9
TROUBLESHOOTING
Visit www.da -lite.com/products/tutorials.php to find installation
and troubleshooting tutorials. You will also find a link to Live
Chat for interactive support.
You can contact us by email at [email protected] or by phone at
800.622.3737 or 574.267.8101 with any additional
troubleshooting questions.
symptom
Cause
solution
screen will not operate
and motor does not hum.
Incorrect line voltage.
Verify 115-125V (or 220-240V). If insufficient
voltage, rewire incoming electric line.
Blown fuse.
Replace fuse.
Tripped circuit breaker.
Reset circuit breaker.
No power to operating switch
or junction.
Check above. Tighten all loose wire
connections. Correct any improper
connections.
Down position
Check for power across black and white leads.
up position
Check for power across red and white leads.
screen will not operate
and motor does not hum.
power at junction box.
Thermal overload tripped.
Let motor cool down for 15 minutes. Try again.
Broken wire in the “down” or “up”
position.
Check for continuity. Cut off old splice and
reconnect.
Defective motor, limit switch or
capacitor.
Replace motor assembly. NoTe: Motor is a
sealed assembly.
Capacitor burned out.
Replace motor assembly.
incorrect stopping position in
downward direction.
Lost roller wrap.
See instructions below.
“Down” limit switch out of
adjustment.
See installation instructions.
incorrect stopping position in
upward direction.
Lost roller wrap.
See instructions below.
“Up” limit switch out of
adjustment.
Adjust “up” limit switch. Call for information.
noise.
note: screen will operate
with a low pitched hum.
Squeaking, rubber end plug rubbing on
motor.
Center roller in case.
Grinding. Foreign object in screen
rubbing on roller or fabric.
Remove.
Gear noise.
Replace motor assembly.
Coasting.
Defective brake.
Replace motor assembly.
restoring lost roller Wrap
1. Tape a strap to the bottom of the screen surface.
2. Push strap over back of roller.
3. Feed fabric as you pull strap to draw fabric over top of roller.
4. Remove tape and strap.
