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DFE-650 Series Fast Ethernet PC Card User's Guide

32

Troubleshooting

the Quick Install run.  And the Quick Install run has indeed
produced a halt (system hangup).

If you have not been through all of those steps, then you should not
be reading this.  You should be in the  Software Installation section
of Chapter 2.  And you should be staying on track with your Quick
Install run.  Continue reading here only if your Quick Install run is
actually obstructed by a system halt (so that you can only restore
your control of the notebook PC by a restart).  And only if after
your restart (which provides assurance of a "clean" DOS
environment) you have tried Quick Install once more (and
experienced the system halt once more).  Only then should you
conclude that you must "unload the conflicting network driver."

Stay Cool

The first thing you need to know is that "unload the conflicting
network driver" is easier said than done. . . .  This Troubleshooting
section will provide some guidance, and if you don't have a great
deal of experience in such matters, this guidance will be helpful.
But if you have easy access to a network administrator (or other
resident expert), now might be a good time to go for help.  If it is
your choice to have a go at it alone, then don't be hurried or
worried.  Just pour yourself a cup of coffee, relax, and read on.  If
this Troubleshooting section is not sufficient guidance, and you do
not have ready access to an expert, then help may be available from
the dealer who has supplied your DFE-650, and you can also get
help by calling D-Link Technical Support at the D-Link office
nearest to you (see the list of office locations at the end of this
User's Guide).

"Unload" Really Means "Avoid Loading at Startup"

It is true that driver programs and related software modules, such as
those supplied on your D-Link DFE-650 Series Fast Ethernet PC
Card Driver diskette, are often written so that the addition of a "/u"
switch or "-u" option to the command line for loading the driver

Summary of Contents for DFE-650 Series

Page 1: ...Fast Ethernet PC Card DFE 650 Series User s Guide Rev 01 August 1997 6DFE650 01 Printed in Taiwan RECYCLABLE ...

Page 2: ... with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the followi...

Page 3: ...t or part 2 deliver to Customer an equivalent product or part to replace the defective item All products that are replaced will become the property of D Link Replacement products may be new or reconditioned Any replaced or repaired product or part has a ninety 90 day warranty or the remainder of the initial warranty period whichever is longer D Link shall not be responsible for any software firmwa...

Page 4: ... D Link warrants the magnetic media containing software against failure during the warranty period No updates are provided D Link s sole obligation hereunder shall be to replace any defective software products with products which substantially conform to D Link s applicable published specifications Customer assumes responsibility for the selection of the appropriate applications program and associ...

Page 5: ...IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY THE CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY IN NO EVENT WILL D LINK BE LIABLE FOR ANY DAMAGES INCLUDING LOSS OF DATA LOSS OF PROFITS COST OF COVER OR OTHE...

Page 6: ......

Page 7: ...onnect the Network Cable 14 Connecting for Fast Ethernet 14 Connecting for 10Mbps Ethernet 14 3 SOFTWARE INSTALLATION 16 Run Installation Director 16 DOS Platform in NetWare Network Expanded Installation Istructions 17 Windows 3 1 Platform in NetWare Network Expanded Installation Instructions 23 A TROUBLESHOOTING 30 Troubleshooting the Hardware Installation 30 Troubleshooting the Software Installa...

Page 8: ......

Page 9: ...pped with a Type II or Type III PC Card slot NOTE The terms PC Card and PC Card slot are used throughout this manual to refer to those objects as defined in the Personal Computer Memory Card Industry Associa tion PCMCIA standards The DFE 650 automatically detects the parameters of its Ethernet environment and automatically negotiates and determines its own speed and duplex settings as required for...

Page 10: ...achieve 100Mbps 100 megabit sec transmission and reception Because Fast Ethernet retains the traditional Ethernet CSMA CD Carrier Sense Multiple Access Collision Detect protocol it remains wholly compatible with 10Mbps Ethernet while providing a tenfold increase in network capacity The Fast Ethernet standard specifies three subtypes corresponding to three media types 100Base TX using two twisted p...

