Dahua DHI-ARA3000H-FW2 User Manual Download Page 1

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Alarm Hub

User's Manual

ZHEJIANG DAHUA VISION TECHNOLOGY CO.LTD.

V1.2.0

Summary of Contents for DHI-ARA3000H-FW2

Page 1: ...Alarm Hub User s Manual ZHEJIANG DAHUA VISION TECHNOLOGY CO LTD V1 2 0...

Page 2: ...IPS Provides methods to help you solve a problem or save time Revision History Version Revision Content Release Time V1 2 0 Updated the installation image August 2022 V1 1 0 Added operations on COS Pr...

Page 3: ...esult in some differences appearing between the actual product and the manual Please contact customer service for the latest program and supplementary documentation There might be errors in the print...

Page 4: ...ements Connect the device to the adapter before power on Strictly abide by local electrical safety standards and make sure that the voltage in the area is steady and conforms to the power requirements...

Page 5: ...AP Configuration 15 4 2 1 3 Adding by LAN Searching 17 4 2 2 Adding Accessories 18 4 3 Managing Users 19 4 3 1 Adding DMSS Admin Users 19 4 3 1 1 Lending the Device to the DMSS Admin Users 19 4 3 1 2...

Page 6: ...al Users 32 5 4 1 2 Adding Installers 33 5 4 1 2 1 Entrusting Device One by One 33 5 4 1 2 2 Entrusting Devices in Batches 34 5 4 2 Deleting Users 34 5 4 2 1 Cancelling to Share the Devices 34 5 4 2 2...

Page 7: ...00 M self adaptive Ethernet port GSM Single SIM GSM 900 1800 MHz dual SIM single standby LTE Single SIM GSM 900 1800 MHz WCDMA B1 B5 B8 LTE FDD B1 B3 B5 B7 B8 B20 LTE TDD B38 B40 B41 dual SIM single s...

Page 8: ...A3000H GW2 868 DHI ARA3000H W2 868 868 0 MHz 868 6 MHz DHI ARA3000H FW2 DHI ARA3000H GW2 DHI ARA3000H W2 433 1 MHz 434 6 MHz Communication Distance DHI ARA3000H FW2 868 DHI ARA3000H GW2 868 DHI ARA300...

Page 9: ...chargeable Lithium ion polymer battery model 18650 Max current available 3 5 A Power Consumption Max 15 W Current Consumption Normal 220 mA alarm 300 mA Battery Low Battery Threshold 3 5 VDC Battery R...

Page 10: ...rting Time Protocols Communication Devices Communication Device to be Used PSTN 2G 3G IP SP2 25 h Standard The check marked communication device SP3 30 min Standard Only one of the two check marked co...

Page 11: ...symbolic test function Protocols Indicates the security level of the protocols to be used for the notification of failures Standard protocols and voice protocols are encrypted High security protocols...

Page 12: ...service Figure 1 1 Checklist Table 1 4 Checklist No Item Name Quantity No Item Name Quantity 1 Alarm hub 1 5 Legal and regulatory information 1 2 Cable 1 6 Screw package 1 3 Adapter 1 7 Wire fixing cl...

Page 13: ...uickly Card issuing mode 2 Ethernet cable socket Connect the hub to the Ethernet 3 Slot for micro SIM 1 2 Install main card to the first slot and standby card to the second slot Support dual SIM cards...

Page 14: ...10 seconds to restart the hub and restore factory default settings 8 On off button Press and hold the button for 2 seconds to turn on or turn off the hub 9 Back cover If the back cover is opened the...

Page 15: ...vice configuration and user management DMSS admin user The administrator user would be an end user This role cannot be modified and has permissions such as device configuration and user management The...

Page 16: ...Process Follow the procedures below to turn on the wireless alarm system Figure 3 3 Operation process Power On Connect the hub to the Ethernet and power on the hub Figure 3 4 Power on Adding Devices...

Page 17: ...e router and power cables Places where the temperature and humidity exceed allowed limits Figure 3 5 Installation Table 3 2 Installation items No Item Name No Item Name 1 Hub 4 Mounting plate 2 M3 8 m...

Page 18: ...rming the Alarm System You can use the keypad keyfob and app to arm your system After an arming command is sent to the COS Pro and DMSS app the system will check the status of the system If the system...

Page 19: ...ual The figures are for reference only and might differ from the actual page 4 1 Logging in to COS Pro For first time use you need to create an account This user manual uses the operations on iOS as a...

Page 20: ...s and password and then tap Log in For new customers account application approval is needed It will take 1 3 days to receive an account approval email After that you can log in to the app with your ac...

Page 21: ...n instructions and then tap Next 4 Wait for the pairing If failed repeat the above procedures Wired 1 Tap Wired on the upper right corner and then Wired becomes Wireless 2 Connect the device to power...

