress or is fine when it is not overheated ...

Page 40: ...mainboard broken Malfunction diagnosis process Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted Start Insert the temperature sensor tightly Yes Yes Yes Yes Yes Yes No No No No No No Is malfunction eliminated Is malfunction eliminated Is malfunction eliminated Replace it with a temperature sensor with the same model Make the parts upright Is ther...

Page 41: ...ion is eliminated Reinsert the wiring terminal of indoor fan It s the malfunction of main board Replace a new main board that is of the same model It s the malfunction of main board Replace a new main board that is of the same model Replace a new main board that is of the same model It s the malfunction of main board Then check whether the voltage between terminal 2 and terminal 3 of the motor int...

Page 42: ...board isdefined abnormal Malfunction diagnosis process Start Is there jumper cap on the mainboard Is the jumper cap inserted correctly and tightly Replace the jumper cap with the same model Appearance of the jumper cap Assemble the jumper cap with the same model Insert the jumper cap tightly Is malfunction eliminated Is malfunction eliminated Is malfunction eliminated Replace the mainboard with th...

Page 43: ...is correct Whether the voltage of liquid level switch terminal is correct Replace the main board of indoor unit Replace the main board of indoor unit Check the wiring of drain pump Adjust the drain pipe Check the liquid level switch Whether the drain pump is running Whether the drain pipe is cleared Water flow is smooth Yes Yes Yes Yes Yes No No No No No Error display Check the drain pump ...

Page 44: ...od for details Malfunction of compressor Compressor cant operate Refer to point 5 of maintenance method for details 11 3 Maintenance Method for Normal Malfunction 1 Air Conditioner Cant be Started Up 2 Poor Cooling Heating for Air Conditioner 3 Horizontal Louver Cant Swing Possible Causes Discriminating Method Air conditioner Status Troubleshooting No power supply or poor connection for power plug...

Page 45: ... pipe Replace drain pipe Wrapping is not tight Water leaking from the pipe connection place of indoor unit Wrap it again and bundle it tightly 5 Compressor Cant Operate Possible causes Discriminating method air conditioner status Troubleshooting Wrong wire connection or poor connection Check the wiring status according to circuit diagram Connect wires according to wiring diagram to make sure all w...

Page 46: ... Service Manual 12 Exploded View and Parts List DUCT09HP230V1BD DUCT12HP230V1BD 16 12 8 6 3 1 5 13 26 27 18 9 11 14 19 15 29 24 23 22 4 2 7 10 21 17 20 28 The component picture is only for reference please refer to the actual product ...

Page 47: ...0180520027201 0180520027201 1 12 DC Motor 1570520000502 1570520000502 1 13 Propeller Housing Lower 26905200079 26905200079 1 14 Filter Sub Assy 111001000055 111001000055 1 15 Foam Sub assy 12505200038 12505200038 1 16 Cover Of Air In 01265200182 01265200182 1 17 Bottom Cover Plate 01265200181 01265200181 1 18 Left Side Plate Assy 01315200147 01315200147 1 19 Terminal Board 420001000002 42000100000...

Page 48: ...ance Service Manual DUCT18HP230V1BD GFH 21 DB D3DNA1A I DUCT24HP230V1BD 2 3 5 6 7 1 4 8 9 11 13 14 15 16 10 12 17 19 20 18 22 21 23 24 25 26 27 28 29 The component picture is only for reference please refer to the actual product ...

Page 49: ...079 01495200079 01495200079 1 12 Water Level Switch 45020216 45020216 45020216 1 13 PUMP 43138000058 43138000058 43138000058 1 14 Left Side Plate Assy 01315200147 01315200147 01315200147 1 15 Electric Box Sub Assy 0139410055601 0139410055601 0139410055601 1 16 Terminal Board 420001000002 420001000002 420001000002 1 17 Main Board 300002000879 300002000879 300002000879 1 18 Air Outlet Frame Assy 013...

Page 50: ...plate Use a screwdriver to unscrew the seal plate and cover plate and then remove them 3 Remove the grille Use a screwdriver to unscrew the cover plate component 4 Remove the centrifugal fan Use a screwdriver to unscrew the front volute casing and then remove the volute casing 5 Remove the motor Remove the motor from the support and remove the centrifugal fan from the motor axle Then remove the mo...

Page 51: ... info twclimate com U S Product Information www greecomfort com HONG KONG GREE ELECTRIC APPLIANCES SALES LIMITED Add Unit 2612 26 F Miramar Tower 132 Nathan Road TST Kowloon HK Tel 852 31658898 Fax 852 31651029 For product improvement specifications and appearance in this manual are subject to change without prior notice Cat No GREE_DUCT_B_SERVICE_010119 ...

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