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If there are problems in operation, please refer to the items below. If the problem persists,
please contact the agent you purchased this product from.
Problems
Troubleshooting
Nothing appears on the screen.
• Please check the power connection.
• Please check the video signal line connection.
The video image is not clear.
• Please check if the lens is clean.
Please clean the lens with a clean cloth or brush.
• Please adjust the contrast feature of the monitor.
• Please readjust the back focus of the camera.
The screen is dark.
• Please adjust the contrast feature of the monitor.
• If you have an intermediate device, set the 75 / Hi-z
properly, and check the terminals.
• Please check if an auto iris lens is being used and
adjust the brightness level.
There is a problem with the
camera operation.
• Please check if an appropriate power source to the
camera complies with the manufacturer's
standard requirement, or if the voltage keeps
changing.
The MOTION DETECTION
function is not working.
• Please check if 'MOTION DETECTION' mode is
turned on.
• Please check the setting of the MD AREA.
Colors are not quite right.
• Please check the 'WHITE BAL' setting
The screen is flickering.
• Please check if the camera is facing directly into
sunlight or fluorescent light.
• Please check if an auto iris lens is being used.
• Please check the connection of the lens connector
cable.
COLOR mode is not working.
• Please check if the AGC menu is set to the OFF
position.
6.
Troubleshooting
