7 Maintenance and service
Operation manual
18
EBBH/X11+16DF + EBVH/X11+16S(U)18+23DJ
Daikin Altherma 3 R F+W
4P643605-2 – 2021.09
▪ Use a weekly schedule for your normal space heating or cooling
needs. If necessary, you can easily deviate from the schedule:
▪ For shorter periods: You can overrule the scheduled room
temperature until the next scheduled action.
Example:
When
you have a party, or when you are leaving for a couple of hours.
▪ For longer periods: You can use the holiday mode.
Tips about DHW tank temperature
▪ Use a weekly schedule for your normal domestic hot water needs
(ONLY in scheduled mode).
▪ Program to heat up the DHW tank to a preset value (
Comfort
=
higher DHW tank temperature) during the night, because then
space heating demand is lower.
▪ If heating up the DHW tank once at night is NOT sufficient,
program to additionally heat up the DHW tank to a preset value
(
Eco
= lower DHW tank temperature) during the day.
▪ Make sure the desired DHW tank temperature is NOT too high.
Example:
After installation, lower the DHW tank temperature daily
by 1°C and check if you still have enough hot water.
▪ Program to turn ON the domestic hot water pump ONLY during
periods of the day when instant hot water is necessary.
Example:
In the morning and evening.
7
Maintenance and service
7.1
Overview: Maintenance and
service
The installer has to perform a yearly maintenance. You can find the
contact/helpdesk number via the user interface.
1
Go to [8.3]:
Information
>
Dealer information
.
As end user, you have to:
▪ Keep the area around the unit clean.
▪ Keep the user interface clean with a soft damp cloth. Do NOT use
any detergents.
▪ Regularly check if the water pressure is above 1 bar.
Refrigerant
This product contains fluorinated greenhouse gases. Do NOT vent
gases into the atmosphere.
Refrigerant type: R32
Global warming potential (GWP) value: 675
NOTICE
Applicable legislation on
fluorinated greenhouse gases
requires that the refrigerant charge of the unit is indicated
both in weight and CO
2
equivalent.
Formula to calculate the quantity in CO
2
equivalent
tonnes:
GWP value of the refrigerant × total refrigerant
charge [in kg] / 1000
Please contact your installer for more information.
WARNING: MILDLY FLAMMABLE MATERIAL
The refrigerant inside this unit is mildly flammable.
WARNING
The appliance shall be stored in a room without
continuously operating ignition sources (example: open
flames, an operating gas appliance or an operating electric
heater).
WARNING
▪ Do NOT pierce or burn refrigerant cycle parts.
▪ Do NOT use cleaning materials or means to accelerate
the defrosting process other than those recommended
by the manufacturer.
▪ Be aware that the refrigerant inside the system is
odourless.
WARNING
The refrigerant inside the unit is mildly flammable, but
normally does NOT leak. If the refrigerant leaks in the
room and comes in contact with fire from a burner, a
heater, or a cooker, this may result in fire, or the formation
of a harmful gas.
Turn off any combustible heating devices, ventilate the
room, and contact the dealer where you purchased the
unit.
Do NOT use the unit until a service person confirms that
the part from which the refrigerant leaked has been
repaired.
8
Troubleshooting
Contact
For the symptoms listed below, you can try to solve the problem
yourself. For any other problem, contact your installer. You can find
the contact/helpdesk number via the user interface.
1
Go to [8.3]:
Information
>
Dealer information
.
8.1
To display the help text in case of a
malfunction
In case of a malfunction, the following will appear on the home
screen depending on the severity:
▪
: Error
▪
: Malfunction
You can get a short and a long description of the malfunction as
follows:
1
Press the left dial to open the main menu and go to
Malfunctioning
.
Result:
A short description of the error and the error
code is displayed on the screen.
2
Press in the error screen.
Result:
A long description of the error is displayed
on the screen.
8.2
To check the malfunction history
Conditions:
The user permission level is set to advanced end user.
1
Go to [8.2]:
Information
>
Malfunction history
.
You see a list of the most recent malfunctions.
