User’s Manual
358
For the product supports analog standard definition camera/HD camera, you need to go to the
Main Menu > CAMERA > CHANNEL TYPE to select corresponding channel type and then restart
the DVR.
29. I cannot connect to the IP channel.
There are following possibilities:
Check the camera is online or not.
Check IP channel setup is right or not (such as IP address, user name, password, connection
protocol, and port number).
The camera has set the allowlist (Only the specified devices can connect to the camera).
30. After I connected to the IP channel, the one-window output is OK, but there is no multiple-window
output.
There are following possibilities:
Check the sub stream of the camera has been enabled or not.
Check the sub stream type of the camera is H.264 or not.
Check the device supports camera sub stream resolution or not (such as 960H, D1, and HD1).
31. After I connected to the IP channel, the multiple-window output is OK, but there is no one-window
output.
There are following possibilities:
Check there is video from the IP channel or not. Go to the Main Menu > INFO > BPS to view bit
stream real-time information.
Check the main stream of the camera has been enabled or not.
Check the main stream type of the camera is H.264 or not.
Check the device supports camera main stream resolution or not (such as 960H, D1, and HD1).
Check camera network transmission has reached the threshold or not. Check the online user of
the camera.
32. After I connected to the IP channel, there is no video output in the one-window or the multiple-
window mode. But I can see there is bit stream.
There are following possibilities:
Check the main stream/sub stream type of the camera is H.264 or not.
Check the device supports camera main stream/sub stream resolution or not (such as 1080P, 720P,
960H, D1, and HD1).
Check the camera setup. Make sure It supports the products of other manufacturers.
33. DDNS registration failed or cannot access the device domain name.
There are following possibilities:
Check the device is connected to the WAN. Check the device has got the IP address if the PPPoE
can dial. If there is a router, check the router to make sure the device IP is online.
Check the corresponding protocol of the DDNS is enabled. Check the DDNS function is OK or not.
Check DNS setup is right or not. Default Google DNS server is 8.8.8.8, 8.8.5.5. You can use different
DNS provided by your ISP.
34. I cannot use the P2P function on my cell phone or the web.
There are following possibilities:
Check the device P2P function is enabled or not. (Main menu->Setting->Network->P2P)
Check the device is in the WAN or not.
Check cell phone P2P login mode is right or not.
Summary of Contents for DH-XVR7208A-4KL-I
Page 1: ...AI Digital Video Recorder User s Manual V1 2 1 ZHEJIANG DAHUA VISION TECHNOLOGY CO LTD...
Page 24: ...User s Manual 15 Fasten screws...
Page 67: ...User s Manual 58 TCP IP Configure the settings for network parameters...
Page 103: ...User s Manual 94 Main menu...
Page 189: ...User s Manual 180 Details Click Register ID Register ID Click to add a face picture...
Page 212: ...User s Manual 203 Search results Click the picture that you want to play back Playback...
Page 239: ...User s Manual 230 Details Click Register ID Register ID Click to add a face picture...
Page 314: ...User s Manual 305 Main stream Sub stream...
Page 347: ...User s Manual 338 Update Click Update Browse Click the file that you want to upgrade Click OK...
Page 362: ...User s Manual 353 Legal information...
Page 388: ...User s Manual 379 Appendix Figure 7 7 Check neutral cable connection...
Page 394: ...User s Manual...