Daikin Altherma 3 H HT F ETVH16S18DA6V User Reference Manual Download

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Operation

User reference guide

ETVH/9W(G) + ETBH/9W
Daikin Altherma 3 H HT F+W
4P586456-1 – 2019.07

To copy the schedule to the other weekdays:

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Monday

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User defined 1

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Next to the copied day, "C" is displayed.

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User defined 1

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Mon

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Repeat this action for all other weekdays.

Mon

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To program the schedule for Saturday and copy it to Sunday:

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Saturday

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Edit

Summary of Contents for Altherma 3 H HT F ETVH16S18DA6V

Page 1: ...rence guide Daikin Altherma 3 H HT F W ETVH16S18DA6V G ETVH16S23DA6V G ETVH16S18DA9W G ETVH16S23DA9W G ETVX16S18DA6V G ETVX16S23DA6V G ETVX16S18DA9W G ETVX16S23DA9W G ETBH16DA6V ETBH16DA9W ETBX16DA6V ETBX16DA9W ...

Page 2: ...ad out information 30 Possible read out information 30 4 6 Space heating cooling control 31 4 6 1 About space heating cooling control 31 4 6 2 Setting the space operation mode 31 4 6 3 Determining which temperature control you are using 32 4 6 4 To change the desired room temperature 33 4 6 5 To change the desired leaving water temperature 33 4 7 Domestic hot water control 35 4 7 1 About domestic ...

Page 3: ... in case of a malfunction 57 7 2 To check the malfunction history 57 7 3 Symptom You are feeling too cold hot in your living room 58 7 4 Symptom The water at the tap is too cold 58 7 5 Symptom Heat pump failure 59 7 6 Symptom The system is making gurgling noises after commissioning 59 8 Relocation 61 8 1 Overview Relocation 61 9 Disposal 62 10 Glossary 63 ...

Page 4: ... read only Domestic hot water 9 2 1 Emergency 9 5 Number of zones 4 4 Glycol Filled system overview field setting E 0D Booster heater capacity 9 4 1 if applicable Backup heater Voltage 9 3 2 Configuration 9 3 3 Capacity step 1 9 3 4 Additional capacity step 2 9 3 5 if applicable Main zone Emitter type 2 7 Control 2 9 Setpoint mode 2 4 Schedule 2 1 WD curve type 2 E Additional zone only if 4 4 1 du...

Page 5: ...n Altherma 3 H HT F W 4P586456 1 2019 07 Setting Fill in Heat up mode 5 6 Comfort setpoint 5 2 Eco setpoint 5 3 Reheat setpoint 5 4 Setpoint mode 5 B WD curve type 5 E read only 1 2 Settings menu Setting Fill in Main zone Thermostat type 2 A Additional zone if applicable Thermostat type 3 A Information Dealer information 8 3 ...

Page 6: ...dvanced user You can read out and edit more information To change the user permission level 1 Go to B User profile User profile B 2 Enter the applicable pin code for the user permission level Browse through the list of digits and change the selected digit Move the cursor from left to right Confirm the pin code and proceed User pin code The User pin code is 0000 0000 User Advanced user pin code The...

Page 7: ... room frost protection if enabled will remain active NOTICE Water pipe freeze prevention Even if you turn OFF space heating cooling operation C 2 Operation Space heating cooling water pipe freeze prevention if enabled will remain active 1 Go to C 2 Operation Space heating cooling Operation Space heating cooling Tank Off On On Room C 2 2 Set operation to On or Off To change the desired room tempera...

Page 8: ...dditional zone a Actual leaving water temperature b Desired leaving water temperature To change the weather dependent curve for the space heating cooling zones 1 Go to the applicable zone Zone Go to Main zone Heating 2 5 Main zone Heating WD curve Main zone Cooling 2 6 Main zone Cooling WD curve Additional zone Heating 3 5 Additional zone Heating WD curve Additional zone Cooling 3 6 Additional zon...

