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DVG-3016S/3032S User’s Manual

Language

D-Link Systems, Inc.

39

3-14 Language

The system provides English, Traditional Chinese, and Simplified Chinese for displaying text on web pages.
Changing the language setting also changes the language for IVR (Interactive Voice Response).

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Summary of Contents for DVG-3016S

Page 1: ...DVG 3016S 3032S VoIP Gateway User s Manual Version 1 3 21 April 2008 ...

Page 2: ...rticular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outl...

Page 3: ... Long Distance Control Table 41 3 17 Long Distance Exception Table 42 3 18 CPT Cadence Settings 43 3 19 Current Status 45 3 20 RTP Packet Summary 46 3 21 System Information 47 3 22 Routing Table 48 3 23 STUN Inquiry 49 3 24 Ping Test 50 3 25 NTP Network Time Protocol 51 3 26 SNMP 52 3 27 Backup Restore 53 3 28 System Log 54 3 29 Provision Settings 55 3 30 System Operations Save Settings 56 3 31 So...

Page 4: ...ed into an existing network by connecting to a phone set and fax machine With only a broadband connection such as an ADSL bridge router a Cable Modem or a leased line router the gateway allows you to use voice and fax services over IP in order to reduce the cost of all long distance calls DDNS support makes the gateway reachable via its domain name where an ISP dynamically assigns an IP address By...

Page 5: ...er indicator will stay green under normal operational conditions If the Alarm indicator continues to blink it means the system is currently communicating with ISP and has yet to obtain an IP address 9 When the WAN is connected the WAN indicator will light up in green and if data is being transmitted over the Internet the indicator blinks in green and orange Rear Panel WARNING DO NOT 1 connect the ...

Page 6: ...Gateway can be assigned a Public IP address and serve as an IP sharing router NOTE The Network Interface function mode setup is accessed through a web UI Gateway Assigned a Public IP Address The gateway will have a public IP address for Internet connection regardless of whether the IP is a static IP address DHCP using a Cable Modem or PPPoE Dial up ADSL Gateway IP Settings Need to be set up as sta...

Page 7: ...a bridge between the PSTN and other VoIP telephones The system also allows a call to be made from a traditional telephone line to connect with a user behind the Gateway Integrating the DVG 3016S 3032S with a PBX DVG 3016S 3032S connecting directly to the Telephone Line of a PSTN L1 L16 or L1 L32 is FXO interfaces and some of them can be connected to PSTN for direct calls Others can be connected to...

Page 8: ...s user s manual You can also use an ordinary telephone connect it to the gateway and dial 101 to inquire about the current WAN Port IP address and then use the WAN port to log in Instructions y Open a Web Browser e g Explorer Navigator Opera Firefox y Enter the LAN port IP address The default LAN port IP address is 192 168 8 254 y The log in screen below will appear after you connect The factory d...

Page 9: ...th IP Configuration Setting WAN Port There are five methods of obtaining a WAN port IP address 1 Static IP 2 DHCP which means a Dynamic IP Cable Modem 3 PPPoE dial up ADSL 4 PPTP 5 BigPond for Australia only Methods for using DHCP and PPPoE for obtaining an IP address may vary If you are not familiar with creating a network connection please contact your local ISP Setting Dynamic IP DHCP Click DHC...

Page 10: ...screen Save the settings and then restart the system The system will take about 49 seconds to restart PPTP Settings Click PPTP and enter IP Address Subnet mask PPTP Server PPTP ID and Password Then click the Accept button at the bottom Save the settings and then restart the system BigPond for Australia only Click BigPond Cable and enter the User Name and Password Then click the Accept button at th...

Page 11: ...erver Manual enter the primary and secondary addresses manually Please be sure that the IP addresses are correct otherwise the gateway will not be able to access hosts using hostnames instead of IPs WAN Link Speed It is used to choose the WAN Ethernet link speed The default is Auto Please choose the same speed with Router Switch Hub when the VoIP gateway connected to Router Switch Hub has the link...

