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Water is leaking
from the unit.
A few water drops fall to the
floor when you open the door
to take out ice from ice
storage bin.
Normal condensation on the door or some
water together with ice. Take care when you
take out ice.
Water supply connection
leaking.
Tighten fitting. See “Connecting the Water
Line”.
Nut of the water drain hole
leaking.
Tighten the nut.
Drainpipe connection
leaking.
Tighten fitting. See “Connecting the Drain”.
The body of the
ice maker is
electrified.
The grounding line isn't in
the socket.
Use the socket meeting the required
electrical standard.
The lines are creepage.
Adjust, reconnect /replace lines
Scales occur
frequently inside
the machine.
The hardness of the water is
too high.
Use a water-softening device installed in
front of the water inlet valve.
The sprinkler is blocked.
partially
Clean it; see "Interior Cleaning".
The sprinkler pressure of
spray isn't enough.
Check.the water quality The water line
may be blocked
Noise during
operation
The feet are not leveled and
locked
Level and lock the feet. See “Leveling the
Ice Maker”.
Certain sounds are normal.
See “Normal Sounds”.
The downcomer
doesn't leak.
The water line blocks
Clean it, see user and care manual "ice
making system cleaning"
Harvesting ice is
difficult
The water supply tap is turn
off.
Turn on the water supply tap.
The ambient temperature and
water temperature is too low
Adjust the temperature.
The ice maker
stops suddenly
while making ice.
The electricity is off.
Reconnect the power supply line.
The room temperature is out
of the stated range.
Cut off the electricity; let the ice maker stop
working till the temperature returns within
the stated range.
The fuse is brown.
Replace fuse.
The voltage of the power
supply is low.
Add manostat.
The ventilation louvers are
covered.
Remove the obstruction.
Cubes are too big.
The ambient temperature and
water temperature is too low.
Adjust the temperature.