Page 9: ...urve before changes b WD curve after changes c Slope d Offset Possible actions on this screen Select slope or offset Increase or decrease the slope offset When slope is selected set slope and go to offset When offset is selected set offset Confirm changes and return to the submenu 2 points curve Y1 Y2 X1 X2 X1 X2 Outdoor ambient temperature Y1 Y2 Desired leaving water temperature Possible actions ...

Page 10: ...de you can use the tank temperature setpoint screen to read out and adjust the domestic hot water temperature 1 Go to 5 Tank Tank 5 2 Adjust the domestic hot water temperature 50 C 5 a b Tank a Actual domestic hot water temperature b Desired domestic hot water temperature In other modes you can only view the setpoint screen but not modify it Instead you can modify the settings for the Comfort setp...

Page 11: ...a WD curve before changes b WD curve after changes c Slope d Offset Possible actions on this screen Select slope or offset Increase or decrease the slope offset When slope is selected set slope and go to offset When offset is selected set offset Confirm changes and return to the submenu 2 points curve Y1 Y2 X1 X2 X1 X2 Outdoor ambient temperature Y1 Y2 Desired tank temperature Possible actions on ...

Page 12: ...ith the following symbol This means that electrical and electronic products may NOT be mixed with unsorted household waste Do NOT try to dismantle the system yourself the dismantling of the system treatment of the refrigerant of oil and of other parts must be done by an authorized installer and must comply with applicable legislation Units must be treated at a specialized treatment facility for re...

Page 13: ...nstaller settings tables If not request him to do so Keep the documentation for future reference Target audience End users Documentation set This document is part of a documentation set The complete set consists of General safety precautions Safety instructions that you must read before installing Format Paper in the box of the indoor unit Operation manual Quick guide for basic usage Format Paper ...

Page 14: ...Heating app to control and monitor the status of your Daikin Altherma heat pump system For more information see http www onlinecontroller daikineurope com Breadcrumbs Breadcrumbs example 4 3 help you to locate where you are in the menu structure of the user interface 1 To enable the breadcrumbs In the home screen or main menu screen press the help button The breadcrumbs appear in the top left corn...

Page 15: ... serious injury WARNING FLAMMABLE MATERIAL CAUTION Indicates a situation that could result in minor or moderate injury NOTICE Indicates a situation that could result in equipment or property damage INFORMATION Indicates useful tips or additional information Symbols used on the unit Symbol Explanation Before installation read the installation and operation manual and the wiring instruction sheet Be...

Page 16: ... models Heating only models conversion kit 3 3 1 Components in a typical system layout g A d b a f e c B C A Main zone Example Living room B Additional zone Example Bedroom C Technical room Example Garage a Outdoor unit heat pump b Indoor unit heat pump c Domestic hot water DHW tank d User interface of the indoor unit e Dedicated Human Comfort Interface BRC1HHDA used as room thermostat f Underfloo...

Page 17: ...show the operating mode of the unit LED Mode Description Blinking blue Standby The unit is not in operation Continuous blue Operation The unit is in operation Blinking red Malfunction A malfunction occurred See 7 1 To display the help text in case of a malfunction 457 for more information LCD screen The LCD screen has a sleeping function After a certain time of non interaction with the user interf...

Page 18: ... dial Choose a menu item Press the left dial Confirm your choice or go to a submenu b Back button Press to go back 1 step in the menu structure c Home button Press to go back to the home screen d Help button Press to show a help text related to the current page if available e Right dial The LCD shows an arc on the right side of the display when you can use the right dial Turn then press the right ...

Page 19: ...ata Malfunction history Dealer information Sensors Actuators Operation modes About Connection status Running hours B User profile C Operation Room Space heating cooling Tank 1 4 Antifrost Activation Room setpoint 1 5 Setpoint range Heating minimum Heating maximum Cooling minimum Cooling maximum 7 2 Time date Hours Minutes Year Month Day Daylight savings time Format 7 3 Holiday Activation From Till...