Page 12: ...ook Manager once every 30 seconds y Register to Phone Book Manager To register to the Phone Book Manager y VoIP failure announcement As soon as the registration to Phone Book Manager is failed the gateway will drive IVR system to play out failure announcements for the caller y Gateway Name for Phone Book Manager The alias registered with the Phone Book Manager y Phone Book Manager Login Password E...

Page 13: ...DVG 3016S 3032S User s Manual Network Settings D Link Systems Inc 10 3 2 Network Settings LAN LAN IP Subnet mask Gateway LAN Port IP address and subnet mask settings ...

Page 14: ...ses from the ISP s DHCP server or PPPoE server Manual enter the primary and secondary addresses manually Please be sure that the IP addresses are correct otherwise the gateway will not be able to access hosts using hostnames instead of IPs y Port of Web Access from WAN HTTP port for WAN To change this setting web configuration must be accessed via the gateway s LAN port The gateway always uses por...

Page 15: ...ues VLAN This feature is only supported for the special hardware VLAN is optional It works with the Router or Switch that supports VLAN There are 2 VLAN groups Voice and data LAN This improves efficiency of network performance and security Enable VLAN Tagging It is to tag the packets for VLAN Router or Switch identifying VLAN ID It is to assign uniquely a user defined ID to each packet Priority It...

Page 16: ...r a true URL Uniform Resource Locator when DDNS is used Please refer to the DDNS settings NOTE If you are setting a public IP in this field it has to be a static public IP otherwise VoIP communication may not be established properly Please contact your ISP to check whether your Internet connection has static public IP addresses y Enable STUN Client Using the STUN protocol prevents problems with se...

Page 17: ...DVG 3016S 3032S User s Manual NAT DDNS D Link Systems Inc 14 DDNS ...

Page 18: ...NS TZO 3322 org PeanutHull or a private server before you type in the following information y Server address the IP address or URL Uniform Resource Locator of the DDNS Server y Hostname the URL of the system or NAT applied from domain name registration providers e g www dyndns org y Login ID and Password The ID and password used to log in to the DDNS server y Behind NAT Select this only when the s...

Page 19: ...ler ID standards y Anonymous Caller ID CLIR When enabled anyone receiving a call from you will not display your number if they have caller ID NOTE If you register the gateway to a Proxy and you check this option you may be unable to make a call This is due to the fact that the VoIP gateway doesn t send the number for authorization y CLIR At Transit In W O Caller ID When not enabled if the FXO can ...

Page 20: ...stems Inc 17 Transit In Caller ID Strip Replace y Scan code Defines the rule of the Caller IDs detected by FXO It can be a prefix or a full number y Substitude Defines the changed display info of the calling party while making calls to Internet by FXO ...

Page 21: ... FXO receives an inbound call transit in y FXO Hunting VoIP call in option To set FXO transit out to POTS mode By using a fixed number assigned in FXO Hunting Default Dial Out Or transit out with the number sent from remote SIP UA when the VoIP call calls FXO hunting number y FXO Hunting Default Dial Out To set FXO default dial out number This will take effect as FXO Line VoIP call in option is se...

Page 22: ...e prompt e g please enter an extension number or wait for the operator to connect you to use in this situation Assume the assigned hotline for DVG 3016S 3032S line 2 is 702 and the wait time is 0 second When Port2 receives a call from an outside line it will be automatically diverted to extension 702 y Dial out Prefix It is the number dialed automatically by the system when the FXO interface diver...

Page 23: ...ec of RTP stream not need to change codec Accept and change RTP to T 38 T 38 Native Yes re INVITE with T 38 Accept and change RTP to T 38 NOTE When a fax tone is detected from the call the gateway will automatically switch from voice mode to fax mode Hence the fax settings will be temporarily applied to a specific port which detects the fax tones instead of its default voice settings y Trunk Hunti...