Page 11: ...The preparatory work of the two modems during those few seconds before you see the connect message is to negotiate the best data communication scheme which is supported by both modems and which is suitable for the quality of the telephone line connection between them The parameters to be settled between the two modems include best baud rate compression method and error correction method When the t...

Page 12: ...f messages in which each device signals its capabilities and listens for corresponding information about the other The autonegotiation process requires only a few milliseconds and the two devices select the best communication parameters supported by both devices If the supporting device does not have autonegotiation functionality then its monotone single capability message will be recognized by th...

Page 13: ...e to the network Linkage state quiescent Flashing green indicates that the DFE 650 is transmitting or receiving Activity state In 10Mbps mode flashing will be regular and periodic In 100Mbps mode flashing may be irregular with longer dark periods during heavy traffic activity Summary of Features Features of Model DFE 650TX Fast Ethernet PC Card 100Mbps and 10Mbps data rates in compliance with IEEE...

Page 14: ...technologies Laser welded stainless steel case RJ 45 connector with auto detection of network speed Software support Install Program Diagnostic Program NDIS 2 0 for Banyan NDIS 2 0 for IBM Lan Support Services NDIS 2 0 for IBM Wrap Server Lan Server and Communication Manager 1 x NDIS 2 0 for MicroSoft Lan Manager for DOS NDIS 2 0 for MicroSoft Network Client 3 0 for DOS NDIS 2 0 for WIN TCP PathWa...

Page 15: ...ard User s Guide Introduction 7 NetWare DOS ODI NetWare Lite Personal NetWare Windows 95 Windows 95 OSR2 Windows NT 3 51 Windows NT 4 0 Packet Driver for NCSA Packet Driver for FTP PC TCP Packet Driver for IPX Packet Driver for Winsock ...

Page 16: ... practice to reduce the charge by touching a ground before handling the DFE 650 Open the shipping carton and carefully remove all items In addition to this User s Guide ascertain that you have One DFE 650 Series Fast Ethernet PC Card One plastic storage bag for the PC Card One media coupler One D Link DFE 650 Series Fast Ethernet PC Card Driver diskette DFE 650 Series Fast Ethernet PC Card Yellow ...

Page 17: ... installing or removing the DFE 650 or any other PC Card Find select an open Type II or Type III PC Card slot on your notebook computer s side or rear panel Hold the DFE 650 with the colorful D Link splash label upward Notice that the splash label features a yellow triangle or arrow which points to the front end of the PC Card Insert the front end of the PC Card into the PC Card slot and slide the...

Page 18: ...ce then you can make a trial and error determination later according to instructions given in the Software Installation section of this chapter Step 2 Attach the Media Coupler The back end receptacle of the DFE 650 remains accessible approximately flush with the case of the computer when the DFE 650 is properly seated in its PC Card slot Taking care to keep the top side of the media coupler plug u...

Page 19: ...t PC Card Step 3 Connect to the Network Medium Make the network connection by running a UTP cable from the supporting hub to your media coupler Simply plug one end RJ 45 connector of the cable into an available hub port and plug the other end RJ 45 connector into the RJ 45 socket of the media coupler UTP cable connecting media coupler to the supporting hub Ethernet Fast Ethernet Hub Media Coupler ...

Page 20: ...f the above Step 1 Insert the DFE 650 taking care to ensure that the DFE 650 is right side up and front end first and that it seats firmly in a suitable PC Card slot of your notebook Repeat procedures of Steps 2 and 3 as necessary get the Ln Act LED confirmation NOTE You might need to wait a few seconds following notebook powerup or following insertion of a PC Card for the software processing to b...

Page 21: ...nd forefinger to squeeze the latch wings into the plug body and gently pull the plug out of its receptacle Don t pull the connector without depressing the clip wings WARNING Pulling the coupler plug out of its receptacle without depressing the clip wings will cause damage to the plug ...

