Cyrus Stream Xa, User Instructions

Page: 22 / 25

Stream Xa User Instructions
20
tRoUBLeSHootInG
the Stream Xa will not join a cabled network
If the Stream Xa is connected to a cabled network that
includes a working computer, but the network is not found
by the Stream Xa :
temporarily disconnect the ethernet cable from the •
computer and connect it to the Stream Xa .
If the
Stream Xa
now connects to the network successfully,
it may be that there is a fault with the cabling of the Stream
Xa installation.
if the above test proves that the computer will connect to
the network, but not the Stream Xa , follow these steps to
check that dhcP is set on:
Press and hold the • key to return to the Main Menu.
Select the Setup option. •
Select the Network Settings option. •
Select the DHCp Settings option. •
Confirm that the ‘on’ option is checked under the DHCp •
heading. if not, change the setting to ‘on’ and re-try
connecting to the network.
if DHCp is already set on, then it is probable that your
network is set for manual assignment of IP addresses, and
it will be necessary to assign an ip address to the
Stream
Xa manually. this should only be attempted if you fully
understand manual IP address assignment and have access
to a range of free ip addresses that can be assigned to the
Stream Xa . Refer to the Setup - Network section on page 16
for full instructions to set a manual ip address.
if you suspect that the network is configured for manual
assignment of ip addresses, but don’t have the knowledge
or information necessary to assign an address manually,
enlist the help of an IT Professional.
If a wireless network is not visible
If the Stream Xa does not display your wireless network in
the network list, or if no wireless networks are found:
Check that an aerial is fitted to the wireless network •
aerial connector on the back panel.
Move the • Stream Xa very close to the source of your
wireless network (usually the modem/router).
Re-connect the power and check if your network is •
found.
If the Stream Xa connects successfully when moved close to
the wireless source, there may be inadequate signal strength
in the original location. Experiment with different positions
to improve signal strength, or install an ethernet cable which
will always give better results than wireless.
if the wireless network is still not visible when the Stream
Xa is placed close to the wireless source, it may be that the
ssId (network name) of your wireless network is hidden.
The Stream Xa will not find a wireless network with a hidden
SSiD, so it will be necessary to re-configure the source of
your wireless network (usually the modem/router) so that
the SSiD is visible. if you are not sure how to make these
changes, enlist the help of an IT professional.
the network is joined successfully but no UPnP music
server is found
in this case, this screen will be displayed.
it is possible that the upnp server software installed on your
computer may require you to enable library sharing for the
Stream Xa
.
the exact procedure to change library sharing will depend
on the upnp server software, but you will generally need to
open the ‘options’ or ‘preferences’ section within the upnp
server software, locate the section for ‘Sharing’ and enable
sharing for your preference of all devices, or just the cyrus
Stream Xa .
once the settings are saved you should be able to find the
server at the Stream Xa .