Page 24: ... Music The default setting is that when receiving a call hold request the gateway will play music on hold Untick the check box to disable this function while necessary y Force Calling Thru PSTN code Dial the code to get a PSTN line for dialing out For example If you specify 33 in this option and would like dial 23456789 via a PSTN line dial 33 23456789 y Trunk Early Media Option Early Media refers...

Page 25: ...orts using before using representative number to register Each line registers to Proxy independently y Number VoIP phone number y User ID Account VoIP account Authentication ID or account name y Password password for VoIP account authentication y Invite with ID Account VoIP gateway can invite to a VoIP trunk gateway without registering with a proxy Please contact your VoIP service provider As ther...

Page 26: ...y will go for backup server and so forth y DNS SRV Auto Prefix This option tells the gateway to send packet with service type when using DNS SRV y Proxy Fallback Interval Set the preferred Proxy Fallback Interval After the time expires the gateway gets back for registration with the primary server Enable Support of SIP Proxy Server Soft Switch y Enable Support of SIP Proxy Server Soft Switch Enabl...

Page 27: ...ailure announcements for the caller y Bind Proxy Interval for NAT This function is able to keep the binding that exists when the VoIP gateway is behind a NAT and SIP Proxy is not able to keep the binding y Initial Unregister After rebooting the gateway is initially unregistered and then it will perform a general register process y Support Message Waiting Indication The system will play a tone to r...

Page 28: ...places where you can put your caller ID Remote Party Id Display Name It is locate at SIP Remote Party ID Before sip Remote Party Id User Name It is locate at SIP Remote Party ID After sip Before From Header Display Name The standard way is in SIP Message Header From SIP Display info y Retry After Value for Temporarily Unavailable To set the time interval When ISDN PRI Gateway is full loading ISDN ...

Page 29: ...efix Digit The long distance prefix digit for making a long distance call y Area Code Please enter the area code y E 164 Numbering This variable invites the proxy to follow the E 164 rule but it depends on the proxy If you fail to make a call please contact your ITSP NOTE All settings in this section are specific to your VoIP network Please ask your VoIP service provider whether or not they requir...

Page 30: ...hen this variable is enabled All incoming calls will be rejected y Unconditional Forward All incoming calls will be forwarded to the Forwarding Number automatically y Busy Forward Forward incoming calls to the Forwarding Number when the port is busy y No Answer Forward Forward incoming calls to the Forwarding Number after ring timeout expires without answer ...

Page 31: ...r will be disconnected from the web page to allow others to log in y Dial Wait Timeout Use this variable to set the wait time for the user s first key pressing when dialing a number The user will hear a busy tone if he or she does not press the first key within the set time frame y Inter Digits Timeout Set the waiting time between each key press The numbers input up to that point will be dialed af...

Page 32: ...PSTN the user will hear PSTN tones instead of the second set CPT for CPT related settings please refer to Trunk Management CPT Cadence Settings y Enable Non SIP Inbox Call Untick on the check box to disable Non SIP inbox call if all calls need to go through ITSP Line Settings y Listening Volume Adjusts the earpiece or speaker volume y Speaking Volume Adjusts the microphone volume y Tone Volume Add...

Page 33: ...to the receiving side The smaller the value the greater the bandwidth usage but larger values increase voice delay y Approximate Bandwidth Require The bandwidth required varies with codec format and packet time Fax Settings NOTE When a fax tone is detected in a call the gateway will automatically switch from voice mode to fax mode So fax settings will be temporarily applied to a specific port whic...

Page 34: ...hreshold is used as a standard to determine whether or not to hang up the phone y Drop Silent Call Timeout If the detected volume is below the threshold and the time exceeds the silence detection interval the system will hang up the phone automatically to avoid keeping the line engaged NOTE Please be careful with these settings Improper values might cause unexpected automatic disconnection of a ca...

