16
Troubleshooting
Restoring factory settings
Flashing code
Meaning
Solution
Fast red
flashing
Error during
update
Check the server
and internet
connection. Restart
the DHC Access
Point.
Fast orange
flashing
Stage before
restoring the
factory settings
Long press the
system button
again for 4 sec-
onds, until the LED
lights up green.
1x long green
lighting
Reset confirmed
Continue the
operation.
1x long red
lighting
Reset failed
Try again.
7
Restoring factory settings
The factory settings of your DHC Access Point as well as of
your entire installation can be restored.
•
Resetting the DHC Access Point:
Only the fac-
tory settings of the DHC Access Point will be re-
stored. The entire installation will not be deleted.
•
Resetting and deleting the entire installation:
The entire installation is removed. The factory set-
tings of your individual DHC accessories have to
be restored so they can be connected again. For
further information on how to do so, see the manu-
al of the respective DHC accessory.
7.1
Resetting the DHC Access Point
To restore the factory settings of the DHC Access Point,
proceed as follows:
1. Disconnect the DHC Access Point from the power
supply by unplugging the mains adapter.
2. Press the system button and plug in the mains ad-
apter again at the same time, until the LED starts
flashing orange.
3. Release the system button.
4. Press the system button again, until the LED lights
up green. If the LED lights up red, try again.
5.
Release the system button to finish the procedure.
» The accessory will perform a restart and the DHC
Access Point is being reset.
