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4. Troubleshooting 

Item 

NG point 

NG Analyzing solution 

Power on fail 
(Without current) 

1>. Check if the connection between MCU 
board and Power board is OK;   
2>. Check if the fuse F801, F802 on power 
board are broken; 
3>. Check if related circuit of Power key 
on shutter board SW301 is normal; 

 

4>. Check if U802, U804 and related 
components on Power board are OK; 
5>. Check if U2/ U3/ U8/ U9 on MCU 
board are OK; 
6>. Check if the connecting flex board 
between shutter board and MCU board is 
OK, and the touch of interface is OK; 
7>. Check if J602 on I/O board soldering 
is OK, pins are OK and power wire 
soldering is OK; 
8>. Check if the connection between 
battery and contact is OK and battery 
wire soldering is OK; 
9>. Check if J3 & J4 soldering on base 
PCB is OK and pins are OK. 

Power on fail (with 
current)   

1>. Update boot again and confirm if it 
can power on; 
2>. Check if U802 is cold soldering, 
insufficient soldering; 
3>. Check if each voltage on power board 
is normal.   

Power system 

Fail to charge battery  1>. Check if U801 & Q801 are  OK; 

2>. Check if Q802 soldering is OK and 
components are OK. 

Lens flex issue  

1>. Check if the contact between lens 
connecting board and interface is OK and 
if flex board is broken; 
2>. Check if J4 on MCU board is cold 
soldering; 
3>. Check if the output of J4 on MCU 
board is +5V; 
4>. Check if U7 on MCU board and 
surrounding components are OK. 

Aperture shift issue  

1>. Check if the contact of lens connecting 
board is bad, cold soldering or 
insufficient soldering; 
2>. Check if U7 on MCU board and 
surrounding components are OK. 

Lens system 

Fail to focus  

Check if lens action is normal. 

Summary of Contents for DDC500

Page 1: ...NOV 2005 Model DDC500 DDC5000001 DigitalCamera ...

Page 2: ...Model Name DS 5340 Premier confidential Contents Warning Function Test Troubleshooting Explode diagram Service Parts Lists Packing Diagram Firmware update procedure ...

Page 3: ...turn the camera off and then disconnected the power source batteries or AC power adapter Do not continue to use the camera as this may cause a fire or an electrical shock Do not cover or wrap the camera or the AC power adapter with a cloth This may cause heat to build up and distort the case and cause a fire Always use the camera and its accessories in well ventilated locations Do not use batterie...

Page 4: ...Press shutter button S1 halfway at first check if AF zoom frame and LCD display are normal Press S1 towards dark place to check if AF zoom lamp is normal and if the clip sense of S1 S2 is OK 6 MOVIE function Shift the mode switch to MOVIE make movie more than 10s turn on the speaker to play music at the same time 7 AUDIO function shift the mode switch to AUDIO and record more than 10s Select playb...

Page 5: ...n in Playback Mode Select Format in Setup and Format SD card Take out SD card after format is ok and set SD card to lock state Insert SD card again in Capture Mode LCD displays the card is protected 12 System Reset Press MENU button in Capture Mode choose Reset in Setup to reset system ...

Page 6: ...g is OK 9 Check if J3 J4 soldering on base PCB is OK and pins are OK Power on fail with current 1 Update boot again and confirm if it can power on 2 Check if U802 is cold soldering insufficient soldering 3 Check if each voltage on power board is normal Power system Fail to charge battery 1 Check if U801 Q801 are OK 2 Check if Q802 soldering is OK and components are OK Lens flex issue 1 Check if th...

Page 7: ...LCD color deviation aberration 1 Check if CCD flex board installation and flex board are OK 2 Check if CCD is short circuit cold soldering or insufficient soldering 3 Check if U5 is cold soldering insufficient soldering or NG TV displays nothing 1 Check the TV interface is OK 2 Check if camera base J4 soldering is OK 3 Check if J602 on I O board is OK U model flex board is OK and contact is OK Dis...

Page 8: ... camera base J2 soldering and contact is OK 2 Check if camera base J4 soldering is OK 3 Check if J602 on I O board is OK U model flex board is OK and contact is OK 4 Check if PC operation system is OK If the OS is older than Windows 2000 it must install driver program 5 Check if PC external connection is OK and USB wire is OK Audio Power on without voice sound is abnormal 1 Check if Speaker and le...

Page 9: ...5 Explode diagram Reference only Part order please refer to Section 6 Service Parts List Any alteration of parts number is conducted by sales representative ...

Page 10: ...k 1 Front Cover ASSY 1 9M744 4200 2 Rear Cover ASSY 1 9M744 4400 3 TOP Cover 1 9M734 400 3AG 4 Main PCB ASSY 1 9M747 0101 5 Power PCB ASSY 1 9M747 8101 6 SW1 PCB 1 9M747 6000 7 Lens Module ASSY 1 9M746 6000 8 Main frame 1 9M744 4800 9 Battery Cover 1 9M734 460 3CS ...

Page 11: ...Packing Diagram ...

Page 12: ...M738 500 2 HDPE BAG 04039 023 1 3 POUCH 9M739 301 PRE 4 STRAP 9E538 000 5 KIT PAD 9M739 200 6 KIT BOX 9M739 240 PRE 7 PP BAG 04039 095A 8 INSTRUCTION MANUAL 9M739 400 9 CD ROM 9M739 A00 10 C T PAD 9A339 694 11 C T PAD 9A339 695 12 C T 9A339 602 ...

Page 13: ...firmware file is copied to the SD card 3 Insert the SD card into the camera 4 Plug in the AC adapter into the camera 5 Press Shutter Power button at the same time then LCD display red words Update FW 6 When camera power off automatically it means update ok 7 Reformat the SD card if you want to use it again Note Don t remove the power source during firmware update procedures A Premier will not be r...

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