Page 35: ... connection of a call by entering after a complete phone number is dialed y Default Call Route The default call route can be Auto VoIP or Deny Auto VoIP first The call route is VoIP first and the next is PSTN VoIP The call route is VoIP only PSTN The call route is PSTN only Deny The call will be denied Digit Map Testing y Test Dial No You have to set some rules in Digit Map Setting first and enter...

Page 36: ...le Scan Code 55 VoIP Dial out 07021234567 User Dial Length 2 Route VoIP As an incoming call from PSTN the user dials 55 and the system will dial 07021234567 You also can use Digit Map Testing to know that the system will dial 07021234567 and go through Internet Method 2 Multi mapping Fill the prefix code into the Scan Code column and the format to transfer into the VoIP Dial out or PSTN Dial out c...

Page 37: ...Route Auto As an incoming call from PSTN the user dials 0423456789 The system will dial 0423456789 and go through Internet first If the call is fail to Internet the system will dial 1805423456789 and go through PSTN FXO You also can use Digit Map Testing to know that the system will dial 0423456789 to Internet and 1805423456789 to PSTN FXO ...

Page 38: ...ple Scan Code 11 VoIP Dial out test User Dial Length 2 Route Auto As an incoming call from PSTN the user dials 11 the system will dial test and go through Internet You also can use Digit Map Testing to know the dialing result Note In the example of Method 3 the result also shows that the system will dial 11 and go through PSTN That means the system will dial 11 to PSTN if the call is fail to Inter...

Page 39: ...one Book manager is set within a gateway group then all gateway systems have to set up phone data to allow each gateway to communicate with the others y Gateway Name Enter another gateway s code or an easy to remember name y Gateway Number Enter the desired number of another gateway y IP Domain Name Enter the IP address or URL Uniform Resource Locator of another gateway y Port Enter another gatewa...

Page 40: ...Systems Inc 37 3 12 Caller Filter This function is used to allow or deny SIP invitations from the proxy list ONLY y Filter IP Address Enter the start IP you would like to allow or deny y Subnet mask Enter the subnet mask you would like to allow or deny ...

Page 41: ...recording in a text file and which can be imported to prepare an analysis report y Send record to CDR Server Enables call detail recording y CDR Server IP Enter the IP address of the CDR server y Port Enter the listen port of the CDR server y Support RADIUS Enable RADIUS for CDR database y RADIUS Server Secrect Enter the secret y RADIUS User ID Password Enter the User ID and password ...

Page 42: ...uage D Link Systems Inc 39 3 14 Language The system provides English Traditional Chinese and Simplified Chinese for displaying text on web pages Changing the language setting also changes the language for IVR Interactive Voice Response ...

Page 43: ...Control Table y Inbound Call Control To determine when users make a phone call from a PSTN to Gateway FXO whether or not they check the inbound PIN code while using a VoIP only effective for incoming calls calling from a PSTN trunk y Outbound Call Control To determine when users utilize Gateway FXO interface to divert to a PSTN whether or not they check the outbound PIN code only effective for out...

Page 44: ...umbers started with specified prefixes y If Level 0 the highest level is set to prohibit dialing any number started with prefix 0204 then any level below 0 including Levels 1 to 5 are also prohibited y If Level 1 is set to prohibit dialing any number with prefix 0 then any level below 1 including Levels 2 to 5 are also prohibited Since Level 0 is not restricted to any prefix therefore at level 0 u...

Page 45: ...on y According to the Long Distance Control Table users at Level 0 are prohibited from dialing a number with the prefix 0204 But if the number 020488988 is set in the Exception Table as above then users can dial this number Principle Upward Opening If the users at a lower level can dial a number with a certain prefix then the users at higher levels can also dial a number with the same prefix ...

Page 46: ... Cadence Measurement y Busy Tone Cadence Measurement and auto learning Provides a solution of FXO integrated with PSTN or PBX FXO will learn the busy tone automatically y BTC Detection Sensitivity The more sensitivity the more quickly the system will cut off the call If the system often cuts off an un finished call select less sensitivity The CPT has 2 sets of parameter tables Please adjust the CP...

