D-Link DPH-128MS - VoiceCenter VoIP Phone User Manual Download

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D-Link DPH-18MS User Manual

Section - Installation

Message Server

MWI Message Server

Domain Name/IP Address:

MWI Message Server

Port Number:

MWI Message Subscribe

Expire Time:

Voice Message Account:

The host name or IP address of the Message server.

The port of the Message server that is used for SIP
negotiation.

The VoIP phone is capable to send SIP Subscribe with
the Expire Time for the information about received voice
message. The Message server will inform the phone with
the information periodically within the time.

The number of the Message server that you can dial for
accessing your message box.

Click

Submit

to save and activate the changes, or

Reset

to restore the configurations.

Summary of Contents for DPH-128MS - VoiceCenter VoIP Phone

Page 1: ......

Page 2: ...versal 26 Router Bridge 31 VoIP 33 SIP Settings 33 Voice Settings 43 Call Functions 46 Do Not Disturb 46 Call Waiting 47 Anonymous Call 48 Anonymous Call Reject 48 Call Waiting Tone Notification 49 Call Forward 50 Hot Line 52 Phone Settings 53 Tone Setting 53 Ring Tone Type 54 Hold Tone Setting 54 Transfer call end of Conference 55 Pound Key Dial 56 Missed Call Display 56 Internet Radio 57 Timer S...

Page 3: ...4 Internet Radio 74 Web based Configuration 75 Logout 75 Network 76 Management 76 IP Assignment 77 Router Bridge 79 VoIP 80 SIP Setting 80 SIP Account Setting 82 Message Server 83 Advanced 84 QoS Setting 84 NAT Traversal Settings 85 Voice Setting 87 Phone 88 Phone Setting 88 Call Function 90 Speed Dial 91 Dial Plan 92 Line Key Setting 93 Music Station 94 MP3 File 95 Call Tracing Log 96 Reboot 97 R...

Page 4: ...ters with Windows XP SP2 or Windows Vista operating systems with an installed Ethernet adapter Internet Explorer Version 6 0 Mozilla 1 7 12 5 0 or Firefox 1 5 and above for configuration Product Overview Package Contents Note Using a power supply with a different voltage rating than the one included with the DPH 128MS will cause damage and void the warranty for this product ...

Page 5: ...ress book by simply saying their name Users can also transfer park and retrieve calls the same way Voicemail to e mail forwarding is another convenient feature With the Administrator program you can easily view incoming and outgoing phone calls made by using the Call History function In addition standard features such as Mute Hold Transfer Speakerphone and 3 Way Conference functions are included B...

Page 6: ...uired for Adding More Phones One touch Voice activated Dialing and Voicemail Access Voicemail to E mail Forwarding 3 way Call conferencing Speakerphone Mute Hold or Transfer calls View Call History on the LCD Display Connect a Phone and Computer Using a Single Ethernet Connection From a Network Auto Phone Discovery Feature Makes Installing Hardware Quick and Easy Power over Ethernet 3 2 grayscale ...

Page 7: ... to another line Access Call History Redial from Call History and Last Number Redial Place a call on hold or resume the held call Enable or disable the Speaker Phone mode 3 soft keys that are changeable as the conditions for call operation and configuring the phone within MENU Backspace while dialing phone number or inputting data within the phone menu and circle through the options within the pho...

Page 8: ... 1 Product Overview LAN Port Used to connect the IP Phone through Ethernet cable to your Local Area Network Rear PC Port Used to connect the IP Phone through Ethernet cable to your PC Power Receptor Receptor for the supplied power adapter ...

Page 9: ...C Numeric 0 9 1 1 7 pqrsPQRS 7 2 abcABC 8 tuvTUV 8 3 defDEF 9 wxyzWXYZ 9 4 ghiGHI 0 _ 0 5 jklJKL 6 mnoMNO In Normal and Numeric modes each time you press a key in quick succession the next character available will be displayed When you do not press a key for more then 1 second the current character will be selected and the cursor will move one key right for the next selection For example to enter ...

