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RMA number is issued, the defective product must be packaged securely in
the original or other suitable shipping package to ensure that it will not be
damaged in transit, and the RMA number must be prominently marked on
the outside of the package. The packaged product shall be insured and
shipped to D-Link, 53 Discovery Drive, Irvine CA 92618, with all shipping
costs prepaid. D-Link may reject or return any product that is not packaged
and shipped in strict compliance with the foregoing requirements, or for
which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return
shipping charges for any product that is not packaged and shipped in
accordance with the foregoing requirements, or that is determined by
D-Link not to be defective or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover:
Products that have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of
reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been
altered, tampered with, defaced or removed;
Initial installation, installation and removal of the product for repair, and
shipping costs;
Operational adjustments covered in the operating manual for the product,
and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power
surge, and cosmetic damage; and
Any hardware, software, firmware or other products or services provided