Page 20: ...ma 3 H HT F W 4P586456 1 2019 07 4 3 Possible screens Overview The most common screens are as follows a OR b c c2 c4 c1 c3 a Home screen b Main menu screen c Lower level screens c1 Setpoint screen c2 Detailed screen with values c3 Screen with weather dependent curve c4 Screen with schedule ...

Page 21: ...e list of the main menu Go to the main menu screen Enable disable breadcrumbs Item Description a Domestic hot water a1 Domestic hot water a2 55 Measured tank temperature a b Disinfection Powerful Disinfection mode active Powerful operation mode active c Emergency Heat pump failure and system operates in Emergency mode or heat pump is forced off d Current date and time e Smart energy e1 Smart energ...

Page 22: ...oom thermostat installed or set Unit operation is decided based on the leaving water temperature regardless of the actual room temperature and or heating demand of the room i2 Installed heat emitter type Underfloor heating Fancoil unit Radiator i3 21 Measured room temperature a i4 45 Leaving water temperature setpoint a j Holiday mode Holiday mode active k Additional zone k1 Installed room thermos...

Page 23: ...aikin Altherma 3 H HT F W 4P586456 1 2019 07 Item Description l Malfunction A malfunction occurred See 7 1 To display the help text in case of a malfunction 457 for more information a If the corresponding operation for example space heating is not active the circle is greyed out ...

Page 24: ...ted Human Comfort Interface BRC1HHDA used as room thermostat is controlling the indoor unit Set the room temperature 2 Main zone Shows the applicable symbol for your main zone emitter type Set the leaving water temperature for the main zone 3 Additional zone Restriction Only displayed if there are two leaving water temperature zones Shows the applicable symbol for your additional zone emitter type...

Page 25: ...kin Altherma 3 H HT F W 4P586456 1 2019 07 Submenu Description A Commissioning Restriction Only for the installer Perform tests and maintenance B User profile Change the active user profile C Operation Turn heating cooling functionality and domestic hot water preparation on or off ...

Page 26: ...itional zone 5 Tank temperature screen 50 C 5 Tank Explanation a1 d d e d e c a2 b1 b2 Possible actions on this screen Go through the list of the submenu Go to the submenu Adjust and automatically apply the desired temperature Item Description Minimum temperature limit a1 Fixed by the unit a2 Restricted by the installer Maximum temperature limit b1 Fixed by the unit b2 Restricted by the installer ...

Page 27: ... HT F W 4P586456 1 2019 07 4 3 4 Detailed screen with values Example a b c a b c 7 2 1 Time date Hours 11 30 Minutes a Settings b Values c Selected setting and value Possible actions on this screen Go through the list of settings Change the value Go to the next setting Confirm changes and proceed ...

Page 28: ...led the corresponding temperature icon in the home screen will be greyed out Room temperature control 1 6 bar 55 19 42 18 a 1 6 bar 55 19 42 18 b a Room temperature control ON b Room temperature control OFF Space heating cooling operation 1 6 bar 55 19 42 18 c 1 6 bar 55 19 42 18 d c Space heating cooling operation ON d Space heating cooling operation OFF Tank heating operation 1 6 bar 55 19 42 18...

Page 29: ...will remain active NOTICE Water pipe freeze prevention Even if you turn OFF space heating cooling operation C 2 Operation Space heating cooling water pipe freeze prevention if enabled will remain active 1 Go to C 2 Operation Space heating cooling Operation Space heating cooling Tank Off On On Room C 2 2 Set operation to On or Off Tank heating operation NOTICE Disinfection mode Even if you turn OFF...

Page 30: ...y Malfunction history 8 3 Dealer information Contact helpdesk number 8 4 Sensors Room tank or domestic hot water outside and leaving water temperature if applicable 8 5 Actuators Status mode of each actuator Example Domestic hot water pump ON OFF 8 6 Operation modes Current operation mode Example Defrost oil return mode 8 7 About Version information about the system 8 8 Connection status Informati...

