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D-Link DI-704GU User Manual

Table of Contents

Troubleshooting .........................................................73

Networking Basics ....................................................80

Check Your IP Address ..........................................80
Statically Assign an IP Address .............................81

Technical Specifications ...........................................82

Contacting Technical Support ..................................83

Notices ........................................................................84

Summary of Contents for DI-704GU

Page 1: ......

Page 2: ... PPPoE 17 PPTP 18 L2TP 19 Big Pond 20 Printer Wizard 23 WAN 28 Dynamic IP Address 28 Static IP Address 30 PPPoE 32 PPTP 34 L2TP 36 Big Pond 38 LAN 40 DHCP 42 Advanced 44 Virtual Server 44 Applications 45 Port Forwarding 46 StreamEngine 47 Filters 49 Parental Control 52 Firewall 53 DMZ 54 Schedules 56 Tools 57 Administration 57 Time 58 System 60 DDNS 61 Miscellaneous 62 Print Server 64 Status 65 De...

Page 3: ...DI 704GU User Manual Table of Contents Troubleshooting 73 Networking Basics 80 Check Your IP Address 80 Statically Assign an IP Address 81 Technical Specifications 82 Contacting Technical Support 83 Notices 84 ...

Page 4: ...included with your product will cause damage and void the warranty for this product If any of the above items are missing please contact your reseller System Requirements Ethernet based Cable or DSL Modem Computers with Windows Macintosh or Linux based operating systems with an installed Ethernet adapter Internet Explorer 6 x and above or Netscape Navigator 7 0 and above Package Contents ...

Page 5: ...ct and prioritize bandwidth sensitive packets so that they can be sent over the Internet as soon as a request is made which results in faster processing of real time based packets less latency greater reliability and a better user experience A built in USB 2 0 port provides print server functionality Connect a USB printer to the router to share it among the network s users Using the Router s built...

Page 6: ... to inappropriate content Domain name URL and keyword access control Connects multiple computers to a Broadband Cable or DSL modem to share an Internet connection Advanced Firewall features supports NAT with VPN pass through providing added security MAC Filtering URL Filtering and Scheduling DHCP server enables all networked computers to automatically receive IP addresses Web based interface for M...

Page 7: ... LED A solid light indicates a proper connection to the power supply Status LED A blinking light indicates that the DI 704GU is functioning properly Local Network LEDs Asolidlightoneachportindicatesaconnection to an Ethernet enabled device These LEDs blink during data transmission WAN LED A solid light indicates a connection on the WAN port This LED blinks during data transmission ...

Page 8: ...ction of an Ethernet cable to your Cable or DSL modem USB Port Connection for a USB printer Power Receptor Reset Button Pressing this button restores the Router to its original factory default settings LAN Ports These are the connections for Ethernet cables to Ethernet enabled computers ...

Page 9: ... power adapter 3 Cable DSL modem Power On DI 704GU Power On Insert the other end of the Ethernet cable to the WAN PORT on the back panel of the DI 704GU The WAN LED light will illuminate to indicate proper connection If the WAN LED is not illuminated please go back to step B1 and repeat the instructions C Insert an Ethernet cable to LAN port 1 on the back panel of the DI 704GU and an available Eth...

Page 10: ...4GU User Manual Section 1 Product Overview The DI 704GU Gigabit QoS Router is designed to allow Ethernet capable computers and VoIP phones to share an Internet connection through a Cable or DSL modem Network Overview ...

Page 11: ... explain how to configure your new D Link Gigabit QoS Router using the D Link Setup Wizard Click Login OpenyourWebbrowserandtype http 192 168 0 1 into the URL address box Then press the Enter or Return key Select Admin from the User Name drop down menu and leave the password field blank ...

Page 12: ...on is done by a Printer Wizard program The Printer Wizard provides the necessary printer setup link between your PC and the router via the browser The browser downloads the Printer Wizard program to your PC You should already have a WAN connection so that the browser can access the latest version of the program however the browser can always download some version of the program from the router its...

Page 13: ...ink DI 704GU User Manual Section 2 Configuration You have the option to establish a password for the User Name Admin Choose your time zone from the drop down list Click Next Click Next Click Next Setup Wizard ...