Page 10: ...an also connect the phone to an Ethernet switch which supports power over Ethernet for supplying power through the Ethernet cable The power adaptor is no longer required for this situation Note Only the LAN interface of DPH 128MS supports PoE and is capable to be used as the medium for supplying power from a PoE switch ...

Page 11: ...se the following steps to configure the IP Phone using Microsoft Response Point Administrator Note Microsoft Response Point Administrator only operates with Windows XP SP2 or WindowsVista Open Microsoft Response Point Administrator and select the Phone System tab if necessary In the Tasks menu under Phones click Add Phone to launch the Configure Phone Wizard Click Add Phone ...

Page 12: ...nual Section 2 Installation Select the check box confirming the IP Phone is connected and plugged in Click Next to continue Click Next Select the D Link DPH 128MS IP Phone you just connected and click Next to continue Click Next ...

Page 13: ...tification tab in the UserType box select Person from the drop down menu if it is not already selected In the Name boxes type the first and last name and optional nick names or titles of the person who will use this phone You should specify nicknames and titles if you think callers will use them when asking for this user In the Extension number box change the extension number if desired and click ...

Page 14: ...assigned the person s name to Line 1 with the extension number you specified You can assign up to 3 additional users to this phone or click Next to continue Click Next The owner and phone name have automatically been created for you Click Finish to continue Click Finish ...

Page 15: ...15 D Link DPH 128MS User Manual Section 2 Installation The IP Phone has been successfully added to the phone system Click Close to exit the configuration wizard Click Close ...

Page 16: ... menu please enter 123 for Administrator mode or leave it blank for User mode Note It is not recommended to change any of these settings as they could conflict with Response Point Please press Menu and select 02 Adm Operations System Password It allows you to modify the password which is used for logging into the phone menu and web based GUI Select 01 System 01 Password and modify the password ...

Page 17: ...S User Manual Section 2 Installation 2 Enter the original password and press Next 3 Enter the new password and press Next 4 Enter the new password again and press OK 1 Select the password to be modified and press Select ...

Page 18: ... select the language for the configuration interface of phone menu and the web based GUI Select 01 System 02 Language Note Supports English Japanese Traditional Chinese and Simplified Chinese Language Press the Left or Right key to select the language Press OK to continue ...

Page 19: ...e network time automatically by selecting 01 System 03 Date Time Time Adjustment Method 1 Select Time Adj Method and press Select 2 Select NTP Server or SIP Server by pressing the Left or Right key and then Select 3 If NTP Server is selected please enter the IP address of the server and press OK Date Time ...

Page 20: ...ation Time Zone 1 Select Time Zone and press Select 2 Select the right time zone by pressing the Left or Right key and then OK Time Format 1 Select Time Format and press Select 2 Select 24hr or 12hr am pm by pressing the Left or Right key and then OK ...

Page 21: ...rrent Setting and press Select 2 Press OK to confirm the operation Restart the phone and restore it factory default settings 1 Select Factory Default and press Select 2 Press OK to confirm the operation Restart Network It allows you to choose the type of how to obtain the network settings i e IP address and others for accessing the VoIP and other services Select 02 Network 01 IP Assignment IP Assi...

Page 22: ...atic IP and press Select 2 Enter the IP address and press Next 3 Enter the Subnet Mask and press Next 4 Enter the Default Gateway and press OK PPPoE 1 Select PPPoE and press Select 2 Enter the PPPoE ID that is provided by your ISP and press Next 3 Enter the PPPoE Password that is provided by your ISP and press OK ...

Page 23: ...u to manually enter the DNS IP addresses especially for the situation that the phone doesn t obtain IP by DHCP or PPPoE Please press Menu and select 02 Network 02 DNS 1 Enter the IP of first DNS server and press Next 2 Enter the IP of second DNS server and press OK DNS ...

