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10 Troubleshooting

Installer reference guide

25

AZAS71~Y1
Sky Air Active-series
4P486048-1B – 2018.06

6

Never directly connect power supply cables to compressors (U,
V, W). This can result in a compressor burnout.

9.3

Checklist for yearly maintenance
of the outdoor unit

Check the following at least once a year:

▪ Heat exchanger

The heat exchanger of the outdoor unit can get blocked up due to
dust,  dirt,  leaves,  etc.  It  is  recommended  to  clean  the  heat
exchanger  yearly.  A  blocked  heat  exchanger  can  lead  to  too  low
pressure or too high pressure leading to worse performance.

10

Troubleshooting

10.1

Overview: Troubleshooting

In case of problems:

▪ See 

"7.5 Error codes when performing a test run" on page 23

.

▪ See the service manual.

This  section  provides  useful  information  for  diagnosing  and
correcting  certain  problems  which  may  occur  with  the  unit.  This
troubleshooting  and  related  corrective  actions  may  only  be  carried
out by the installer or service agent.

Before troubleshooting

Carry  out  a  thorough  visual  inspection  of  the  unit  and  look  for
obvious defects such as loose connections or defective wiring.

10.2

Precautions when troubleshooting

WARNING

▪ When  carrying  out  an  inspection  on  the  switch  box  of

the  unit,  ALWAYS  make  sure  that  the  unit  is
disconnected  from  the  mains.  Turn  off  the  respective
circuit breaker.

▪ When a safety device was activated, stop the unit and

find  out  why  the  safety  device  was  activated  before
resetting  it.  NEVER  shunt  safety  devices  or  change
their  values  to  a  value  other  than  the  factory  default
setting.  If  you  are  unable  to  find  the  cause  of  the
problem, call your dealer.

DANGER: RISK OF ELECTROCUTION

WARNING

Prevent hazards due to inadvertent resetting of the thermal
cut-out:  power  to  this  appliance  MUST  NOT  be  supplied
through  an  external  switching  device,  such  as  a  timer,  or
connected to a circuit that is regularly turned ON and OFF
by the utility.

DANGER: RISK OF BURNING

11

Disposal

NOTICE

Do  NOT  try  to  dismantle  the  system  yourself:  dismantling
of  the  system,  treatment  of  the  refrigerant,  oil  and  other
parts  MUST  comply  with  applicable  legislation.  Units
MUST  be  treated  at  a  specialised  treatment  facility  for
reuse, recycling and recovery.

11.1

Overview: Disposal

Typical workflow

Disposing of the system typically consists of the following stages:

1

Pumping down the system.

2

Bringing the system to a specialized treatment facility.

INFORMATION

For more details, see the service manual.

11.2

About pump down

The  unit  is  equipped  with  an  automatic  pump  down  function,  with
which you can collect all refrigerant from the system into the outdoor
unit.

NOTICE

The outdoor unit is equipped with a low pressure switch or
a low pressure sensor to protect the compressor by turning
it OFF. NEVER short-circuit the low pressure switch during
pump down operation.

11.3

To pump down

DANGER: RISK OF EXPLOSION

Pump  down  –  Refrigerant  leakage.

  If  you  want  to  pump

down  the  system,  and  there  is  a  leak  in  the  refrigerant
circuit:

▪ Do NOT use the unit's automatic pump down function,

with  which  you  can  collect  all  refrigerant  from  the
system  into  the  outdoor  unit. 

Possible  consequence:

Self-combustion  and  explosion  of  the  compressor
because of air going into the operating compressor.

▪ Use  a  separate  recovery  system  so  that  the  unit's

compressor does NOT have to operate.

1

Turn ON the main power supply switch.

2

Make  sure  the  liquid  stop  valve  and  the  gas  stop  valve  are
open.

3

Press the pump down button (BS2) for at least 8 seconds. BS2
is located on the PCB in the outdoor unit (see wiring diagram).

Result: 

The  compressor  and  outdoor  unit  fan  start

automatically, and the indoor unit fan might start automatically.

4

±2 minutes after the compressor started, close the 

liquid stop

valve

.  If  it  is  not  closed  properly  during  compressor  operation,

the system cannot be pumped down.

5

Once  the  compressor  stops  (after  2~5  minutes),  close  the 

gas

stop valve 

within 3 minutes after the compressor has stopped.

Result: 

The  pump  down  operation  is  finished.  The  user

interface  may  display  "

"  and  the  indoor  pump  may  continue

operating. This is NOT a malfunction. Even if you press the ON
button  on  the  user  interface,  the  unit  will  NOT  start.  To  restart
the unit, turn OFF the main power supply switch and turn it ON
again.

6

Turn OFF the main power supply switch.

NOTICE

Make sure to reopen both stop valves before restarting the
unit.

Summary of Contents for Sky Air Active Series

Page 1: ...Installer reference guide Sky Air Active series English Installer reference guide Sky Air Active series AZAS71M2V1B AZAS100M7V1B AZAS125M7V1B AZAS140M7V1B AZAS100M7Y1B AZAS125M7Y1B AZAS140M7Y1B...

Page 2: ...refrigerant piping 16 6 5 2 Precautions when checking the refrigerant piping 16 6 5 3 Checking refrigerant piping Setup 16 6 5 4 To check for leaks 16 6 5 5 To perform vacuum drying 17 6 6 Charging r...

