D-Link DCS-936L, Quick Installation Manual, Page: 7 / 96

DCS-936L
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TROUBLESHOOTING
SETUP AND CONFIGURATION PROBLEMS
1. WHY IS THE CAMERA VIEW HAZY OR BRIGHT WHEN USING NIGHT VISION MODE?
The IR night vision lights on the camera may be reflecting off of a nearby surface or window. Try
repositioning your camera to avoid reflections or glare.
2. WHAT CAN I DO IF I FORGET MY CAMERA PASSWORD?
If you forget your camera password, you will need to perform a hard reset of your camera. This
process will change all your settings back to the factory defaults.
To reset your camera, please use an unfolded paperclip to press and hold the RESET button for
at least 10 seconds while your camera is plugged in.
TECHNICAL SUPPORT
dlink.com/support