Page 24: ... It allows you to enable or disable VLAN to properly work within the virtual LAN Please select 02 Network 03 VLAN 1 Enable or disable the function and press Select 2 When it is enabled enter the priority and press Next 3 Enter the VLAN ID and press OK VLAN ...

Page 25: ...e priority of SIP and RTP packets by the parameter in IP header Diffserv Please select 02 Network 04 DSCP SIP DSCP 1 Select SIP and press Select 2 Enter the value of priority and press OK Voice DSCP RTP 1 Select Voice and press Select 2 Enter the value of priority and press OK DSCP ...

Page 26: ...for traversing NAT if the phone is set behind a NAT router Please select 02 Network 05 NAT Traversal STUN 1 Select STUN Server and press Select 2 Enable or disable this function and press Select 3 If it is enabled please enter the IP or host name of the STUN server and press OK NAT Traversal ...

Page 27: ... configure the external IP and port 1 Select Manual Config and press Select 2 Enable or disable this function and press Select 3 Select External IP Add to decide the external IP and press Select 4 Select the method of how to obtain the external IP and press Select ...

Page 28: ...ted and press OK 6 Select External Port and press Select 7 Enter the external SIP port and press Next 8 Enter the external Media port and press OK If Use STUN or Use UPnP is selected at step 4 please remember to enable STUN IP of STUN server is also required or UPnP through 02 Network 05 NAT Traversal ...

Page 29: ...1 Select UPnP Setting and press Select 2 Enable or disable this function and press Select Enable this function to keep the tunnel which is allocated by NAT router alive 1 Select Keep Alive Time and press Select 2 Enable or disable this function and press Select ...

Page 30: ...30 D Link DPH 128MS User Manual Section 2 Installation 3 Enter the time period when the phone sends a lightweight UDP packet for keeping alive and press OK ...

Page 31: ...vice at the same time Please select 02 Network 06 Router Bridge It suggests that user shall configure the phone at Bridge mode for general use since the phone is not designed for the use as a network router 1 Select Router or Bridge and press Select 2 When Router is selected user can enable or disable the integrated DHCP server Please press Select to continue 3 Modify the LAN IP if it is required ...

Page 32: ...dify the starting of the available IP addresses and press Next 5 Modify the ending of the available IP addresses and press Next 6 Modify the Lease Time of the IP addresses and press Next 7 Enter the domain name for the served LAN if it is required and press OK ...

Page 33: ...e the phone to access theVoIP service and the related services such as Voice Message Call Park and DSS BLF Please select 03 VoIP 01 SIP Settings SIP Accounts 1 Select SIP Account and press Select 2 Select Default Account for making outgoing calls and press Select VoIP SIP Settings ...

Page 34: ...s Select The phone supports maximum four SIP accounts to register with one SIP proxy server simultaneously 4 Enable this account and press Next 5 Enter the Display Name for this account and press Next 6 Enter the SIP User Name which is provided by your service provider and press Next ...

Page 35: ...er the username for the authentication by SIP proxy server and press Next 8 Enter the password for the authentication by SIP proxy server and press Next 9 Select the ringer type and press OK SIP Server SIP Registrar SIP Proxy 1 Select SIP Server and press Select ...

Page 36: ... Manual Section 2 Installation 2 Enter the IP address or host name of the SIP server and press Next 3 Modify the port and press Next 4 Modify the Expire Time and press OK Outbound Proxy 1 Select Outbound Proxy and press Select ...

Page 37: ...Enter the IP address or host name of the outbound proxy and press Next 3 Modify the port and press Next 4 Enable or disable for always sending SIP messages through the outbound Proxy and press OK Park Server for Call Park 1 Select Park Server and press Select ...

Page 38: ...r the IP address or host name of the Park Server and press Next 3 Enter the account for accessing the Call Park service and press OK Presence Server 1 Select Presence Server and press Select 2 Enter the IP address or host name of the Presence Server and press OK ...