Page 14: ...or Static IP Address page 15 PPPoE page 16 PPTP page 17 L2TP page 18 Big Pond page 19 If you selected Dynamic IP Address used mainly for Cable Internet services this screen will appear Click Next Click Next Dynamic IP Address Click the Clone MAC Address button to automatically copy the MAC address of the network adapter in your computer You can also manually type in the MAC address After you click...

Page 15: ...quires a Static IP Address select the corresponding radio button Enter the IP address that was originally provided to you by your ISP You will need to complete all of the required fields Click Next Click Next Static IP Address After you click Next please turn to page 20 ...

Page 16: ...dio button If you have a Dynamic IP connection enter the Server IP PPPoE Account and Password provided to you by your ISP If you have a Static IP connection enter the IP Address Subnet Mask Gateway IP Address Server IP PPTP Account and Password provided to you by your ISP Click Next Click Next PPPoE After you click Next please turn to page 20 ...

Page 17: ...elect the corresponding radio button If you have a Dynamic IP connection enter the Server IP PPTP Account and Password provided to you by your ISP If you have a Static IP connection enter the IP Address Subnet Mask Gateway IP Address Server IP PPTP Account and Password provided to you by your ISP After you click Next please turn to page 20 ...

Page 18: ...orresponding radio button If you have a Dynamic IP connection enter the L2TP Server IP Address User Name and Password provided to you by your ISP If you have a Static IP connection enter the L2TP IP Address Subnet Mask Gateway IP Address L2TP Server IP User Name and Password provided to you by your ISP After you click Next please turn to page 20 ...

Page 19: ...guration Click Next Click Next Big Pond Select this option if you connect to the internet through Telstra BigPond Cable Broadband in Australia Enter the User Name and Password provided to you by your ISP After you click Next please turn to page 20 ...

Page 20: ...20 D Link DI 704GU User Manual Section 2 Configuration Click Restart Once you have completed the settings for your particular configuration it is necessary to reboot the DI 704GU ...

Page 21: ... Configuration Before selecting to run the Printer Wizard make sure your printer is connected to the USB port on the router The wizard will identify the make and model of your printer as well as its status Printer Wizard Click Next Click Next ...

Page 22: ...Link DI 704GU User Manual Section 2 Configuration Click Run Click Next Click Next to run the Printer Setup application This application can only run when accessed from the router Do not click Save Click Run ...

Page 23: ...s completed installing your printer you will be prompted to print a test page to verify its functionality Click OK Click OK Click Finish You may need to supply the drivers for your printer if they are not built into Windows Click Browse to locate the driver and then click OK ...

Page 24: ... your router is eligible to receive an IP address This option is normally turned off and should remain off as long as the WAN side DHCP server correctly provides an IP address to the router However if the router cannot obtain an IP address from the DHCP server the DHCP server may be one that works better with unicast responses In this case turn the unicasting option on and observe whether the rout...

Page 25: ...is information if it is required otherwise leave this box set to 0 0 0 0 When the the router detects that the WAN cable has been disconnected it waits for the Link Drop Delay given in seconds before treating the WAN connection as broken This delay allows you to temporarily remove the WAN cable without dropping the logical connection to the ISP It also allows for temporary electrical glitches in th...

Page 26: ...ss of the router must be the same as the MAC address that is registered with your ISP account Each networking device has its own unique MAC address defined by the hardware manufacturer Some ISP s record the MAC address of the network adapter in the computer or router used to initially connect to their service The ISP will then only grant Internet access to requests from a computer or router with t...

Page 27: ...temporary electrical glitches in the physical connection Values can range from 0 to 65535 seconds A value of zero causes immediate disconnection when the cable is pulled or when a glitch occurs Having to increase Link Drop Delay because you are experiencing WAN disconnections for long periods would suggest a fault with the cable or with the modem if any to which it is connected If this box is left...

Page 28: ...r computers is removed or disabled If your ISP has assigned a fixed IP address select Static IP and enter the fixed IP address in the IP address field If the ISP s servers assign these values upon establishing a connection select Dynamic IP When required this value is provided by the ISP This value is provided as part of the agreement between you and the ISP This value is provided as part of the a...

Page 29: ...the connection is dropped A value of zero means the connection will not be dropped due to idle time When the the router detects that the WAN cable has been disconnected it waits for the Link Drop Delay given in seconds before treating the WAN connection as broken This delay allows you to temporarily remove the WAN cable without dropping the logical connection to the ISP It also allows for temporar...

