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7

Symptom

Cause

Solution

Screen will not move “up.” 

Motor does not hum.

Motor hums.

No power between red and white leads in 
junction box. 

Check LVC. See above.

Check fuse. Reset circuit breaker.  
Correct improper wiring.

Thermal overload tripped (acts as a breaker).

Let motor cool for 15 minutes. Try again.

Burned out motor winding.

Check for power between red and white motor leads. 
Replace motor if there is power.

Temporary fabric binding.

With power “off,” turn roller by hand to free binding.

Burned out capacitor.

Replace capacitor.

Broken wire or loose connection in “up” 
position (red and white leads).

Secure connection or replace wire.

Screen starts upward and door closes 
immediately shutting off motor.

Defective solenoid limit switch.  
Solenoid pin not retracting.

Manually retract pin a few times.

Defective solenoid.

Check for power to the solenoid terminals. If there is 
power, replace solenoid.

Check blue wire between solenoid switch and solenoid. 
It is either crimped or broken. Repair or replace.

Fabric door does not fully open.  
Screen runs.

NOTE: Remember, door must  
open by gravity.

Door binding. Plaster, paint or adhesive can 
cause the hinge to stick.

Clean hinge and apply oil.

Case may be put into a bind during installation.

Tighten or loosen lag screws located on back of case.

 Inadequate clearance around the fabric door 
on new installations.

Provide adequate clearance.

Clicking noise in each downward 
revolution.

Non-energized solenoid.

NOTE: There should be three clicks.

Check for power to solenoid.

Replace solenoid.

Loud buzzing noise.

Solenoid not fully retracting.

Check for foreign object caught in solenoid. Remove 
object. Tighten 4 mounting screws.

Check for pin binding.

Door closes on fabric, leaving 15" to 
20" left hanging out.

Lost roller wrap.

See installation instructions.

Troubleshooting

Summary of Contents for TENSIONED EXECUTIVE ELECTROL

Page 1: ...INSTRUCTION BOOK FOR Tensioned Executive Electrol ...

Page 2: ...cover and please read instructions Fig 1 3 Remove fabric and cardboard strips from access door Fig 1 4 Remove access door by gently prying from edge of box toward the fabric door 5 FOR TYPE 3 INSTALLATION ONLY Remove wood strips along bottom of screen case NOTE Screen surface is not centered in box Screen surface is 25 from motor end 6 Make sure to recheck measurements of screen location before in...

Page 3: ... close simultaneously with picture surface as picture surface rolls into case 1 Press switch down so that fabric door opens Fig 2 2 Remove screws 2 located on each bumper bracket NOTE The access door is slotted on one edge permitting the slotted section to fit over the access panel clips on inside of case 3 Place access panel so slot can be pushed over clips Holes in access panel brackets should a...

Page 4: ...und surface door Extended mounting recessed above ceiling For use with acoustical or other ceiling tile 3 4 thick laid over door 3 1 2 9 1 2 2 3 16 4 1 2 False Top Mounting Brackets 3 16 Thick L Bracket Electrical Outlet NOTE Paint the same as doors and ceiling or remove and replace with ceiling tile Including Mounting Brackets Ceiling Tile 3 4 3 8 Approx Filler Block 3 4 False Top 1 4 Max 4 3 4 1...

Page 5: ...ads White Down Adj Black Down Red Up In Multiple Control Installations This Switch Is Replaced By The Low Voltage Control Operated From Push Button Stations Black With Yellow Black Up Down Off AC Hot AC Common 120VAC 60Hz 1 Amp Max Side View Of Switch Box Green Ground Black Black Blue Red Operating Switch Switch Box And Plate Furnished With Screen SPDT With Center Off This Switch Cannot Be Used Wi...

Page 6: ...list Thermal overload tripped excessive overheating Let motor cool down for 15 minutes Try again Burned out motor winding Disconnect motor leads and check for continuity between black and white wires for down position Check for continuity between red and white wires for up position Replace gear motor if either combination shows an open circuit Defective limit switch Disconnect down limit switch fr...

Page 7: ...tive solenoid Check for power to the solenoid terminals If there is power replace solenoid Check blue wire between solenoid switch and solenoid It is either crimped or broken Repair or replace Fabric door does not fully open Screen runs NOTE Remember door must open by gravity Door binding Plaster paint or adhesive can cause the hinge to stick Clean hinge and apply oil Case may be put into a bind d...

Page 8: ...ten Scraping or grinding noise If metal shipping bracket is left attached to screen it may be rubbing on motor end of roller Remove shipping brace Gear noise Gear may need light weight grease Apply light weight grease Incorrect down limit switch setting Lost roller wrap See installation instructions Limit switch out of adjustment See door closure and timing instructions Door closes and screen cont...

Page 9: ...9 ...

Page 10: ...10 ...

Page 11: ...11 ...

Page 12: ...HE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES AS TO FITNESS FOR USE AND MERCHANTABILITY Any implied warranties of fitness for use or merchantability that may be mandated by statute or rule of law are limited to the one 1 year warranty period This warranty gives you specific legal rights and you may also have o...

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