Page 39: ...ort 1 Select Others and press Select 2 Select Phone Port and press Select 3 Modify the phone port which is used for the VoIP service and press OK Others Session Timer 1 Select Session Timer and press Select 2 Modify the valid time of the established session and press OK ...

Page 40: ...rt for RTP transmission 1 Select Media Port and press Select 2 Modify the media port and press OK Enable or disable the PRACK for those provisional responses during the SIP signaling 1 Select Prack and press Select 2 Enable or disable this function and press Select ...

Page 41: ...n Refresher for the feature of Session Timer 1 Select Session Refresher and press Select 2 Select None UAC or UAS and press Select Decide the SIP Method which will be used for Session Timer 1 Select Session Timer M and press Select 2 Select Invite or Update and press Select ...

Page 42: ...ll be used for delivering the SIP messages 1 Select UDP TCP and press Select 2 Select UDP or TCP and press Select Enable or disable to allow the phone to make or receive calls without registered at SIP server 1 Select Reg with Proxy and press Select 2 Enable or disable this function and press Select ...

Page 43: ...ase select 03 VoIP 02 Voice Settings Codec Priority 1 3 the first priority of audio codec cannot be disabled 1 Select Codec Priority 1 3 and press Select 2 Select G 711µ law G 711a law or G 729a and press Select Configure the size of RTP payload for those supported audio codec 1 Select RTP Packet Length and press Select Voice Settings ...

Page 44: ...ec that you want to modify the payload size and press Select 3 Select the appropriate payload size in milliseconds and press Select Enable or disable VAD when VAD is enabled CNG will also be enabled 1 Select VAD and press Select 2 Enable or disable this function and press Select ...

Page 45: ...k DPH 128MS User Manual Section 2 Installation Select the DTMF method for generating the DTMF 1 Select DTMF Method and press Select 2 Select one from the three options Out Band In Band SIP Info and press Select ...

Page 46: ...ally reject incoming calls if you are not available to answer calls Please select 04 Call Function 01 Do Not Disturb 1 Select Do Not Disturb and press Select 2 Enable or disable this function and press Select Note When DND is enabled an icon DND will show on the top of screen Call Functions Do Not Disturb ...

Page 47: ...t allows you to enable this function to accept another incoming call when you are engaged in an active call Please select 04 Call Function 02 Call Waiting 1 Select Call Waiting and press Select 2 Enable or disable this function and press Select Call Waiting ...

Page 48: ...3 Anonymous Call 1 Select Anonymous Call and press Select 2 Enable hide Full URI or only Display Name or disable this function and press Select Anonymous Call It allows you to enable this function to automatically reject the call that the calling line identification is hidden Please select 04 Call Function 04 Anonymous Reject 1 Select Anonymous Reject and press Select Anonymous Call Reject ...

Page 49: ...e if you don t want the tone to break into the active call you are engaged in Please select 04 Call Function 05 C W Tone Notify 1 Select C W Tone Notify and press Select 2 Enable or disable this function and press Select Call Waiting Tone Notification 2 Enable or disable this function and press Select ...

Page 50: ...ignate destination with conditions Please select 04 Call Function 06 Call Forward Unconditional Call Forwarding 1 Select Call Forward and press Select 2 Select Unconditional and press Select 3 Enable or disable this function and press Select 4 Enter the number where the call will be forwarded and press OK Call Forward ...

Page 51: ...ll Forward and press Select 2 Select Fwd On Busy and press Select 3 Enable or disable this function and press Select 4 Enter the number where the call will be forwarded and press OK No Answer Forwarding 1 Select Call Forward and press Select 2 Select Fwd On No Answer and press Select ...

Page 52: ... the number where the call will be forwarded and press OK It allows you to enable this function to pick up the handset and dial a pre configured number by the phone automatically Please select 04 Call Function 07 Hot Line 1 Select HotLine and press Select 2 Enable or disable this function and press Select Hot Line ...

