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Installation manual

45

EKHBX008BB3V3S

Indoor unit for air to water heat pump system

4PW62597-1 – 10.2010

11. T

ROUBLESHOOTING

This section provides useful information for diagnosing and correcting
certain troubles which may occur in the unit.

This troubleshooting and related corrective actions may only be
carried out by your installer.

11.1. General guidelines

Before starting the troubleshooting procedure, carry out a thorough
visual inspection of the unit and look for obvious defects such as
loose connections or defective wiring.

When a safety device was activated, stop the unit and find out why
the safety device was activated before resetting it. Under no
circumstances safety devices may be bridged or changed to a value
other than the factory setting. If the cause of the problem cannot be
found, call your local dealer

.

If the pressure relief valve is not working correctly and is to be
replaced, always reconnect the flexible hose attached to the pressure
relief valve, to avoid water dripping out of the unit!

11.2. General symptoms

Symptom 1: The unit is turned on (

y

 LED is lit) but the unit is 

not heating or cooling as expected

Symptom 2: The unit is turned on but the compressor is not 
starting (space heating or domestic water heating)

Symptom 3: Pump is making noise (cavitation)

INFORMATION

Refer to the service manual to carry out any service mode
operation.

DANGER

When carrying out an inspection on the switch box of the
unit, always make sure that the main switch of the unit is
switched off.

DANGER: ELECTRIC SHOCK 

See 

"2. General safety precautions" on page 2

.

WARNING

In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied
through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off
by the utility.

DANGER: DO NOT TOUCH PIPING AND INTERNAL
PARTS

Do not touch water pipes during and immediately after
operation as the pipes may be hot.

Do not touch the refrigerant pipes during and
immediately after operation as the refrigerant pipes
may be hot or cold, depending on the condition of the
refrigerant flowing through the refrigerant piping,
compressor, and other refrigerant cycle parts.

Do not touch the internal parts (pump, backup heater,
etc.) during and immediately after operation.

See 

"2. General safety precautions" on page 2

.

INFORMATION

For problems related to the optional solar kit for domestic
water heating, refer to the troubleshooting in the
installation manual of that kit.

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

The temperature setting is not 
correct.

Check the controller set point.

The water flow is too low.

• Check that all shut-off valves of 

the water circuit are completely 
open.

• Check if the water filter needs 

cleaning.

• Make sure there is no air in the 

system (purge air).

• Check on the manometer that 

there is sufficient water pressure. 
The water pressure must be 
>1 bar (water is cold)

• Check that the pump speed 

setting is on the highest speed.

• Make sure that the expansion 

vessel is not broken.

• Check that the resistance in the 

water circuit is not too high for the 
pump (refer to 

"8.8. Setting the 

pump speed" on page 26

).

The water volume in the installation 
is too low.

Make sure that the water volume in 
the installation is above the minimum 
required value (refer to 

"Checking 

the water volume and expansion 
vessel pre-pressure" on page 16

).

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

The unit must start up out of its 
operation range (the water 
temperature is too low).

In case of low water temperature, the 
system utilizes the backup heater to 
reach the minimum water 
temperature first (15°C).

• Check that the backup heater 

power supply is correct.

• Check that the backup heater 

thermal fuse is closed.

• Check that the backup heater 

thermal protector is not activated.

• Check that the backup heater 

contactors are not broken.

The benefit kWh rate power supply 
settings and electrical connections 
do not match.

If [d-01]=1 or 2, the wiring requires 
specific installation like illustrated in 

"Connection to a benefit kWh rate 
power supply" on page 21

. Other 

correctly installed configurations are 
possible, but are to be specific for 
the type of benefit kWh rate power 
supply type at this specific site.

The benefit kWh rate signal was sent 
by the electricity company.

Wait for the power to return.

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

There is air in the system.

Purge air.

Water pressure at pump inlet is too 
low.

• Check on the manometer that 

there is sufficient water pressure. 
The water pressure must be 
>1 bar (water is cold).

• Check that the manometer is not 

broken.

• Check that the expansion vessel is 

not broken.