Page 30: ...ddress may be the same as the gateway If your ISP has assigned a fixed IP address select Static IP and enter the fixed IP address in the following field For PPTP the subnet mask and the default gateway IP address must also be entered If the ISP s servers assign these values upon establishing a connection select Dynamic IP When required this value is provided by the ISP When required this value is ...

Page 31: ...ection when the cable is pulled or when a glitch occurs Having to increase Link Drop Delay because you are experiencing WAN disconnections for long periods would suggest a fault with the cable or with the modem if any to which it is connected If this box is left blank the router selects the usual MTU settings for the type of WAN interface in use The Maximum Transmission Unit MTU is a parameter tha...

Page 32: ... gateway If your ISP has assigned a fixed IP address select Static IP and enter the fixed IP address in the following field For L2TP the subnet mask and the default gateway IP address must also be entered If the ISP s servers assign these values upon establishing a connection select Dynamic IP When required this value is provided by the ISP When required this value is provided by the ISP When requ...

Page 33: ...ection when the cable is pulled or when a glitch occurs Having to increase Link Drop Delay because you are experiencing WAN disconnections for long periods would suggest a fault with the cable or with the modem if any to which it is connected If this box is left blank the router selects the usual MTU settings for the type of WAN interface in use The Maximum Transmission Unit MTU is a parameter tha...

Page 34: ...ss is optional but some ISPs may require it in which case the MAC address of the router must equal the MAC address that is registered with your ISP account Each networking device has its own unique MAC address defined by the hardware manufacturer Some ISP s record the MAC address of the network adapter in the computer or router used to initially connect to their service The ISP will then only gran...

Page 35: ... leave this box set to 0 0 0 0 The IP address of a Domain Name Server Your ISP will provide this information if it is required otherwise leave this box set to 0 0 0 0 When the the router detects that the WAN cable has been disconnected it waits for the Link Drop Delay given in seconds before treating the WAN connection as broken This delay allows you to temporarily remove the WAN cable without dro...

Page 36: ... chris mynetwork net Note however if the router s WAN settings specify Dynamic IP Address and the ISP s DHCP server assigns a domain name to the router that domain name will override any name you enter here Enable RIP if required by the ISP if the LAN has multiple routers or if the LAN has auto IP devices This router supports both version 2 and version 1 of the RIP specification V1 Use if none of ...

Page 37: ...IP password enter the password here Re enter the password IGMP must be enabled if any applications on the LAN participate in a multicast group If you have a multimedia LAN application that is not receiving content as expected try enabling IGMP When DNS Relay is enabled the router plays the role of a DNS server DNS requests sent to the router are forwarded to the ISP s DNS server This provides a co...

Page 38: ...hen assigning addresses to computers and devices on your Local Area Network Any addresses that are outside of this range are not managed by the DHCP Server these could therefore be used for manually configured devices or devices that cannot use DHCP to obtain network address details automatically The amount of time that a computer may have an IP address before it is required to renew the lease The...

Page 39: ...ou want to reserve To input the MAC address of your computer enter it in manually or connect to the router s Web Management interface from the computer and click the Clone Your PC button A MAC address is usually located on a sticker on the bottom of a network device The MAC address is comprised of twelve digits Each pair of hexadecimal digits are usually separated by dashes or colons such as 00 0D...

Page 40: ...le 192 168 0 50 Select the protocol used by the service The port that will be used on your internal network The port that will be accessed from the Internet Select a firewall rule that controls access as needed for this virtual server If you do not see the firewall rule you need in the list of firewall rules go to the Advanced Firewall page and create a new firewall rule Select a schedule for when...

Page 41: ...een saved Enter the outgoing port or range of ports used by your application for example 6500 6700 Select the outbound protocol used by your application Options are TCP UDP or Both Enter the port or range of ports that you want to open up to Internet traffic for example 6000 6200 Select the protocol used by the Internet traffic coming back into the router through the opened port range Options are ...

Page 42: ... 0 50 Enter the TCP ports to open for example 6159 6180 99 Enter the UDP ports to open for example 6159 6180 99 Select a firewall rule that controls access as needed for this port forwarding rule If you do not see the firewall rule you need in the list of firewall rules go to the Advanced Firewall page and create a new firewall rule Select a schedule for the times when this rule is in effect If yo...