Page 3: ...OT touch the refrigerant piping water piping or internal parts during and immediately after operation It could be too hot or too cold Give it time to return to normal temperature If you must touch it...

Page 4: ...ed operated and stored MUST be larger than the minimum floor area defined in table below A m2 This applies to Indoor units without a refrigerant leakage sensor in case of indoor units with refrigerant...

Page 5: ...te the area immediately Possible risks Excessive refrigerant concentrations in a closed room can lead to oxygen deficiency Toxic gas may be produced if refrigerant gas comes into contact with fire DAN...

Page 6: ...egory III condition MUST be installed in the fixed wiring WARNING ONLY use copper wires Make sure the field wiring complies with the applicable legislation All field wiring MUST be performed in accord...

Page 7: ...s Safety instructions that you must read before installing About the documentation What documentation exists for the installer About the box How to unpack the units and remove their accessories About...

Page 8: ...ambient temperature regions For these regions the RZAG model is recommended 5 Preparation 5 1 Overview Preparation This chapter describes what you have to do and know before going on site It contains...

Page 9: ...ght be higher than the sound pressure level mentioned in Sound spectrum in the data book due to environmental noise and sound reflections INFORMATION The sound pressure level is less than 70 dBA In pl...

Page 10: ...1 Minimum total one way piping length Limit L1 5 m 2 Maximum total one way piping length L1 Limit 30 m 50 m a 3 Maximum height between indoor and outdoor H1 Limit 30 m a Parenthesised figure represent...

Page 11: ...1 About opening the units At certain times you have to open the unit Example When connecting the refrigerant piping When connecting the electrical wiring When maintaining or servicing the unit DANGER...

Page 12: ...the unit in order to prevent water from getting into the unit and to avoid drain water dripping see the following figure INFORMATION If necessary you can use a drain plug kit field supply to prevent...

Page 13: ...nything but the designated refrigerant to get mixed into the refrigerant cycle e g air Only use R32 when adding refrigerant Only use installation tools e g manifold gauge set that are exclusively used...

Page 14: ...on the inside of the piping This film adversely affects valves and compressors in the refrigerating system and prevents proper operation Set the nitrogen pressure to 20 kPa 0 2 bar just enough so it c...

Page 15: ...door unit Piping length Keep field piping as short as possible Piping protection Protect the field piping against physical damage 1 Do the following Remove the service cover a with screw b Remove the...

Page 16: ...ay have entered the piping first carry out the vacuum drying procedure below until all moisture has been removed 6 5 2 Precautions when checking the refrigerant piping INFORMATION Also read the precau...

Page 17: ...additional refrigerant make sure the outdoor unit s external refrigerant piping is checked leak test vacuum drying INFORMATION Depending on the units and or the installation conditions it might be ne...

Page 18: ...ustible heating devices ventilate the room and contact the dealer where you purchased the unit Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has b...

Page 19: ...it on top of a b Factory refrigerant charge see unit name plate c Additional refrigerant amount charged d Total refrigerant charge e Greenhouse gas emissions of the total refrigerant charge expressed...

Page 20: ...nent V1 Y1 71 100 125 140 100 125 140 Power supply cable MCA a 17 5 A 21 8 A 28 3 A 27 6 A 14 6 A 15 1 A Voltage range 220 240 V 380 415 V Phase 1 3N Frequency 50 Hz Wire sizes Must comply with applic...

Page 21: ...e frame When cables are routed from the unit a protection sleeve for the conduits PG insertions can be inserted at the knockout hole When you do not use a wire conduit protect the wires with vinyl tub...

Page 22: ...compressor breakdown during startup NOTICE NEVER operate the unit without thermistors and or pressure sensors switches Burning of the compressor might result NOTICE Do NOT operate the unit until the r...

Page 23: ...ice cover to prevent electric shocks 3 Turn ON power for at least 6 hours before starting operation to protect the compressor 4 On the user interface set the unit to cooling operation mode 2 Start the...

Page 24: ...it 9 Maintenance and service NOTICE Maintenance MUST be done by an authorized installer or service agent We recommend performing maintenance at least once a year However applicable legislation might r...

Page 25: ...ith applicable legislation Units MUST be treated at a specialised treatment facility for reuse recycling and recovery 11 1 Overview Disposal Typical workflow Disposing of the system typically consists...

Page 26: ...ow of units A E a b c d e eB eD a b c d e eB eD A B C D E B HU HD H B 100 A B C 250 100 100 B E 100 1000 500 A B C E 250 150 150 1000 500 D 500 D E 500 1000 500 B D 100 500 B D E 1 2 1 HB HD HB HU 250...

Page 27: ...r unit high enough above the lower unit to prevent ice buildup at the upper unit s bottom plate B1 B2 B1 If there is no danger of drainage dripping and freezing between the upper and lower units B2 Th...

Page 28: ...al for how to connect the wiring to X6A X28A and X77A 4 Colours BLK black RED red BLU blue WHT white GRN green 4 Legend English Translation Legend Legend Field supply Field supply Optional Optional Pa...

Page 29: ...h can perform or coordinate the required service to the product Installation manual Instruction manual specified for a certain product or application explaining how to install configure and maintain i...

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Page 32: ...4P486048 1B 2018 06 Copyright 2017 Daikin...

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