Page 53: ...al the number immediately or wait for few seconds and press OK It allows you to select the type of call progress tone according to the country where you are Please select 05 Phone Settings 01 Tone Settings 1 Select Tone Settings and press Select 2 Select one from the countries and press Select Phone Settings Tone Setting ...

Page 54: ... select 05 Phone Settings 02 Ringtone Type 1 Select Ringtone Type and press Select 2 Select a tone from the options and press Select Ring Tone Type It allows you to select the holding music including tone melody and MP3 for the phone is put on hold Please select 05 Phone Settings 03 Holdtone Setting 1 Select Holdtone Setting and press Select Hold Tone Setting ...

Page 55: ...o enable or disable this function to transfer call from one of the conference parties to another when you hang up a three way conference call Please select 05 Phone Settings 04 TRAN end of CONF 1 Select TRAN end of CONF and press Select 2 Enable or disable this function and press Select Transfer call end of Conference ...

Page 56: ...elect 05 Phone Settings 05 Pound Key Dial 1 Select Pound Key Dial and press Select 2 Enable or disable this function and press Select Pound Key Dial It allows you to enable or disable to show the prompt for missed calls on LCD Please select 05 Phone Settings 06 Missed Call Disp 1 Select Missed Call Disp and press Select Missed Call Display ...

Page 57: ...Enable or disable this function and press Select It allows you to enable or disable the Internet Radio Please select 05 Phone Settings 07 Internet Radio 1 Select Internet Radio and press Select 2 Enable or disable this function and press Select Internet Radio ...

Page 58: ...ers which are related to the call operation and others Please select 05 Phone Settings 07 Internet Radio NTP Recycle 1 Select Timer Setting and press Select 2 Select NTP recycle and press Select 3 Modify the timer and press OK Inter Digit 1 Select Inter Digit and press Select Timer Setting ...

Page 59: ...S User Manual Section 2 Installation 2 Modify the timer and press OK Callee Not Accept 1 Select Callee Not Accept and press Select 2 Modify the timer and press OK Incoming No Ans 1 Select Incoming No Ans and press Select ...

Page 60: ...PH 128MS User Manual Section 2 Installation 2 Modify the timer and press OK Hold Recall 1 Select Hold Recall and press Select 2 Modify the timer and press OK Auto Speaker Off 1 Select Hold Recall and press Select ...

Page 61: ...on It allows you to configure or modify the 10 entries of Speed Dialing number Please select 06 Prog Keys 01 Speed Dial 1 Select Speed Dial and press Select 2 Select one entry and press Select Programmable Keys Speed Dial 2 Modify the timer and press OK ...

Page 62: ... Line One Touch Dial Park and Extension Please select 06 Prog Keys 02 Dial Plan 1 Select Dial Plan and press Select 2 Select New to add a dial plan and press Select 3 Select Edit to enter or modify the number or Delete to delete it Press Select to continue 4 If Edit is selected enter or modify the number and press OK Dial Plan ...

Page 63: ...MS User Manual Section 2 Installation 3 If New is selected enter the prefix number and press Next 4 Enter enter the Min Digits and press Next 5 Enter enter the Max Digits and press Next 6 To save your Dial Plan press OK ...

Page 64: ...Select Line Key Settings and press Select 2 Select one key to be modified and press Select 3 Select one function to the key and press Select 4 Enter the number if the type is Park One Touch Dial or Extension and press OK Note When the type of line key is not configured as Line the telephone number which is corresponding to the key shall not be blank Otherwise the modification will not be available...

Page 65: ...o connect to a Message server for accessing the Voice Message Please select 07 Message Center 01 Message Server 1 Select Message Server and press Select 2 Enter the IP address or host name of the server and press Next 3 Modify the port of the server and press Next Message Center Message Center ...

Page 66: ...Expire Time and press Next 5 Enter the account for accessing the voice message and press OK It allows you to dial to the Message server for accessing the voice message Please select 07 Message Center 03 Voice Message 1 Select Voice Message and press Select Voice Message ...

