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D-Link DCS-850L User Manual

Appendix C: Warranty

Limited Software Warranty:

D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications 

for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) 

days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its 

documentation. D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the Software will be 

free of physical defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will 

be, at D-Link’s option, to replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link’s functional 

specifications for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise 

agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the 

license granted by D-Link for the Software. Replacement Software will be warranted for the remainder of the original Warranty Period and is subject 

to the same limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it 

is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by 

D-Link; provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The license granted respecting any Software 

for which a refund is given automatically terminates.

Non-Applicability of Warranty:

The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover any 

refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or 

the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold “As-Is” without any 

warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.

Submitting A Claim (USA):

 The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and 

the product is within warranty, the customer shall submit a claim to D-Link as outlined below:

• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software 

nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a 

copy of the dated purchase invoice for the product) if the product is not registered.

•  The customer must obtain a Case ID Number from D-Link Technical Support at https://support.dlink.com, who will attempt to 

assist the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must 

obtain a Return Material Authorization (“RMA”) number by completing the RMA form and entering the assigned Case ID Number 

at https://rma.dlink.com/.

•  After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package 

to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package.  

Please refer to shipping and packaging instructions located online at http://rma.dlink.com.

Summary of Contents for DCS-850L

Page 1: ...User Guide Wi Fi Baby Camera Pan Tilt Cloud Camera Version 1 0 12 2 14 DCS 850L ...

Page 2: ...er to the www mydlink com website for the most current information Manual Revisions Revision Date Description 1 0 December 2 2014 Initial release Trademarks 2014 D Link All Rights Reserved D Link and the D Link logo are trademarks or registered trademarks of D Link Corporation or its subsidiaries All other third party marks mentioned herein may be trademarks of their respective owners This publica...

Page 3: ...mydlink Baby App 15 Set Up a New Camera with the mydlink Baby App 19 Monitoring 20 mydlink Baby App Home Screen 20 mydlink Baby App Live View 21 Configuration 22 mydlink Baby App Configuration 22 mydlink Baby App Settings 25 mydlink Baby App Pan Settings 26 Video Recording and Playback 27 Taking Snapshots or Recording Videos 27 Viewing Snapshots or Playing Videos 28 Creating a mydlink Account 29 A...

Page 4: ...n 1 Product Overview Product Overview Package Contents If any of the above items are missing please contact your reseller DCS 850L Wi Fi Baby Camera Wall Mount Kit Power adapter Mounting Bracket Quick Install Guide Additional Accent Rings ...

Page 5: ...crosoft Windows 8 7 Vista or Mac OS X 10 6 or higher Internet Explorer 7 Firefox 12 Safari 6 or Chrome 20 or higher with Java installed and enabled Network Requirements 802 11g n Wi Fi network Wireless N network recommended for optimal performance Remote Viewing Requirements Internet access required for remote viewing mydlink Requirements For mydlink requirements refer to http www mydlink com Note...

Page 6: ...heentireplayroomfromyourmobiledevice Connecttothecamerawirelesslyathome orthroughtheInternetwhenyouareatwork soyoucancheckonyourinfantnomatterwhereyouare Youcaneven taketheDCS 850Lwithyouwhenyoutravelwithyourbaby AllyouneedisamobiledevicetoconnectdirectlytotheWi FiBabyCamera TheDCS 850Lispackedwithfeaturesincludingmotion sound andtemperaturemonitoring aswellasnightvision Youcanuseittotakesnapshots...

Page 7: ...hat are secured to the rail could be yanked or twisted by a curious child Mounting the DCS 850L on tabletops Place the Wi Fi Baby Camera on a tabletop no less than three feet away from your baby s crib Feed the power cord down the back of the table or use wall clips to secure the cord away so your baby cannot reach the cord Plug in the power cord check your smartphone or tablet to ensure that you ...

Page 8: ...hild While it does give you the ability to remotely view your baby or child there should always be an adult in the same house The Wi Fi Baby Camera should not be considered a replacement for responsible adult supervision In addition to monitoring your baby or child with the Wi Fi Baby Camera make sure you check on your child or baby regularly HowtoEnsureyourDCS 850LisSecure The first step is to ma...

Page 9: ...t Accent Ring Decorative switchable front accent ring 4 Light Sensor Sensor for ambient surrounding light 5 Cloud Direct Mode LED The LED will be solid blue when the camera is connected to the mydlink server 6 Base Accent Ring Decorative switchable base accent ring 7 Microphone Allows you to record or listen to audio from the surrounding area 8 Power LED The LED will be red when the power is on or...

Page 10: ...o your DCS 850L wirelessly so there is no need for a router Please refer to Advanced Features on page 30 3 Power Port Micro USB Micro USB connector for the supplied power adapter or USB battery pack 4 Reset Button Press and hold the reset button for 10 seconds to reset the camera back to the factory default settings 5 Speaker Allows you to talk to your baby and to play lullabies 5 Note USBbatteryn...

