24
Repeat the reading if you do not trust the validity of the reading
values. In the event that you believe that the results are not correct,
take the appliance to a Technical Support Service.
PROBLEM
SOLUTION
When pressing
the on/off
button, nothing
appears on the
screen.
• The batteries have
expired.
• The polarity with which
the batteries were pla-
ced is not correct.
• The batteries are not
making proper contact.
• Change the batte-
ries with new ones
• Insert the batteries
properly.
• Wipe the cavity
where the batteries
sit with a dry cloth.
The pressure
exerted by
the cuff is not
constant
• Have you remained
stationary during this
process?
• Stay still and silent
during the reading.
The reading is
extremely high
or low
• Is the cuff is the same
height of the heart?
• Is the cuff placed
properly?
• Have you remained
stationary during this
process?
• Make sure your
posture is correct
during the reading.
• Position the cuff
properly (Fig. 1)
• Stay still and silent
during the reading.
The pulse
reading is too
high or too
low.
• Have you remained
stationary during this
process?
• Have you taken the re-
ading just after doing
physical exercise?
• Keep still and silent
during the reading.
• Take the reading
again after 5 minu-
tes of rest.
The batteries
expire quickly
• The batteries are faulty
• Use alkaline bat-
teries from well-
known manufac-
turers