Page 67: ... 2 Installation It shows you the information about network interface and the firmware version Please select 08 Information and press UP or DOWN to continue to the previous or next page 1 IP address 2 Subnet Mask 3 Default Gateway Information ...

Page 68: ...68 D Link DPH 128MS User Manual Section 2 Installation 4 MAC address of the WAN interface 5 MAC address of the LAN interface 6 Model Name and Firmware Version ...

Page 69: ...e dialing 1866 Press OK or wait until the timer expires to dial Speed Dialing Lift the handset or press the Speaker button Dial Speed Dial number with the prefix code For Example dialing and speed dial number 08 Answering a Phone Call Note The Cancel key can be used to reject a call When the phone rings Lift the handset or press the Speaker button to begin conversation ...

Page 70: ...n Line Calls While having a conversation and other calls are held or waiting for picking up Press Left or Right to look up the status of other on line calls Mute Mute Call Note While mute is activated sound from the other end can be heard from the earpiece or speaker but your sound can t be heard by the other end While having a conversation Press Mute Press Mute key again to resume conversation ...

Page 71: ...ume the ring tone Call Transfer While having a conversation Press Transfer to put the person on the other line on hold Dial the IP address or the entension number where you would like the call to be transferred Press Transfer to transfer the call On Hold Note To transfer a call while on hold press the TRANSFER key Dial the extension phone number and press the TRANSFER key again to transfer the cal...

Page 72: ...n B and wait until Person B picks up the phone or choose one of the calls except the call with Person A which are placed on hold and press the line key Press the soft key Conf to begin 3 way conference Volume Adjustment Handset Volume Pick up the handset and press UP or DOWN to adjust the handset volume 0 16 Speaker or Headset Volume Press the Speaker key and then the UP or DOWN keys to adjust the...

Page 73: ... press Mute Func once and then press the Numeric key This allows you to select the language for the user interface of the phone MENU and the web based GUI Function 1 Language This allows you to change the time format between 24hr and 12hr am pm Function 2 Time Format This allows you to quickly review the current settings of the network interfaces Function 3 Information It allows you to quickly ena...

Page 74: ... Play again to resume the playing of music Create New Station 1 Select one empty item and press Select 2 Select Edit and press Select 3 Enter the Station Name and press Next 4 Enter the Station URL and press OK Edit the Select Station 1 Select one station and press Select 2 Select Edit and press Select 3 Modify the Station Name and press Next 4 Modify the Station URL and press OK Delete the Select...

Page 75: ... e 192 168 0 10 9999 Enter User Name and Password to login to the Phone if it is required Click Login Login as User Name Password Privilege Administrator admin 123 It allows you to review and modify all the settings Note Only one user is allowed to logon the phone at the same time Anyone who intends to logon the web based GUI will be rejected A warning message xxx xxx xxx xxx IP used will also be ...

Page 76: ...e time information from SIP Server or NTP Server The IP address of the existing NTP Server which is allocated by your ISP or the network administrator You can also enter a preferred one to instead of it Select the Time Zone for the location where the phone is installed Language of the configuration interface that will be applied to the web based GUI and the phone MENU Network Management TheVoIP ph...

Page 77: ...ation The IP address of the current DNS server that is allocated by DHCP server You can also enter the preferred DNS server manually to instead of the existing one PPPoE Select PPPoE to obtain an IP address and the interrelated settings from your ISP for communication The ID that is used for the authentication when the phone establishes the network connection The password that is used for the auth...

Page 78: ... IP settings manually Enter the IP address that is offered by your ISP Enter the IP address of the default gateway that is offered by your ISP Enter the subnet mask that is offered by your ISP Enter the IP address of the DNS server that is offered by your ISP Click Submit to save and activate the changes or Reset to restore the configurations Static IP ...