Page 43: ...clude all of the network protocol overheads associated with your ISP s network Typically this figure will be between 87 and 91 of the stated uplink speed for xDSL connections and around 5 kbps lower for cable network connections If Automatic Uplink Speed is disabled this options allows you to set the uplink speed manually Uplink speed is the speed at which data can be transferred from the router t...

Page 44: ...ut for which you configure either Static or DHCP in the WAN settings setting this option to xDSL or Other Frame Relay Network ensures that the router will recognize that it needs to shape traffic slightly differently in order to give the best performance Choosing xDSL or Other Frame Relay Network causes the measured uplink speed to be reported slightly lower than before on such connections but giv...

Page 45: ... ports that will be denied access to the Internet Enter both starting and ending port numbers To specify a single port enter the port number in both the starting and ending boxes The type of packets that will be blocked from reaching the Internet You can block UDP packets TCP packets or both Select a schedule for the times when you want the filter to apply If you do not see the schedule you need i...

Page 46: ...te Misconfiguration of this feature can prevent any machine from accessing the network In such a situation you can regain access by activating the factory defaults button on the router itself Select this option if you want all computers to have network access except those computers in the list Disabled MAC Filters Only allow computers with MAC address listed below to access the network Only deny c...

Page 47: ...u can type the MAC address manually in this box or retrieve a MAC address automatically by using the DHCP Client control below All currently connected LAN devices under DHCP will be listed here by their current IP address Select the computer whose access you want to control from the DHCP Client list Then click the Clone button to capture its MAC address in the MAC Address box above This section sh...

Page 48: ...o hide it Enter the domain name of a web site to which you want to allow access for example google com Do not enter the http preceding the URL Enter the most inclusive domain for example enter dlink com and access will be permitted to both www dlink com and support dlink com Note Many web sites construct pages with images and content from other web sites Access will be forbidden if you do not enab...

Page 49: ... have been saved The rule can either Allow or Deny messages Define the range of Internet addresses this rule applies to The section lists all defined Firewall Rules A Firewall Rule can be changed by clicking the Edit icon or deleted by clicking the Delete icon When you click the Edit icon the item is highlighted and the Firewall Rules section is activated for editing Name Clear Action Source IP Ra...

Page 50: ...ction Specify the IP address of the computer on the LAN that you want to have unrestricted Internet communication If this computer obtains its address Automatically using DHCP then you may want to make a DHCP reservation on the Home DHCP page so that the IP address of the DMZ machine does not change Enabled Disabled IP Address ...

Page 51: ...elect this option if you want this schedule in effect all day for the selected day s If you don t use the All Day option then enter the time here The start time is entered in two fields The first box is for the hour and the second box is for the minute E mail events are normally triggered only by the start time The end time is entered in the same format as the start time The hour in the first box ...

Page 52: ...ows you to manage the router only from computers on your LAN The port that you will use to access the management interface from the Internet For example if you choose port 1080 here then to access the router from the Internet you would use a URL such as http my domain com 1080 Select a firewall rule that controls access as needed for this admin port If you do not see the firewall rule you need in ...

Page 53: ...y by sending a query to the configured Network Time Server Here you can select how often you want the router to update its time from the Network Time Server To avoid overloading Network Time Servers do not specify an interval smaller than necessary to maintain accurate time If you do not have the NTP Server option in effect you can either manually set the time for your router here or you can click...

Page 54: ...ocation The router will automatically update the hour on the start and end dates specified below Select the starting and ending weeks for the change to and from daylight saving time For example suppose for the start you select Month Oct and Week 3rd This is the same as saying Daylight saving starts on the third Sunday of October Time Zone Daylight Saving Start End ...

Page 55: ...e Browse control to find a previously saved file of configuration settings Then click the Load button to transfer those settings to the router This option will restore all configuration settings back to the settings that were in effect at the time the router was shipped from the factory Any settings that have not been saved will be lost including any rules that you have created If you want to save...

Page 56: ...rovided by your service provider If the Dynamic DNS provider supplies only a key enter that key in all three fields Note If a dynamic DNS update fails for any reason if for example incorrect parameters are entered the router automatically disables the Dynamic DNS feature and records the failure in the log Note After configuring the router for Dynamic DNS you can open a browser and navigate to the ...