Page 22: ... qualify as Ethernet Class 2 Repeaters all D Link Ethernet hubs do qualify But these cable runs may need to be shorter than the given individual maximum lengths because their lengths are also restricted by the rule that the maximum aggregated cable run between any two stations is 205m Connecting for Fast Ethernet Category 5 UTP cable is required for Fast Ethernet operation The maximum cable run be...

Page 23: ...n 15 650 and the supporting hub is 300 ft The cable must be straight not a crossover cable with RJ 45 plug at each end Make the network connection by plugging one end of the cable into the RJ 45 receptacle of the DFE 650 and the other end into a port of the supporting hub ...

Page 24: ...650 to be plugged into a PC Card slot of the notebook PC Ascertain that the DFE 650 is in place according to Step 1 of Hardware Installation Chapter 1 then insert the D Link DFE 650 Series Fast Ethernet PC Card Driver diskette into the diskette drive of the notebook PC Then select that drive as the active drive In the Run dialog box or at the command prompt type the letter designator for that driv...

Page 25: ...S or equivalent or Windows 3 1 then Installation Director will lead you to the appropriate installation README and you will also find expanded installation instructions in the following subsections of this chapter Refer to whichever instructions you find most comfortable Expanded Installation Instructions DOS Platform in NetWare Network If your notebook PC is running MS DOS or an equivalent OS the...

Page 26: ...tion of the Client32 software on your station Thus INSTALL EXE is also the installation program for the DFE 650 support software required for interoperation with NetWare Client32 for DOS Before you can proceed with any of the steps which follow it will be necessary for you to find a source for the NetWare Client32 software Depending on decisions which have been made by the NetWare administrator fo...

Page 27: ... instructions and select the checkbox at the left of NetWare Client 32 for DOS X NetWare Client 32 for DOS For the purpose of basic LAN operations it is not necessary to select any of the other products If you are in doubt whether any of the other packages offered by this screen should be included in your installation then consult your LAN administrator After the proper selections are made marked ...

Page 28: ... F10 to continue Settings for D Link DFE 650 Fast Ethernet PC Card Driver This screen provides control of four settings The Connection Type setting is an aggregate setting which includes Line Speed 10Mbps or 100Mbps and Duplex Half Duplex or Full Duplex It is recommended that you deselect all line speed and duplex settings by celecting none as Connection Type WARNING Whenever any value is shown fo...

Page 29: ... target path directory name and allows for your option permission to automatically alter the AUTOEXEC BAT and CONFIG SYS files If the offered default path directory name for the installation is not acceptable then key in the path directory name of your choice In all events make a note of the path directory name which will be needed in the Edit STARTNET BAT section below The permission choice is ca...

Page 30: ...s time it is necessary to edit the file STARTNET BAT before the restart Key ENTER to exit INSTALL EXE Edit STARTNET BAT At the DOS prompt change active directory to the target directory named in the Installation Configuration Summary screen Then use the DOS Edit utility to edit STARTNET BAT For example C NOVELL CLIENT32 EDIT STARTNET BAT For each enabled frame type four types at maximum STARTNET B...

Page 31: ...ot Number is indicated in STARTNET BAT you should get a NetWare login upon this restart Expanded Installation Instructions Windows 3 1 Platform in NetWare Network If your notebook PC station is running Windows 3 1 then you need to install Client32 for DOS Fundamentally the DFE 650 support software modules to be installed are the same under Windows 3 1 and DOS But the Windows 3 1 based installer pr...

Page 32: ... software If your source for NetWare Client32 for DOS is the NetWare 4 11 CD ROM then the appropriate directory will be assuming that the CD ROM drive is E E PRODUCTS DOSWIN32 IBM_6 In Program Manager choose RUN under the FILE menu then in the RUN dialog box choose the Browse button Select the drive which holds the software source then navigate to the appropriate directory Double click SETUP EXE t...

