26
Problem Solution Guide (cont.)
Problem
May Be Caused By
What to Do
System seems to run all
the time
The appliance is powered by two
independent compressors. One or
both may be running at any given
time.
Normal operation.
Warm weather (warm room
temperature)
It is normal for the system to run longer in warmer room
temperatures.
Appliance in Max Cool mode for
either the refrigerator or FreshZone
freezer compartment.
System runs longer due to additional cooling requirements of
Max Cool feature.
Door/drawer ajar or left open for a
long time or opened often, allowing
cool air to escape.
Keep door/drawer closed to reduce amount of time cooling
system runs.
Large amount of food recently
added.
Allow several hours for system to return to normal operation.
Control panel beeps
Door left open too long, causes
alarm to sound
Close door. Alarm may be silenced by tapping
ALARM
key.
ALARM
key
will continue to flash.
After a prolonged interruption of
electrical power, alarm indicates
temperature has risen above normal
levels.
Close door and wait for unit to cool down. Alarm may be silenced
by tapping
ALARM
key.
ALARM
key
will continue to flash.
Condensation inside and
outside of appliance.
Humid climate.
Formation of condensation normal in humid climates.
Door/drawer open or ajar for a long
time.
Door/drawer being ajar for a long time can cause condensation
to form. Keep door/drawer closed.
Ice or frost build up
inside the refrigerator
or FreshZone (freezer)
compartment.
Door/drawer open or ajar for a long
time.
Door/drawer being ajar for a long time can cause ice to form
inside. Keep door/drawer closed.
Door difficult to open.
Door blocked open by food
Move food away from door.
Door gaskets sticky or dirty.
Clean door gaskets and contact surfaces with mild soap and
warm water. Rinse and dry with soft cloth.
Door will not close
completely
Drawer or shelf in the way.
Check to make sure drawers are closed and bins are in proper
place.
Unusual noise
Grumbling: May be caused by
refrigerating unit when running or fan
in recirculating air system.
Normal operation.
Bubbling, humming or gurgling
noises: Refrigerant flowing through
the tubes.
Normal operation.
Clicking: Motor switching on or
off. Solenoid valve on the water
connection is opening/closing.
Normal operation.
Rumbling: Ice cubes falling into ice
cube container.
Normal operation.
Before You Call for Service