Page 47: ... function is not able to determine whether or not a PSTN call receiving party has hung up the phone then the UDT detection function can serve as a back up To do this enter the high low frequency parameters from the CPT table into the UDP table NOTE If FXO cut off calls un normally please disable this function ...

Page 48: ...rrent Status Port Status it includes if each port registers to Proxy successfully the last dialed number how many calls each port has made since the Gateway is start etc Server Registration Status It shows the registration status of DDNS Phone Book Manager STUN and UPnP DVG 3016S ...

Page 49: ...Link Systems Inc 46 3 20 RTP Packet Summary Display the information of the last completed call This report contains peer IP peer port packets sent packet received and packet loss information Press the Refresh button to get the latest RTP Packet Summary ...

Page 50: ...N Port Information it shows IP address subnet mask default gateway and DNS server If you use PPPoE to obtain IP you will know if the IP is obtained through this method If IP address subnet mask default gateway is blank it means that the VoIP Gateway does not obtain IP y LAN Port Information It shows LAN port IP subnet mask and the status of DHCP server y Model Information It shows the hardware pla...

Page 51: ...User s Manual Routing Table D Link Systems Inc 48 3 22 Routing Table The Routing Table stores the information for particular network destination around the VoIP gateway Press the Refresh button to generate the details ...

Page 52: ...User s Manual STUN Inquiry D Link Systems Inc 49 3 23 STUN Inquiry Use STUN Inquiry to detect your IP sharing device s NAT type and communication between a STUN server and client built in to the DVG 2016S 2032S gateway ...

Page 53: ...DVG 2016S 2032S User s Manual Ping Test D Link Systems Inc 50 3 24 Ping Test Use Ping to verify if a remote peer is reachable Enter a remote IP address and click Test to ping the remote host ...

Page 54: ...nual NTP Network Time Protocol D Link Systems Inc 51 3 25 NTP Network Time Protocol y Time Zone Set the Time Zone where the gateway resides y Time Server 1 3 Set the Time Server where the gateway should sync up during start up ...

Page 55: ... s Manual NTP Network Time Protocol D Link Systems Inc 52 3 26 SNMP y Enable SNMP Agent Enable SNMP if selected y Get Set Trap Community Enter Community name to Read Write and Trap y Trap Host Enter the IP of the Trap Host ...

Page 56: ...ault Configurations and click Restore NOTE the gateway needs for you to Save Settings and Restart so that all settings will be backed up y Configuration File Backup all settings y Configuration Template File Backup the settings as a template file for editing y Upload Configuration File Upload the configuration file from somewhere to the device y Restore Default Configurations Reset the device back...

Page 57: ...DVG 3016S 3032S User s Manual Backup Restore D Link Systems Inc 54 3 28 System Log It will send all logs to the server Please contact with your provider ...

Page 58: ... only required for VoIP networks in which a provisioning system has been implemented Fill in the parameters needed by the Provision Server from your service provider NOTE The availability of the above features also depends on your VoIP network Please check with your service provider about the availability of these services ...

Page 59: ... only after Restart Remember to save all settings using Save Settings before you restart y Save Settings Save settings after completing changes The new settings will take effect after the system is restarted Please select Save Settings y Restart If it is necessary to restart the system please select Restart and click the Accept button ...

Page 60: ...or information about the following details y Upgrade Server Choose the server type given by your provider y Software Upgrade Server IP Enter the software server IP address y Software Upgrade Server Port Enter the port that the server uses TFTP is 69 and FTP is 21 y User Name Password The account information to access an FTP server y Directory The directory path of the upgrade files for TFTP or FTP...

Page 61: ...ink Systems Inc 58 3 32 Logout The gateway only allows one user at a time to log in so whenever a change is made please save the settings and restart the system or logout to avoid a situation where other users cannot log in to change settings ...