Page 33: ...ng the Next button The first textbox provides for selection of a target directory to receive your computer s copies of the necessary Client 32 files The textbox shows a default directory name which is ordinarily a suitable choice There is a browse button at the right of the textbox In all events it is a good idea to write down the name of this target directory because you will need to know the dir...

Page 34: ...rive of your notebook PC here assumed to be drive A and type in the textbox to complete the following entry A NETWARE 32BITLAN DFE650 LAN Then choose the OK button to close the ODI Driver Path dialog box In the Select a Board dialog box which then appears there will be just one entry D Link DFE 650 Fast Ethernet PC Card Driver Click that entry to confirm that you are installing the DFE 650 then ch...

Page 35: ...is the most appropriate choice in most environments The last parameter Node Address should ordinarily be left blank as well It provides for entry of an alias hardware address which is rarely needed When your entries are choose the OK button to continue This returns control once more to the ODI Driver Selection dialog box Choose the Next button to continue The Additional Options dialog box appears ...

Page 36: ... LAN administrator It might also be useful review the help text which you can access by choosing the Help button When you have made your selections in the Additional Options screen then choose the Next button to initiate the automatic portion of the installation procedure When the automatic procedure is completed SETUP will offer to restart the computer In order to avoid some troublesome diagnosti...

Page 37: ...ine in STARTNET BAT then save STARTNET BAT and exit from Edit If you are uncertain whether the DFE 650 occupies Slot 1 or Slot 2 and you have entered the wrong slot number then when you restart the notebook PC there will be a diagnostic which advises that the PC Card is not present and there will be no network connection If you do not get a network connection upon your restart then rework your edi...

Page 38: ...ified under 10Base T and or 100Base TX standards Troubleshooting the Software Installation You Get the 0983 3 DUG 1RW HWHFWHG Error You are running Installation Director and in the Main Menu you have selected Quick Install 16 bit Driver for Dos Netware Client The Quick Install run is then interrupted by an error message which says that the DFE 650 PC Card is not detected by the system You have fol...

Page 39: ... attempted Quick Install run anyway then edit that statement to read exactly the same as the above example 4 If after you have completed the above instructions the DFE 650 PC Card not detected error still appears on each subsequent restart of the notebook PC then please contact your dealer or your nearest D Link office as listed at the end of this User s Guide You need to unload the conflicting ne...

Page 40: ...is easier said than done This Troubleshooting section will provide some guidance and if you don t have a great deal of experience in such matters this guidance will be helpful But if you have easy access to a network administrator or other resident expert now might be a good time to go for help If it is your choice to have a go at it alone then don t be hurried or worried Just pour yourself a cup ...

Page 41: ...loaded into memory The conflicting driver problem now at hand arises because certain commands already present in your notebook PC s AUTOEXEC BAT file are being executed during bootup and are causing some kind of previously installed network driver module to be loaded into memory The presence of that network driver in memory is now making it impossible to load the DFE 650 network driver software 16...

Page 42: ...pe C mem d find Program exactly as shown here including the vertical bar DOS pipe symbol then Enter The resulting display of memory allocation information will be a few rows of tabular data Here is an example 0122E 80 0K MSDOS System Program 01236 2 656 3K COMMAND Program 012F8 5 376 5K LSL Program 0144F 32 994 32K DFE650 Program 01718 16 640 16K IPXODI Program 01B28 48 688 48K NETX Program 0270B ...

Page 43: ...r disregard COMMAND because it appears in the alphabetical list of DOS commands disregard SMARTDRV because it appears in the alphabetical list of DOS commands disregard MSCDEX because it appears in the alphabetical list of DOS commands disregard DOSKEY because it appears in the alphabetical list of DOS commands disregard MEM because it appears in the alphabetical list of DOS commands This leaves u...

