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WARRANTY
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D.T. Systems Premium Lifetime Warranty is the best warranty offered
in the industry. This warranty is free to participating U.S. customers (a
completed warranty registration card must be returned within 30 days
of original purchase). This changes our normal one year parts and
labor warranty to a limited lifetime warranty against manufacturing
defects on parts and a one year warranty on labor.
How the Limited Lifetime Warranty works:
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To qualify for the Warranty you must fill out the warranty registration
card which came with your system and mail it (with your original sales
receipt) to D.T. Systems within 30 days of purchase.
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Your unit must be sent to D.T. Systems for all warranty issues.
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There is no charge for parts or labor for the first year on any of our
lifetime warranty products.
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When the product’s labor warranty expires after the first year, there will
be a normal labor charge for any repair under the lifetime warranty
program should your system be in need of service. Labor charges will
vary depending on: 1) the system model and 2) the severity of the
repair needed.
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When your unit is sent in for repairs, any defective part(s) that need
replacement will be free during the lifetime warranty period.
What is covered:
D.T. Systems Premium Lifetime Warranty covers all parts to be free from
manufacturing defects for as long as the unit is held by the original owner.
What is not covered:
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Rechargeable batteries have a one year warranty from the original
purchase date and are not part of our lifetime warranty.
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Lost parts or parts that malfunction due to abuse, misuse, improper
maintenance, or incorrect handling are not covered.
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Damage from dogs chewing or wear and tear from excessive field use
is not covered.
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Our warranty does not cover the cost of shipping the unit to our repair
center. Return ground shipping (inside the continental United States)
to the customer is covered. However, expedited or special shipping is
not covered, but available by request for an extra shipping fee.
International shipping charges are not covered.