Page 57: ... not get in the way of the communication Enabling a VPN ALG also allows incoming VPN connections refer to Virtual Services to a LAN side VPN server Note L2TP VPN connections typically use IPSec to secure the connection To achieve multiple VPN pass through in this case the IPSec ALG must be enabled If you enable this option you are causing the router not to respond to ping commands to the public WA...

Page 58: ...atibility among networking equipment software and peripherals This router has optional UPnP capability and can work with other UPnP devices and software If you do need to use UPnP functionality you can enable it here Normally this is set to 10 100Mbps Auto If you have trouble connecting to the WAN try the other settings UPNP WAN select to 10 100Mbps ...

Page 59: ... number This option must be enabled for the Print Wizard to function Causes the router to support the LPD LPR protocol Printers are identified by a symbolic queue name This option is disabled by default enable it if required by the devices on the LAN This method of printing is generally preferred for Unix or Macintosh starting with Mac OS 8 1 Raw TCP Port Printing LPD LPR Printing Print Server ...

Page 60: ...nection This area of the screen continually updates to show all DHCP enabled computers and devices connected to the LAN side of your router The detection range is limited to the address range as configured in DHCP Server Computers that have an address outside of this range will not show If the DHCP Client i e a computer configured to Automatically obtain DHCP Connection PPPoE PPTP L2TP Connection ...

Page 61: ...ed this area of the screen show all multicast groups of which any LAN devices are members The routing section displays all of the routing details configured for your router A value of 0 0 0 0 for a gateway means there is no next hop and the IP address is directly connected to the router on the interface specified LAN or WAN A value of 0 0 0 0 in both the destination IP and netmask means that this ...

Page 62: ...be sent by e mail according to a schedule If you selected the On Schedule option select one of the defined schedule rules If you do not see the schedule you need in the list of schedules go to the Advanced Schedules screen and create a new schedule Note that e mail is sent at the start time defined for a schedule the scheduled end time is not used for e mail Clicking this button refreshes the log ...

Page 63: ... number of packets sent from the router Receive Transmit The Statistics page displays all of the LAN and WAN packet transmit and receive statistics Clicking the Refresh button updates the display by retrieving the latest packet tallies from the router Clicking the Reset button restarts the packet tallies from zero ...

Page 64: ...e application The preference given to outbound packets of this conversation Smaller numbers represent higher priority When SPI Stateful Packet Inspection is enabled this is the state for sessions that use the TCP protocol The direction of initiation of the conversation Egress Initiated from LAN to WAN Ingress Initiated from WAN to LAN The number of seconds of idle time until the router considers t...

Page 65: ...port status to the router therefore such a printer always shows a status of Offline Shows the IP Address and TCP Port values that you need to enter when you configure your computer to use the printer in TCP Raw mode Shows the IP Address and Queue Name values that you need to enter when you configure your computer to use the printer in LPR LPD mode Printer Status Raw TCP Port Printing LPD LPR Print...

Page 66: ...66 D Link DI 704GU User Manual Section 2 Configuration Help ...

Page 67: ...he DI 704GU to maintain all settings at their last saved value Any unsaved changes will be lost and prior values restored Power loss during a firmware upgrade that is when the firmware is actually being changed will cause a loss of the entire management system and the router will need to be returned for service 3 Resetting the DI 704GU to Factory Default Settings After you have tried other methods...

Page 68: ...ter automatically To verify your IP address please follow the steps below Click on Start Run In the run box type cmd and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some firewall software programs m...

Page 69: ...Properties Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on th...

Page 70: ...rer v6 or later Netscape Navigator v7 or later Other Java enabled browsers DHCP Server and Client Security Firewall Features Stateful Packet Inspection SPI MAC Filtering URL Filtering Scheduling NAT Network Address Translation with VPN Passthrough Operating Temperature 0o C to 55o C 32o F to 131o F Humidity 95 maximum non condensing Safety and Emissions FCC Class B CE Operating System Microsoft Wi...

Page 71: ...t http support dlink com email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephone 800 361 5265 24 hours a day seven days a week in English see website for details D Link Technical Support over the Internet http support dlink ca email support dlink ca Tech Support for customers within the U K Ireland D Link UK Ireland Technical Support over the Te...

Page 72: ...ay be required to take adequate measures FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and ...

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