Page 44: ... C find n i LSL autoexec bat then RETURN This will display the line from AUTOEXEC BAT which causes the LSL program to be loaded AUTOEXEC BAT 2 C ODI DOS LSL COM Ignore the header line of the display which only identifies the subject file To help locate the LSL line of the AUTOEXEC BAT file the line s line number in AUTOEXEC BAT is shown in brackets to the left of the actual text of the line If LSL...

Page 45: ...MARK at the beginning of the line Immediately save then exit from Edit 3 Remove the D Link DFE 650 Series Fast Ethernet PC Card Driver diskette from its drive and key CTRL ALT DELETE to restart the notebook PC 4 At the DOS prompt insert the D Link DFE 650 Series Fast Ethernet PC Card Driver diskette and run Installation Director again choosing Quick Install 16 bit Driver for DOS NetWare Client and...

Page 46: ...If necessary repeat Step 5 10 Repeat Step 6 If You re Still Reading It s hard to guess why you might still be reading this Troubleshooting section but maybe it s because you are still having trouble So here is a little bit of clarification to the above procedure description The example references to LSL and DFE650 will only be useful in getting started on the cyclic pattern of the above instructio...

Page 47: ...ecific network adapter driver functions in a lower physical layer And the Certified Expert would have recognized or guessed that the IPXODI module is a protocol layer element concerned with the transmission reception of NetWare IPX packets by an ODI Open Data Interface network adapter Thus the Certified Expert would have known by a simple process of elimination that the DFE650 element is the confl...

Page 48: ...nd CSMA CD local area network Jumperless Hardware Autonegotiation functionality Media interface RJ 45 LAN Chip Set Interface controller DLI 0019C Transceiver interface LTX970QC EMI Certifications FCC Class B VCCI Class 2 CISPR B Canada ICES 003 Class B CE Certification Host interface PCI Bus Bus Master I O base address assigned by Plug and Play system Interrupt Number Assigned by Plug and Play sys...

Page 49: ...r IBM Wrap Server Lan Server and Communication Manager 1 x NDIS 2 0 for MicroSoft Lan Manager for DOS NDIS 2 0 for MicroSoft Network Client 3 0 for DOS NDIS 2 0 for WIN TCP PathWay Access SUN PC NFS V5 0 NetWare Client32 for Windows 95 NetWare Client32 for DOS Windows 3 1 NetWare Server 3 12 NetWare Server 4 x NetWare DOS ODI NetWare Lite Personal NetWare Windows 95 Windows 95 OSR2 Windows NT 3 51...

Page 50: ...DFE 650 Series Fast Ethernet PC Card User s Guide 42 DFE 650TX Specifications releases of drivers ...

Page 51: ...ommunication parameters 4 D Link DFE 650 Series Fast Ethernet PC Card Driver diskette 7 15 D Link WWW Server 20 Driver programs 20 Ethernet standards 5 19 expansion slot 8 Fast Ethernet 1 3 5 9 Full Half Duplex LED 6 18 hub autonegotiation function 3 4 latency 5 LED indicators 6 18 Link LED 6 18 Loopback tests 12 15 network operating system 11 20 PCI Bus 4 5 8 19 README files 11 second station 12 ...

Page 52: ...40 DENMARK D LINK DENMARK Naverland 2 DK 2600 Glostrup Copenhagen Denmark TEL 45 43 969 040 FAX 45 43 424 347 SINGAPORE D LINK SINGAPORE PTE LTD 77 Science Park Drive 03 03 CINTECH III Singapore Science Park Singapore 118256 EL 65 774 6233 FAX 65 774 6322 AUSTRALIA D LINK AUSTRALIA PTY LTD Unit 16 390 Eastern Valley Way Roseville NSW 2069 Australia TEL 61 2 9417 7100 FAX 61 2 9417 1077 CHINA D LIN...

Page 53: ...DFE 650TX Fast Ethernet PC Card User s Guide DFE 650TX Specifications 45 TEL 886 2 916 1600 FAX 886 2 914 6299 RETURN MAIL ADDRESS CARD NOT INCLUDED ...

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