Dacor DDW24S, Service Manual, Page: 6 / 24

4 Service Manual - Dishwasher Models DDW24S, RDW24I and RDW24S
Troubleshooting Flow Chart
Troubleshooting is an important part of the service callout, and as such we have drawn up a troubleshooting strategy that
describes, in broad terms and step by step, what you need to do to find and diagnose faults arising in our machines.
• As k th e custome r to describ e th e problem.
• Chec k whethe r th e customer’ s descriptio n matche s th e reporte d fault.
• Chec k tha t th e machin e is correctl y installed:
- Electrica l connection - Drainage
- Wate r connection - Machin e correctl y leveled
Fault
found?
Incorrec t installatio n o r externa l factor s tha t affec t performanc e an d functionalit y (fo r
example , wate r pressure , electrica l supply , drainage).
Th e machin e operate s normally . N o deviatio ns ca n b e found . Th e custome r probabl y
need s to b e informe d abou t prope r us e o f th e machine . I f necessary , als o infor m th e
custome r abou t th e warrant y conditio ns an d th e fac t tha t th e custome r w ill b e c harge d
fo r th e servic e call.
Yes
Ope n th e servic e menu:
1 . Chec k th e setting s
2 . Ru n a tes t cycle
3 . Not e an y faul t codes
I f th e abov e actio ns d o n ot uncove r th e fault:
• Conduc t genera l troubleshooting . U s e th e wiring diagram, service bulletins and
othe r documents on dacorservice.com/partscatalog .
Yes
No
No
Faul t
diagnosed?
Repai r an d c hec k
function / safety.
Carr y ou t th e actio ns
suggeste d b y Technica l
Service.
Service complete
OK?
No
Yes
No
Yes
Fault
found?
Contac t Dacor Technica l
Service fo r assistance.