Page 31: ...on mode to use To determine if a heating cooling heat pump model is installed 1 Go to 4 Space heating cooling 2 Check if 4 1 Operation mode is listed and editable If so a heating cooling heat pump model is installed To tell the system which space operation to use you can You can Location Check which space operation mode is currently used Home screen Set the space operation mode permanently Main me...

Page 32: ...t an option Reversible Not restricted Heating only Restricted Cooling only Restricted 4 Confirm the changes Example Changeover restrictions When Restriction During cold season Example October November December January February and March Heating only During warm season Example June July and August Cooling only In between Example April May and September Heating Cooling If both the Operation mode and...

Page 33: ...adjust the desired room temperature 1 Go to 1 Room Room 1 2 Adjust the desired room temperature 21 C 1 a b Room a Actual room temperature b Desired room temperature If scheduling is on after changing the desired room temperature The temperature will stay the same as long as there is no scheduled action The desired room temperature will return to its scheduled value whenever a scheduled action occu...

Page 34: ...emperature b Desired leaving water temperature If scheduling is on after changing the desired leaving water temperature The temperature will stay the same as long as there is no scheduled action The desired leaving water temperature will return to its scheduled value whenever a scheduled action occurs You can avoid scheduled behaviour by temporarily turning off scheduling To turn off leaving water...

Page 35: ...actions are recommended When the Reheat only or Schedule reheat mode is selected it is recommended to program the start up of the disinfection function at least 4 hours later than the last expected large hot water tapping This start up can be set by installer settings disinfection function When the Schedule only mode is selected it is recommended to program an Eco action 3 hours before the schedul...

Page 36: ...on frequent and long space heating cooling interruption will happen when selecting the following Tank Heat up mode Reheat only INFORMATION When the DHW tank mode is reheat the risk for capacity shortage and comfort problem is significant In case of frequent reheat operation space heating cooling function is regularly interrupted 4 7 3 Scheduled mode In scheduled mode the DHW tank produces hot wate...

Page 37: ... a preset value reheat tank temperature hysteresis value example 35 C the DHW tank heats up until it reaches the reheat set point example 45 C This ensures that a minimum amount of hot water is available at all times Example t Tt 60 C 00 00 07 00 50 C 45 C 15 C 14 00 21 00 35 C 1 2 4 5 3 Tt DHW tank temperature t Time 4 7 5 To change the domestic hot water temperature In Reheat only mode you can u...

Page 38: ...s displayed on the home screen powerful operation is active Activate or deactivate Powerful operation as follows 1 Go to 5 1 Tank Powerful operation 2 Turn powerful operation Off or On Usage example You immediately need more hot water You are in the following situation You already consumed most of your domestic hot water You cannot wait for the next scheduled action to heat up the domestic hot wat...

Page 39: ... In schedule if domestic hot water tank mode is Schedule only Schedule reheat Eco setpoint Reheat setpoint If domestic hot water tank mode is Schedule reheat To define energy prices Only possible if Bivalent is enabled by the installer Preset value Where used Electricity price High Medium Low Used in the weekly schedule screen when setting the energy prices 4 8 2 Setting the energy prices In the s...

Page 40: ...your electricity supplier 3 Confirm the changes INFORMATION The values correspond with the electricity price values for High Medium and Low previously set If no schedule is set the electricity price for High is taken into account About energy prices in case of an incentive per kWh renewable energy An incentive can be taken into account when setting the energy prices Although the running cost can i...

Page 41: ...es used in this example are NOT accurate Data Price kWh Gas price 4 08 Electricity price 12 49 Renewable heat incentive per kWh 5 Calculation of the gas price Gas price Actual gas price Incentive kWh 0 9 Gas price 4 08 5 0 9 Gas price 8 58 Calculation of the electricity price Electricity price Actual electricity price Incentive kWh Electricity price 12 49 5 Electricity price 17 49 Price Value in b...