Page 79: ...u should connect only one device to the LAN port since the VoIP phone is not designed for the purpose of constructing a local area network like a SOHO or an enterprise network router does NAT Mode DHCP Server LAN IP IP Subnet Mask IP Pool Starting Ending Address Lease Time Domain Name Set the VoIP phone at Router or Bridge mode Enable or disable the integrated DHCP Server Allocate an IP address to...

Page 80: ...d Proxy Domain Name IP Address Outbound Proxy Port Number Send Message via Outbound Proxy The port of the VoIP phone that is used for SIP signaling The host name or IP address of the Registrar server The port of the Registrar server that is used for SIP signaling The relationship which is established by SIP registration with the Registrar server will be terminated if the time is elapsed The host n...

Page 81: ... Timer Method which is used for handshaking can be INVITE or UPDATE that are two kinds of SIP Method The Session Refresher must initiate the handshaking within the designate time depending on the policy in SIP standard The port used for voice packets i e RTP packets transmission Enable or disable the function of PRACK which is used for responding to the provisional responses such as 100 Trying and...

Page 82: ...rred name or the one assigned by your service provider Enter the SIP user name or number that is provided by your service provider The ID that is used to authenticate the VoIP phone when it registers to the SIP Registrar or makes calls through the SIP Proxy server The password that is used to authenticate the VoIP phone when it registers to the SIP Registrar or makes calls through the SIP Proxy se...

Page 83: ...erver The port of the Message server that is used for SIP negotiation The VoIP phone is capable to send SIP Subscribe with the Expire Time for the information about received voice message The Message server will inform the phone with the information periodically within the time The number of the Message server that you can dial for accessing your message box Click Submit to save and activate the c...

Page 84: ... field in IP header to modify the priority of SIP packets 63 means the SIP packets will be delivered and forwarded in the highest priority Enable or disable the VLAN function When the VoIP phone is set at Router mode see 9 4 6 Router Bridge all the network packets including the ones received from the LAN port will be appended with VLAN Tag before they are delivered through the WAN port however whe...

Page 85: ...ternal SIP Port External Media Port VLAN ID It is a non standard method that can help you to configure the phone with the following items to traverse NAT properly Select one from the three options to obtain the external IP address Manual Set If the NAT router is allocated with a fixed IP address we suggest that you can select this option and enter the unchangeable IP address in the blank Use STUN ...

Page 86: ...ep Alive Packet Keep Alive Time Enable or disable the function to send the lightweight packets for keeping the tunnel that is established by NAT router for SIP signaling The time period that the VoIP phone sends out the lightweight packets for keeping the tunnel alive Click Submit to save and activate the changes or Reset to restore the configurations ...

Page 87: ...ad if a shorter packet length is selected however it may reduce the voice quality if a longer length is selected Enable or disable the VAD short for Voice Activity Detection function for silence suppression When VAD is ON the CNG Comfort Noise Generation function will also be activated The VoIP phone supports three kinds of method to generate DTMF tones such as Out Band i e RFC 2833 In Band and SI...

Page 88: ...ports three types with nine options for Ringer that are four tones four melodies and one MP3 music Select a preferred type for Hold music Enable the function to transfer call from one of the conference parties to another when you hang up a three way conference call Note You must be the initiator of the three way call through the VoIP phone Pound Key Dial Missed Call Display Internet Radio Enable o...

Page 89: ...ll send out the dialed number If the time is elapsed and the call which is originated by the VoIP phone is not picked up it will cancel the call by itself If the time is elapsed and the incoming call is not picked up the VoIP phone will reject the call automatically If the time is elapsed the VoIP phone will remind you that a call is on hold If the time is elapsed the VoIP phone will turn off the ...

Page 90: ...Anonymous if the Full URI is selected it will hide all the personal information Enable or disable this function to automatically reject the incoming calls without call identification Select one rule from the options for call forwarding and enter the number where the call will be forwarded No Answer It forwards calls if the call is not picked up when the time elapsed Incoming No Answer Timer Busy I...