Page 11: ... it looks over 42 feet 14 meters thick Position your devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may weaken the wireless signal Try to position your access points wireless routers and other networking devices where the signal passes through drywall o...

Page 12: ...your DCS 850L Camera Setup 2 Remotely ConnecttoyourDCS 850LusingtheInternet ConnecttoyourDCS 850Lthroughyourhomewirelessnetwork 1 AtHome Note YoucanalsoconnectdirectlytoyourDCS 850Lwirelessly sothereisnoneedforanInternetconnectionorarouter Refer to Advanced Features on page 30 for details ...

Page 13: ...u prefer you can conceal the cable behind the mounting bracket Run the cable through the back of the mounting bracket securing it with the built in guides Make sure you leave enough cable protruding to allow you to connect it to the camera Refer to the steps below for mounting the camera The DCS 850L is for indoor use only Do not mount it in a location where it may be in contact with water as this...

Page 14: ...Installation 6 Adjust the angle of the arm on the mounting bracket as desired Tighten the thumbscrew to lock the arm into place 5 Using the supplied thumbscrew fasten the camera to the mounting bracket Connect the power cable to the camera 5 6 ...

Page 15: ...Baby app page on the App StoreSM and Google Play You can also find the mydlink Baby app by scanning the QR code above with a QR code reader Install the app and skip to Set Up a New Camera with the mydlink Baby App on page 19 Note Ifyouexperienceissuesregisteringthisdevicewithyourmydlinkaccount orIfyoupurchasedanopenboxorresoldunit perform ahardresetbypressingandholdingtheresetbuttononthedevicefor1...

Page 16: ...16 D Link DCS 850L User Manual Section 2 Installation For an iOS device tap on the App Store icon 1 For an Android device tap on Play Store ...

Page 17: ...17 D Link DCS 850L User Manual Section 2 Installation 2 Search for mydlink baby within the search field Similar search for mydlink baby for Android ...

Page 18: ...18 D Link DCS 850L User Manual Section 2 Installation For Android tap on Install to install the app ForaniOSdevice taponthe icontoinstallthemydlink Baby app 3 ...

Page 19: ...d configure your camera The wizard will guide you through the process of connecting your camera to your homeWi Fi network and creating your mydlink account Note Although the main screens that follow are for an iOS device instructions for an Android device are very similar Note If you experience issues registering this device with your mydlink account perform a hard reset by pressing and holding th...

Page 20: ...ts 4 Refresh Tap on the Refresh icon to scan for Wi Fi Baby Cameras on your network that have not yet been added to the app 5 Camera Setup Wizard Tap on Camera icon to set up an additional DCS 850L 6 Tap on the Question Mark icon for FAQs frequently asked questions 7 Alert Icons When sound or motion is initially detected or when the temperature becomes too warm or too cold the alert icon changes c...

Page 21: ...nd Alert Indicates when a loud sound is detected like the sound of a baby crying 8 Motion Alert Indicates when motion is detected such as when the baby is moving 9 Current Temperature Displays the current temperature 10 Configuration Tap the Configuration icon to access the configuration menu 11 Settings Tap the Settings icon to access settings such as the camera s video resolution or brightness 1...

Page 22: ... screen Tap to access Camera Information Tap to access Wireless screen Tap to access Events screen Tap to access Lullaby screen Turn on off the camera s LED light Change the camera s day night mode to Auto All Day or All Night Enable background audio to play live sound when the mydlink Baby app is minimized or when your mobile device is in standby mode Change or turn off alert sound Configuration ...

Page 23: ... network your camera is currently connected to Change the wireless network you want your camera to connect to UnderCameraInformation Change your Camera Password Sync your camera s time and date with your mobile device Remove camera from the app s local access list Change your Camera Name ...

Page 24: ...l number will change depending on the noise level in the surrounding area Change the Sound Detection level Set the Sound Detection Level higher than the Current Level to receive alerts when noise exceeds the current level A higher detection level means more noise is required to trigger an event You can put the Detection Level at the lowest setting to disable sound alerts Change the Motion Detectio...

Page 25: ...Manual Section 4 Configuration mydlink Baby App Settings Change the SpeakerVolume on the camera for two way audio communication and lullabies Adjust the Brightness of the Live View image Tap this icon to open the settings menu ...

Page 26: ...t Preset to create a new preset If you selected Goto Preset you will see the Goto Preset window Tap on a number to move the camera to a Preset Tap OK If you selected Set Preset you will see the Preset Setting window To add a preset follow the steps below Move the camera s Live View until you find the position you want to save as a preset location Tap on a number to assign the camera position to th...

Page 27: ... Taking Snapshots or Recording Videos When you take snapshots or record videos the images and videos are stored directly to your smartphone or tablet You can access snapshots or recorded videos in the mobile device s photo library Tap the Camera icon to take a snapshot in snapshot mode The camera button changes to a round button when the DCS 850L is in recording mode A red button will replace the ...