Page 42: ...leaving water temperature for the main zone in heating mode 2 3 Main zone Cooling schedule Program the desired leaving water temperature for the main zone in cooling mode 3 2 Additional zone Heating schedule Program the desired leaving water temperature for the additional zone in heating mode 3 3 Additional zone Cooling schedule Program the desired leaving water temperature for the additional zone...

Page 43: ... room thermostat control is active If leaving water temperature control is active you can program the main zone schedule instead 1 Go to the schedule 2 optional Clear the content of the whole week schedule or the content of a selected day schedule 3 Program the schedule for Monday 4 Copy the schedule to the other weekdays 5 Program the schedule for Saturday and copy it to Sunday 6 Give the schedul...

Page 44: ...fined 1 2 Select Edit Delete Edit Copy 3 Use the left dial to select an entry and edit the entry with the right dial You can program up to 6 actions each day On the bar a high temperature has a darker colour than a low temperature 0 6 00 8 30 17 30 20 C 18 C 22 00 18 C 21 C 12 24 Mon Note To clear an action set its time as the time of the previous action 4 Confirm the changes Result The schedule f...

Page 45: ...efined 1 2 Select Copy Delete Edit Copy Result Next to the copied day C is displayed 3 Select Tuesday Mon Sat Wed Fri Thu Tue Sun User defined 1 C 4 Select Paste Delete Edit Copy Paste Result Mon Sat Wed Fri Thu Tue Sun User defined 1 C 5 Repeat this action for all other weekdays Mon Sat Wed Fri Thu Tue Sun User defined 1 C To program the schedule for Saturday and copy it to Sunday 1 Select Saturd...

Page 46: ...of the current schedule Mon Sat Wed Fri Thu Tue Sun User defined 1 2 Select Rename Delete Rename Select 3 optional To delete the current schedule name browse through the character list until is displayed then press to remove the previous character Repeat for each character of the schedule name 4 To name the current schedule browse through the character list and confirm the selected character The s...

Page 47: ...A6V 9W G ETBH X16DA6V 9W Daikin Altherma 3 H HT F W 4P586456 1 2019 07 1 Program 3 room temperature schedules in heating mode and give them appropriate names Example EarlyShift DayShift and LateShift 2 Select the schedule that you currently want to use ...

Page 48: ...ependent curve To be able to compensate for differences in temperature the unit relies on its weather dependent curve This curve defines how much the temperature of the tank or leaving water must be at different outdoor temperatures Because the slope of the curve depends on local circumstances such as climate and the insulation of the house the curve can be adjusted by an installer or user Types o...

Page 49: ... changes and proceed 4 9 3 Slope offset curve Slope and offset Define the weather dependent curve by its slope and offset Change the slope to differently increase or decrease the temperature of the leaving water for different ambient temperatures For example if leaving water temperature is in general fine but at low ambient temperatures too cold raise the slope so that leaving water temperature is...

Page 50: ... X1 is unequally higher than the preferred temperature at X2 When offset is changed the new preferred temperature at X1 is equally higher as the preferred temperature at X2 c Slope d Offset e Selected weather dependent zone Main zone or additional zone heating Main zone or additional zone cooling Domestic hot water X1 X2 Examples of outdoor ambient temperature Y1 Y2 Y3 Y4 Examples of desired tank ...

Page 51: ...ain zone Setpoint mode WD heating fixed cooling OR Weather dependent Main zone Cooling 2 4 Main zone Setpoint mode Weather dependent Additional zone Heating 3 4 Additional zone Setpoint mode WD heating fixed cooling OR Weather dependent Additional zone Cooling 3 4 Additional zone Setpoint mode Weather dependent Tank 5 B Tank Setpoint mode Weather dependent To change the type of weather dependent c...