Page 91: ...n 2 Installation Speed Dial Number 00 09 Please enter the phone number or SIP URI in the fields provided The phone supports 10 phone numbers for Speed Dial Click Submit to save and activate the changes or Reset to restore the configurations ...

Page 92: ...des area codes and all combinations of digits dialed Internal Local numbers Long distance Extension numbers of three digits in length A seven or ten digit number which may be preceded by an 8 or 9 if required to access an outside line An eleven digit number that consists of a 1 then a three digit area code then a seven digit number preceded by an 8 or 9 if required to access an outside line ...

Page 93: ...t the key at Park and enter the number of the parking area into the blank following Park Number It allows you to call someone quickly by pressing the key once instead of dialing the phone number Please set the key at One Touch Dial and enter the phone number or SIP URI into the blank following Phone Number To set the key at Extension means that it is capable to call an extension pick up calls for ...

Page 94: ...to memorize name of the station The URL of the music station that you can find through Internet Enter a station name and the URL then click New to add the new station into Music Station Modify the select station and click Modify to save the change Select one from the stations and click Delete to erase it Delete all of the stations ...

Page 95: ...d the MP3 file The size of each MP3 file shall not be larger than 50 Kbytes Click Browse and direct the phone to the right folder of your PC to upload the MP3 file Click Upload File to upload the select MP3 file Note If there is not an MP3 file for Hold Music or Ringer it shows the message There is no MP3 Ring Hold file uploaded in red If the MP3 file has successfully uploaded to a phone it shows ...

Page 96: ...96 D Link DPH 128MS User Manual Section 2 Installation Call Tracing Log Call Tracing Log of the IP phone for system debug ...

Page 97: ...97 D Link DPH 128MS User Manual Section 2 Installation Restart System Click Restart to restart the phone immediately Reboot ...

Page 98: ...98 D Link DPH 128MS User Manual Section 2 Installation Restore Factory Settings Click Restore to restore the phone settings to factory default ...

Page 99: ... use a web browser and access the configuration menu Make sure that the Registrar Server Domain Name IP Address is correct Check the register status under SIP Account Settings in the configuration menu from web browser If your status is unregistered it means you do not have a SIP account Contact your SIP service provider to get an account I accidentally set DSL to enable and now the phone does not...

Page 100: ...t Run In the run box type cmd and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some firewall software programs may block a DHCP request on newly installed adapters If you are connecting to a wireless...

Page 101: ... Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network ...

Page 102: ...st Number Redial Auto Answer Call Park Retrieve Call Pickup Voice Codec G 711a u 64 kbps G 729A B 8 kbps Phone Functions Multi user 4 SIP Accounts Speakerphone Communication Pre dial Before Sending Handset Speakerphone Volume Adjustment Speed dial 10 records Phonebook 200 records Call History Incoming Outgoing Missed calls Security HTTP 1 1 Basic Digest Authentication for Web Setup MD5 for SIP Aut...

Page 103: ...aging Weight 3 48 lbs Warranty 1 Year Limited 1 Year Limited Warranty available only in the USA and Canada 2007 2008 D Link Corporation D Link Systems Inc All rights reserved D Link the D Link logo and the VoiceCenter logo are trademarks or registered trademarks of D Link Corporation or its subsidiaries in the United States and or other countries Microsoft Response Point is either a registered tra...

Page 104: ...DPH 128MS Hardware Revision located on the label on the bottom of the phone e g rev A1 Serial Number s n number located on the label on the bottom of the phone Please check the D Link support site below for the latest product information including FAQ s known issues and other product related updates For customers within the United States Phone Support 888 404 6262 Internet Support http support dli...

Page 105: ...der this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option...

Page 106: ...nsee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied ...

Page 107: ...d return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered The Limited Warranty provided herein by D Link does not cover Products that in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse fa...

Page 108: ...EMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY ...

Page 109: ...n experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interfer...

Page 110: ...k DPH 128MS User Manual Appendix E Registration Version 1 0 March 4 2009 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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