• Check that the setting of the pre-

pressure of the expansion vessel 
is correct (refer to 

"Setting the pre-

pressure of the expansion vessel" 
on page 17

).

Summary of Contents for EKHBX008BB3V3S

Page 1: ...INSTALLATION MANUAL EKHBX008BB3V3S Indoor unit for air to water heat pump system...

Page 2: ...90 30 3 4 35 48 142 101 502 2 3 4 5 48 39 96 361 1 1 2 MBSP 1 MBSP 895 922 830 469 260 B B T T 2 350 300 500 1 2x 2x 1x 1x 1x 1 2 3 4 5 1 2 3 4...

Page 3: ...condo le prescrizioni per 07 v v v 08 de acordo com o previsto em 09 10 under iagttagelse af bestemmelserne i 11 enligt villkoren i 12 gitt i henhold til bestemmelsene i 13 noudattaen m r yksi 14 za d...

Page 4: ...ettings overview 23 8 2 Room thermostat installation con guration 24 8 3 Pump operation con guration 24 8 4 Domestic hot water tank installation con guration 25 8 5 Initial start up at low outdoor amb...

Page 5: ...eration of the unit always contact your local dealer for advice and information Improper installation or attachment of equipment or accessories could result in electric shock short circuit leaks re or...

Page 6: ...in pan kit refer to 6 5 Installation of the EKHBDP drain pan kit only for EKHBX models on page 14 Solar kit for domestic hot water tank option For information concerning the EKSOLHW solar kit refer to...

Page 7: ...supply 6 Shut off valve 7 Collector eld supply FHL1 3 Floor heating loop T Room thermostat optional Pump operation and space heating When the room thermostat T is connected to the indoor unit the pump...

Page 8: ...ater EKHTS the backup heater will be used in domestic water heating mode 3 Only applicable for tank with built in electrical booster heater EKHW INFORMATION Details on pump con guration can be found u...

Page 9: ...ic water heating is as described under Application 2 on page 5 Application 4 Space heating and cooling application without the room thermostat connected to the indoor unit but with the heating only ro...

Page 10: ...mestic hot water in such an application is always provided by the domestic hot water tank which is connected to the Daikin indoor unit The auxiliary boiler must be integrated in the piping work and in...

Page 11: ...ature as set on the user interface When weather dependent operation is active the water temperature is determined automatically depending on the outdoor temperature During heating operation of the boi...

Page 12: ...icker inside indoor unit cover 5 Indoor unit cover xing screw INFORMATION The advantage of the dual set point control is that the heat pump will can operate at the lowest required leaving water temper...

Page 13: ...access to the switch box components e g to connect the eld wiring the switch box service panel can be removed Thereto loosen the front screws and unhitch the switch box service panel 5 2 Main compone...

Page 14: ...Backup heater thermal fuse The backup heater is equipped with a thermal fuse The thermal fuse is blown when the temperature becomes too high higher than the backup heater thermal protector temperature...

Page 15: ...tivation Therefore it is advisable to install the hydrobox unit on a rm wall and not in nor close to a sound sensitive environment e g bedroom Do not install the unit in places with high humidity e g...

Page 16: ...vapour is present 6 2 Dimensions and service space Unit of measurement mm Dimensions of the unit see gure 3 1 Flexible drain hose 2 Water outlet connection 3 Water inlet connection 4 Refrigerant liqu...

Page 17: ...ed with the drain pan kit 6 6 Refrigerant pipework For all guidelines instructions and speci cations regarding refrigerant pipework between the indoor unit and the outdoor unit please refer to the out...

Page 18: ...door unit If air moisture or dust gets in the water circuit problems may occur Therefore always take into account the following when connecting the water circuit Use clean pipes only Hold the pipe end...

Page 19: ...s example no action or adjustment is required 1 When the unit is con gured for restricted power supply condition mode see Appendix on page 50 INFORMATION In most applications this minimum water volume...

Page 20: ...WORK 7 1 Precautions on electrical wiring work NOTICE Be careful not to deform the unit piping by using excessive force when connecting the piping Deformation of the piping can cause the unit to malfu...