Page 22: ...enter device SN Step 5 On the Add Device screen select Alarm Station Figure 4 4 Select alarm station Step 6 Follow the on screen instructions and flip the DIP switch from STA to AP Step 7 Tap Join to...

Page 23: ...from AP to STA and then tap Next 4 Wait for device to complete network configuration Figure 4 6 Connect to the network Step 10 Tap Completed 4 2 1 3 Adding by LAN Searching You can search for devices...

Page 24: ...hub The section uses door detector as an example For details on adding accessories see user s manuals of respective accessories Up to 6 sirens 64 keyfobs 4 repeaters and 8 keypads can be added to a h...

Page 25: ...devices with them or accepting their entrusting request The DMSS admin user does not have permission to configure the device when installers lend the hub to them or when they entrust the hub to the in...

Page 26: ...Step 7 On the screen tap Personal Message you can view messages to see whether the DMSS admin user agreed to accept your request to share with them A sharing message will be sent to the DMSS admin use...

Page 27: ...ew site 4 Tap OK to confirm move this device to the selected site To reject Tap Reject enter reasons for rejection and then tap Sure 4 3 2 Deleting Users For installer you can delete a user by cancell...

Page 28: ...es Make sure the installer has cancelled to lend the devices to the DMSS admin user The installer can delete all DMSS users if DMSS admin user has shared the devices to the DMSS general users Step 1 O...

Page 29: ...er Offline and entrusted devices cannot be delivered The requirements of En50131certifications will not be met if the installer delivers the hub to a DMSS admin user Step 1 On the Home screen tap and...

Page 30: ...devices cannot be checked 4 6 2 Device Basic Configurations After adding devices including the alarm hub and accessories you can view and edit general information of the device Step 1 On the Home scr...

Page 31: ...the App log screen to send alarm logs to the linked email 4 6 2 1 Viewing Status On the Hub screen select Hub Status to view the status of the hub Table 4 2 Status Parameter Description GSM Signal St...

Page 32: ...way or Disarm Time Select the time period in which the hub operates Repeat Copy the arming or disarming schedule Force Armed You can arm the system when errors happen in zones Ringtone Setting The rin...

Page 33: ...A counter of undelivered packets is configured in the range of 3 to 60 15 packets by default The smaller the number the more frequently the offline status of accessories is detected and reported If th...

Page 34: ...r the account number that created by the ARC which is to be used to identify the hub when the hub sends information to the ARC Encryption The hub uses an encryption format for information security whe...

Page 35: ...ers will evaluate how operators performed in error fixing and device health maintenance The admin account can view details on errors such as error type the time the error occurred suggestions and oper...

Page 36: ...The figures are for reference only and might differ from the actual page 5 1 Logging in to DMSS The security system is configured and controlled through DMSS app You can access to DMSS app on iOS and...

Page 37: ...n enter your email and password and then tap Log in You can modify the password on the Me Account Management Modify Password 5 2 Adding Devices For end users you can add alarm devices to DMSS app 5 2...

Page 38: ...General information of the device displayed on the DMSS app is the same as that on the COS Pro app For details see 4 6 2 Device Basic Configurations 5 4 Managing Users 5 4 1 Adding Users For DMSS admi...

Page 39: ...tap Device Entrusting Figure 5 4 Entrust a device Step 2 On the Entrust to Company screen tap and then scan the corresponding QR code of the installer or tap and import the QR code picture to entrust...

Page 40: ...the Home screen select Me Batch Entrust Figure 5 5 Entrust devices in batches Step 2 On the Select Device screen select the devices to be entrusted and then entrust those to the enterprise The process...

Page 41: ...block to the left and then tap Delete Step 3 Tap OK to cancel sharing 5 4 2 2 Cancelling Entrusting Application For DMSS admin users you can delete an installer by cancelling the entrusting applicati...

Page 42: ...ng application in COS Pro your application will be cancelled 5 4 2 3 Deleting Devices For DMSS admin user you can delete both installers and DMSS general users by deleting devices DMSS admin user cann...

Page 43: ...scheduled operations Single Arming and Disarming Arm and disarm the detectors in a single area For details see 6 1 Single Arming and Disarming Global Arming and Disarming Arm and disarm the detectors...

Page 44: ...arming To operate through the keyfob and keypad you need to assign the control permissions of the areas to the keyfob and keypad first For details see the user s manual of the corresponding keyfob and...

Page 45: ...rmation of firmware updates released by the manufacturer We suggest that you download and use the latest version of client software Nice to have recommendations to improve your device network security...

Page 46: ...dio and video data being stolen during transmission Reminder encrypted transmission will cause some loss in transmission efficiency 11 Secure Auditing Check online users we suggest that you check onli...

Page 47: ...User s Manual 41 device More information Please visit Dahua official website security emergency response center for security announcements and the latest security recommendations...

Page 48: ...User s Manual...

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