Page 62: ... Browser Configuration Mode IVR configuration provides basic query and setup functions while browser configuration provides full setup functions 4 1 IVR Interactive Voice Response The gateway provides convenient IVR functions Users only need to pick up a handset and enter the function code for query and setup without using a PC NOTE After finishing the setup make sure the new settings are saved Th...

Page 63: ...etwork IP Access Set Query 1 Static IP 2 DHCP 3 PPPoE First use function code 114 to select 1 for a Static IP connection then setup the IP address 115 105 DNS IP address Set Query 116 106 Phone Book manager IP address Set Query 117 107 Set Query whether or not to use a Public Telephone Book 0 Disable 1 Enable 199 099 Set Query whether or not this gateway acts as the Phone Book manager 0 Disable 1 ...

Page 64: ...eway s IP address followed by Example If the default gateway is 192 168 1 254 dial 192 168 1 254 Save Settings and Restart y To save settings dial 509 Save Settings The system will save the current settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check whether or not the IP address was retained If the IP address is not repeated this indic...

Page 65: ...configure your PPPoE account details Refer to the PPPoE Character Conversion Table on the next page for key mappings if you choose to use IVR setup PPPoE Password Setting y After entering IVR mode dial 122 y After hearing Enter value enter the new password followed by Example If the password is 3ttixike please enter 03 60 60 49 64 49 51 45 Save Settings and Restart To save settings dial 509 Save S...

Page 66: ...er or symbol For example to enter D Link using the codes below enter 148322495451 Numbers Input Key Upper Case Letters Input Key Lower Case Letters Input Key Symbols Input Key 0 00 A 11 a 41 71 1 01 B 12 b 42 72 2 02 C 13 c 43 73 3 03 D 14 d 44 74 4 04 E 15 e 45 75 5 05 F 16 f 46 76 6 06 G 17 g 47 77 7 07 H 18 h 48 78 8 08 I 19 i 49 79 9 09 J 20 j 50 80 K 21 k 51 81 L 22 l 52 82 M 23 m 53 83 N 24 ...

Page 67: ...t Map the gateway dials out the phone number through the assigned interface automatically 3 The phone number should have at least 2 digits not including and 5 2 Dialed Number Processing Flow To maintain maximum flexibility the number dialed will be looked up in several tables defined by the gateway If no match is found it will look up the number from the registered SIP Proxy Server The number look...

Page 68: ...ine is FXS it should ring If Extension line is FXO it should off hook It is not applied to registration with SIP Proxy The same as FXO Extension Number Off hook the FXO A Prefix is the same as FXS Representative Number FXO Extension Number Eliminate a Prefix and use remaining digits to route calls via FXO FXS Representative Number is 2252 and one of FXO Extension is 070123456 If callers dial 22520...

Page 69: ...ave an FXO port End Dial out as defined in the first match case through the gateway Dial the number defined in Digit Map table Dial D through the first available FXO port to PSTN No Yes No No No No No Yes Yes Yes Yes Yes Is D defined in Phone Book Manager Is D defined in SIP proxy server Is D defined in Phone Book table Is D defined in Extension table ...

Page 70: ...ombination of FXO Foreign eXchange Office ports DVG 3016S 16FXO DVG 3032S 32FXS SIP RFC3261 compatible Voice codecs G 711 a ulaw G 726 G 729A G 723 1 CNG Comfort Noise Generation VAD Voice Activity Detection G 165 G 168 echo cancellation Adjustable Jitter Buffer and programmable Gain Control In Band DTMF Out Of Band DTMF relay RFC2833 SIP INFO Polarity reversal generation FXS T 30 G III Real time ...

Page 71: ...eports o Port status o Registration status o Ping tests o STUN UPnP status o Hardware software information Firmware Upgrade through TFTP FTP and HTTP Configuration Backup Restore Reset button with restore factory default function Front Panel LED voice ports WAN LAN Run Power Alarm Optional Auto Provisioning Server APS for mass deployment ...

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