Page 52: ...tune the weather dependent curve slope offset curve The following table describes how to fine tune the weather dependent curve of a zone or tank You feel Fine tune with slope and offset At regular outdoor temperatures At cold outdoor temperatures Slope Offset OK Cold OK Hot Cold OK Cold Cold Cold Hot Hot OK Hot Cold Hot Hot To fine tune the weather dependent curve 2 points curve The following tabl...

Page 53: ...o check if quiet mode is active If is displayed on the home screen quiet mode is active To program a quiet mode schedule Restriction Only possible if enabled by the installer 1 Go to 7 4 2 User settings Quiet Schedule 2 Program the schedule For more information about scheduling see 4 8 4 Schedule screen Example 443 4 10 3 Using holiday mode About holiday mode During your holiday you can use the ho...

Page 54: ...2019 07 To configure the holiday 1 Activate the holiday mode Go to 7 3 1 User settings Holiday Activation Activation Till 7 3 1 From Select On 2 Set the first day of your holiday Go to 7 3 2 From Select a date Confirm the changes 3 Set the last day of your holiday Go to 7 3 3 Till Select a date Confirm the changes ...

Page 55: ...for a couple of hours For longer periods You can use the holiday mode Tips about leaving water temperature In heating mode a lower desired leaving water temperature results in lower energy consumption and better performance In cooling the opposite is valid Set the desired leaving water temperature in accordance with the heat emitter type Example Underfloor heating is designed for lower leaving wat...

Page 56: ...2 equivalent tonnes GWP value of the refrigerant total refrigerant charge in kg 1000 Please contact your installer for more information WARNING FLAMMABLE MATERIAL The refrigerant inside this unit is mildly flammable WARNING The appliance shall be stored in a room without continuously operating ignition sources example open flames an operating gas appliance or an operating electric heater WARNING D...

Page 57: ...on In case of a malfunction the following will appear on the home screen depending on the severity Error Malfunction You can get a short and a long description of the malfunction as follows 1 Press the left dial to open the main menu and go to Malfunctioning Result A short description of the error and the error code is displayed on the screen 2 Press in the error screen Result A long description o...

Page 58: ...h the heat emitter type See 4 6 5 To change the desired leaving water temperature 433 The weather dependent curve is set incorrectly Adjust the weather dependent curve See 4 9 Weather dependent curve 448 7 4 Symptom The water at the tap is too cold Possible cause Corrective action You ran out of domestic hot water because of unusual high consumption If you immediately need domestic hot water activ...

Page 59: ...ating is reduced but domestic hot water is still available auto SH reduced DHW off space heating is reduced and domestic hot water is NOT available auto SH normal DHW off space heating operates as normally but domestic hot water is NOT available Similarly as in Manual mode the unit can take the full load with the backup heater and or booster heater if the user activates this via the Malfunctioning...

Page 60: ...fore you purge air from heat emitters or collectors check if or is displayed on the home screen of the user interface If not you can purge air immediately If yes make sure that the room where you want to purge air is sufficiently ventilated Reason Refrigerant might leak into the water circuit and subsequently into the room when you purge air from the heat emitters or collectors ...

Page 61: ...DA6V 9W Daikin Altherma 3 H HT F W 4P586456 1 2019 07 8 Relocation 8 1 Overview Relocation If you want to relocate parts of your system user interface indoor unit outdoor unit DHW tank contact your installer You can find the contact helpdesk number via the user interface ...

Page 62: ...H HT F W 4P586456 1 2019 07 9 Disposal NOTICE Do NOT try to dismantle the system yourself dismantling of the system treatment of the refrigerant oil and other parts MUST comply with applicable legislation Units MUST be treated at a specialised treatment facility for reuse recycling and recovery ...

Page 63: ...oduct or domain Service company Qualified company which can perform or coordinate the required service to the product Installation manual Instruction manual specified for a certain product or application explaining how to install configure and maintain it Operation manual Instruction manual specified for a certain product or application explaining how to operate it Accessories Labels manuals infor...

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