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6

Symptom

Cause

Solution

 Screen will not operate or will  
not go “down”.

Motor does not hum.

Blown fuse.

Replace fuse.

Tripped circuit breaker.

Reset circuit breaker.

Improper wiring to operating switch.

Tighten all loose wire connections. Correct any improper 
connections. Check for power.

“Down” Position

Check for power across black and white leads.

“Up” Position

Check for power across red and white leads.

Improper wiring to junction box in screen.

NOTE: Use low voltage control (LVC) electrical 
checklist for either 1- or 3- button control.

Defective wall switch.

Defective LVC unit.

“Down” Position

Check for power at black and white leads.

“Up” Position

Check for power at red and  white leads.

Shut power “off” at breaker. Remove wall switch and 
check for broken or loose connection. Replace if 
defective.

Check LVC electrical checklist.

Thermal overload tripped (excessive 
overheating).

Let motor cool down for 15 minutes. Try again.

Burned out motor winding.

Disconnect motor leads and check for continuity 
between black and white wires for “down” position. 
Check for continuity between red and white wires for 
“up” position. Replace gear motor if either combination 
shows an open circuit.

Defective limit switch.

Disconnect “down” limit switch from circuit. Check for 
continuity. Switches are normally closed and open on 
contact. Replace if defective.

Motor hums.

Temporary fabric binding.

With power “off,” turn roller by hand to free binding.

Shipping bracket not removed.

Remove shipping bracket and wooden wedge.

Defective capacitor.

Replace capacitor.

Troubleshooting

Visit www.da-lite.com/products/tutorials.php to find installation  
and troubleshooting tutorials.  You will also find a link to  
Live Chat for interactive support and you can contact us  

by email at [email protected] or by phone at (800) 622-3737 or 
(574) 267-8101 with any troubleshooting questions.

Summary of Contents for TENSIONED EXECUTIVE ELECTROL

Page 1: ...INSTRUCTION BOOK FOR Tensioned Executive Electrol ...

Page 2: ...cover and please read instructions Fig 1 3 Remove fabric and cardboard strips from access door Fig 1 4 Remove access door by gently prying from edge of box toward the fabric door 5 FOR TYPE 3 INSTALLATION ONLY Remove wood strips along bottom of screen case NOTE Screen surface is not centered in box Screen surface is 25 from motor end 6 Make sure to recheck measurements of screen location before in...

Page 3: ... close simultaneously with picture surface as picture surface rolls into case 1 Press switch down so that fabric door opens Fig 2 2 Remove screws 2 located on each bumper bracket NOTE The access door is slotted on one edge permitting the slotted section to fit over the access panel clips on inside of case 3 Place access panel so slot can be pushed over clips Holes in access panel brackets should a...

Page 4: ...und surface door Extended mounting recessed above ceiling For use with acoustical or other ceiling tile 3 4 thick laid over door 3 1 2 9 1 2 2 3 16 4 1 2 False Top Mounting Brackets 3 16 Thick L Bracket Electrical Outlet NOTE Paint the same as doors and ceiling or remove and replace with ceiling tile Including Mounting Brackets Ceiling Tile 3 4 3 8 Approx Filler Block 3 4 False Top 1 4 Max 4 3 4 1...

Page 5: ...ads White Down Adj Black Down Red Up In Multiple Control Installations This Switch Is Replaced By The Low Voltage Control Operated From Push Button Stations Black With Yellow Black Up Down Off AC Hot AC Common 120VAC 60Hz 1 Amp Max Side View Of Switch Box Green Ground Black Black Blue Red Operating Switch Switch Box And Plate Furnished With Screen SPDT With Center Off This Switch Cannot Be Used Wi...

Page 6: ...list Thermal overload tripped excessive overheating Let motor cool down for 15 minutes Try again Burned out motor winding Disconnect motor leads and check for continuity between black and white wires for down position Check for continuity between red and white wires for up position Replace gear motor if either combination shows an open circuit Defective limit switch Disconnect down limit switch fr...

Page 7: ...tive solenoid Check for power to the solenoid terminals If there is power replace solenoid Check blue wire between solenoid switch and solenoid It is either crimped or broken Repair or replace Fabric door does not fully open Screen runs NOTE Remember door must open by gravity Door binding Plaster paint or adhesive can cause the hinge to stick Clean hinge and apply oil Case may be put into a bind d...

Page 8: ...ten Scraping or grinding noise If metal shipping bracket is left attached to screen it may be rubbing on motor end of roller Remove shipping brace Gear noise Gear may need light weight grease Apply light weight grease Incorrect down limit switch setting Lost roller wrap See installation instructions Limit switch out of adjustment See door closure and timing instructions Door closes and screen cont...

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Page 12: ...HE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES AS TO FITNESS FOR USE AND MERCHANTABILITY Any implied warranties of fitness for use or merchantability that may be mandated by statute or rule of law are limited to the one 1 year warranty period This warranty gives you specific legal rights and you may also have o...

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