Page 28: ...ce Never miss a precious moment again Requires iPhone iPad iPod Touch or Android device with Internet access Note Only the mobile device icon is available for the DCS 850L Tap the Playback icon in the lower left corner of the screen select the Camera icon and the playback selection window will open Tap the Playback icon Tap the Mobile Device icon and tap Continue Select the Camera icon ...

Page 29: ...u the ability to securely monitor your baby or child when you are away from home absolutely free and without a monthly subscription fee If you initially decide not to take advantage of this free service and change your mind later you can create your mydlink account by tapping Joinmydlink from the mydlink Baby app Home Screen For more information go to http mydlink com Creating a mydlink Account ...

Page 30: ...During the initial steps with the SetupWizard you configured the camera to connect to your homeWi Fi network The DCS 850L can also be used as a portable camera that you can take with you Direct Connect mode lets you wirelessly connect your mobile device directly to your camera which means there is no need for an Internet connection or a router You can use your mobile device as a monitor for your c...

Page 31: ...urn off Direct Connect mode when you are finished using your DCS 850L as a portable camera Press and hold the Direct Connect button for at least five seconds to turn off Direct Connect mode This will ensure that your mobile device will return to normal operation with Internet access and you can easily connect your camera to your Wi Fi network when you return home ...

Page 32: ...nd on the back of the Quick Install Guide If you still can t find your camera reset your camera by pressing its reset button for 10 seconds while it is powered on 5 Why do I see a white haze when viewing Live Video in night vision mode The night vision light on the camera may be reflecting off a nearby surface Try repositioning and aiming the camera 6 What does it mean when the Power LED is red Wh...

Page 33: ...o not enable mydlink you will only be able to view the camera within your home s wireless coverage area 9 Should the app be running constantly on my device The app can run in the background allowing you to hear your baby continuously even when the phone is locked The smartphone or tablet can still be used normally while the app is running If you do not want to hear audio from the camera when the a...

Page 34: ...efresh icon on the top right has changed to an alarm clock icon C Tap on the Alarm Clock icon and you will see the Push Notification setting Tap on the Switch icon to activate push notifications The switch icon will turn green and you should begin to receive alerts as specified Note Ifyoudonotreceivealerts gototheConfigurationmenuandadjustthe sensitivitylevelofsoundandmotiondetectionasdescribedont...

Page 35: ...PS for Configuration UPnP Port Forwarding EXTERNAL DEVICE INTERFACES Reset Button Direct Button Power Port Micro USB1 REMOTE MANAGEMENT Take Snapshots and Record Video Clips and Save Directly to Your Smartphone or Tablet Connect to Your DCS 850L via Web Browser Connect Directly to the DCS 850L with Your Mobile Device EVENT MANAGEMENT Motion Detection Sound Detection Temperature Alert Event Trigger...

Page 36: ...Specifications DIMENSIONS 4 9 in x 3 88 in x 5 1 in 124 55 mm x 98 44 mm x 130 56 mm WEIGHT 12 oz 340 g EXTERNAL POWER ADAPTER Input 100 240VAC 50 60Hz Micro USB Type Output 5 V DC 1 5 A POWER CONSUMPTION Max 7 5 W CERTIFICATIONS CE CE LVD FCC IC C Tick ...

Page 37: ...mber of the product e g DCS 850L Hardware Revision located on the camera e g rev A1 Serial Number s n number located on the camera You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http support dlink com For customers with...

Page 38: ...er this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option ...

Page 39: ...ecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D Link the sellers or the liquida...

Page 40: ...utlined below Customers need to provide their receipt proof of purchase even if the product is registered Without a receipt no warranty service will be done The registration is not considered a proof of purchase The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D Link to confirm the s...

Page 41: ...perational adjustments covered in the operating manual for the product and normal maintenance Damage that occurs in shipment due to act of God failures due to power surge and cosmetic damage Any hardware software firmware or other products or services provided by anyone other than D Link and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D L...

Page 42: ...anty lasts so the foregoing limitations and exclusions may not apply This Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state Trademarks D Link is a registered trademark of D Link Corporation D Link Systems Inc Other trademarks or registered trademarks are the property of their respective owners Copyright Statement No part of this publi...

Page 43: ...ation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Operations in the 5 15 5 25GHz 5 470 5 725GHz band are restricted to indoor usage only IMPORTANT NOTICE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled enviro...

Page 44: ...ransmitter i The device for the band 5150 5250 MHz is only for indoor usage to reduce potential for harmful interference to co channel mobile satellite systems ii The maximum antenna gain 2dBi permitted for devices in the band 5725 5825 MHz to comply with the e i r p limits specified for point to point and non point to point operation as appropriate as stated in section A9 2 3 In addition users sh...

Page 45: ...DCS 850L User Manual Appendix D Registration Version 1 0 December 2 2014 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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