Page 21: ...y contact S3S Dual set point 2 contact S4S Dual set point 1 contact SS1 DIP switch TR1 Transformer 24 V for PCB V1S Spark suppression 1 V2S Spark suppression 2 X1M X9M Terminal blocks X6Y X9B Connecto...

Page 22: ...quired number of conductors Maximum running current 1 Power supply cable for outdoor unit 2 GND a a Refer to nameplate on outdoor unit 2 Indoor unit power supply and communication cable 3 GND b b Cabl...

Page 23: ...rminals as shown on the wiring diagram and installation manual of the room thermostat kit 2 Fix the cable with cable ties to the cable tie mountings to ensure strain relief 3 Set DIP switch SS2 3 on t...

Page 24: ...e rates seasonal rates W rmepumpentarif in Germany and Austria This equipment allows for connection to such bene t rate power supply delivery systems Consult with the electricity company acting as pro...

Page 25: ...p Disconnect terminal X6YA from X6Y and connect X6YB to X6Y 1 When the signal is released again the voltage free contact will close and the unit will restart operation It is therefore important to lea...

Page 26: ...con gured by the installer to match the installation environment outdoor climate installed options etc and user expertise 8 1 DIP switch settings overview DIP switch SS2 is located on the switch box...

Page 27: ...mp when there is a simultaneous demand for more space heating cooling and domestic water heating a Only applicable in case DIP switch 2 ON Heating cooling priority Priority to highest demand side b b...

Page 28: ...heater type Refer to the wiring diagram 5 Booster heater circuit breaker F2B 2 Do not forget to turn on the booster heater circuit breaker F2B in the switch box applies only to units with optional dom...

Page 29: ...nment outdoor climate installed options etc and user demand Thereto a number of so called eld settings are available These eld settings are accessible and programmable through the user interface on th...

Page 30: ...uals or drops below the low ambient temperature Lo_A Note that the Lo_Ti value should be higher than Hi_Ti as for low outdoor temperatures i e Lo_A warmer water is required 1 03 Set point at high ambi...

Page 31: ...st be con gured by the installer according to the applicable legislation WARNING Be aware that the domestic hot water temperature at the hot water tap will be equal to the value selected in eld settin...

Page 32: ...or EKHTS The operation of the backup heater can altogether be enabled disabled or limited 4 00 Status de nes whether backup heater operation is disabled 0 enabled 1 or limited 2 When 4 00 2 the backup...

Page 33: ...t correction for the desired domestic hot water temperature to be applied at low outdoor temperature when space heating priority is enabled The corrected higher set point will make sure that the total...

Page 34: ...d stopped i e the heat pump OFF temperature When the domestic hot water temperature drops below the heat pump ON temperature THP ON heating of the domestic hot water by the heat pump will be started A...

Page 35: ...ot water to a temperature a few degrees above the set point temperature i e the booster heater OFF temperature These extra degrees are speci ed by the domestic hot water step length eld setting Correc...

Page 36: ...TBH ON is 2 C xed below heat pump OFF temperature THP OFF INFORMATION There is no indication available which set point is active NOTICE The rst set point heating cooling is the set point selected on...

Page 37: ...en the unit is con gured to work with a room thermostat refer to 8 2 Room thermostat installation con guration on page 24 the maximum running timer will only be taken into account when there is a requ...

Page 38: ...08 Leaving water setback value A Normal leaving water temperature set point or calculated weather depended set point B Calculated leaving water setback temperature set point t Time T Temperature In c...

Page 39: ...ion is disabled the space heating by indoor unit is possible at all outdoor temperatures see operation ranges and permission signal for auxiliary boiler is always disactivated C 02 Bivalent operation...

Page 40: ...5 When parameter d 01 2 at the moment that the bene t kWh rate signal is sent by the electricity company that contact will close and the unit will go in forced off mode 6 1 When the unit is con gured...

Page 41: ...permission F 01 Space cooling permission temperature de nes the outdoor temperature below which space cooling is turned off Bottom plate heater control Applies only to installation with an outdoor un...

Page 42: ...omestic hot water tank without electrical booster heater EKHTS 4 03 5 60 xed 5 C 03 Set point only in combination with domestic hot water tank with built in electrical booster heater EKHW 4 03 5 70 55...

Page 43: ...rage start time 1 00 0 00 23 00 1 00 hour 05 Scheduled time reheat or continuous reheat 0 OFF 0 1 2 1 06 Scheduled time reheat start time 15 00 0 00 23 00 1 00 hour 07 Domestic hot water reheat set po...

Page 44: ...default value 0 OFF 03 Local shift value weather dependent 0 OFF 0 1 2 3 4 1 04 Not applicable 05 Pump operation forced off or permitted during backup heater is forced off at bene t kWh rate power sup...

Page 45: ...30 minutes or when reaching the set temperature The test run operation can be stopped manually by pressing the z button once If there are misconnections or malfunctions an error code will be displayed...

Page 46: ...y out program as follows 1 Set in F 08 Under oor heating screed dry out program enabled disabled to 1 enabled 2 When nished press the z button to exit the FIELD SET MODE 2 Activate 1 Push the z button...

Page 47: ...applications with domestic hot water tank only and K4M by use of an ohmmeter All contacts of these contactors must be in open position DANGER ELECTRIC SHOCK Before carrying out any maintenance or rep...

Page 48: ...ring and immediately after operation See 2 General safety precautions on page 2 INFORMATION For problems related to the optional solar kit for domestic water heating refer to the troubleshooting in th...

Page 49: ...he backup heater operation status eld setting 4 00 is turned on see 8 9 Field settings on page 26 Check whether or not the thermal protector of the backup heater has been activated refer to Main compo...

Page 50: ...g the correct read out A1 Indoor unit PCB defective Contact your local dealer A5 Too low during cooling operation or too high during heating operation refrigerant temperature measured by R3T Contact y...

Page 51: ...your local dealer U3 Under oor heating screed dry out program has been stopped by another error or by pushing operation off button or by power failure The error can only be reset in the test mode as...

Page 52: ...r drain hose nipple refrigerant liquid side 6 4 mm 1 4 inch refrigerant gas side 15 9 mm 5 8 inch Expansion vessel volume 10 l maximum working pressure MWP 3 bar Internal water volume 5 5 l Pressure r...

Page 53: ...cause of User request to heat up water to the space heating loops The temperature of this water is too low and is out of the operation range during initial start up for example Refer to 8 5 Initial st...

Page 54: ...ger coil or the electrical booster heater 3 or backup heater 4 When the domestic hot water temperature is below the user con gured set point the 3 way valve will be activated to heat the domestic hot...

Page 55: ...tions with restricted power supply condition mode it is not recommended to connect the system to a bene t kWh rate power supply All items related to bene t kWh rate power supply should be neglected 8...

Page 56: ...le for installations with restricted power supply condition mode 6 DT for heat pump domestic water heating mode scheduled storage and reheat domestic water heating 6 03 6 08 are not applicable for ins...

Page 57: ...dition mode d 02 shall be set to 1 to activate the total restricted power consumption Do not change this value Local shift value weather dependent The local shift value weather dependent eld setting i...

Page 58: ...le disable 0 OFF 0 1 06 Low ambient temperature Lo2_A 20 10 25 1 C 07 High ambient temperature Hi2_A 35 25 43 1 C 08 Set point at low ambient temperature Lo2_Ti 22 5 22 1 C 09 Set point at high ambien...

Page 59: ...5 95 5 min 02 Anti recycling time 3 0 10 0 5 hour 03 Not applicable 04 Additional running time at 4 02 F 01 95 0 95 5 min 9 Heating and cooling set point ranges 00 Heating set point upper limit 55 37...

Page 60: ...Read only 01 EEPROM version Read only 02 Unit model identi cation Do not change the default value depending on model 03 Liquid refrigerant temperature Read only 1 C 04 Inlet water temperature Read on...

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Page 64: ...4PW62597 1 10 2010 Copyright 2010 Daikin...

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