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CyberView CST 5000 Installation And User Manual Download Page 6

Cyberview scanner and thermal printer - Installation and User Manual 

15 October 2007 

Commercial-in-Confidence  

Page 6 of 43 

2.  Hardware 

Cyberview printer and scanners: 

Device 

Model number 

Connector type 

Image 

Scanner 

CST 5000-20001 

ECP 

 

Scanner 

CST 5000-20002 

USB 

Epson printer 

CST 7000-00002 

ECP 

 

Epson printer 

CST 7000-00003 

USB 

XAC printer 

CST 7001-00003 

ECP 

XAC printer 

CST 7001-00004 

USB 

Connectors and accessories:  

Item 

Details 

Image 

New power supply 

C5 clover leaf power connector with 
Kycon KPP 4 pin connectors. The new 
power pack has an improved power 
ratio that allows images to be printed 
and scanned at the same time.  

 

Legacy power 
supply 

Figure-of-eight female power connector 
with DB9 connectors.  

 

 

Power adapter 

DB9 to Kycon KPP adapter 

– for 

connecting ECP devices to power 
supply.  

 

USB connector 

Product code CST 9002. 
Printer/scanner to PC USB connector. 
This is the device to PC connector for 
USB devices.  

 

Summary of Contents for CST 5000

Page 1: ...Cyberview Technology Ltd www cybview com Commercial in Confidence print scan_user_414 Greyscale Scanner CST 5000 Thermal Printer CST 7000 7001 Installation and User Manual...

Page 2: ...time to document changes and or additions The following are trademarks registered trademarks or service marks of Cyberview Technology Limited Cyberscan Technology Inc and Cyberview Technology Inc in t...

Page 3: ...for ECP devices only 11 4 Setting up Hardware 13 4 1 Connecting the printer 13 4 2 Connecting the scanner 14 2 3 Connecting the power supply 14 5 Powering On the Devices 15 6 Completing the Driver In...

Page 4: ...A Safety Instructions 32 Appendix B Barcode Default Resets 33 Appendix C CST5000 HIGH PERFORMANCE GREYSCALE SCANNER 35 Appendix D CST7000 High Capacity Thermal Printer Specification 36 Appendix E CST...

Page 5: ...e detailed in this document Cyberview cannot accept responsibility for component malfunctions resulting from configurations different to those detailed in this document if the changes were not first d...

Page 6: ...CP XAC printer CST 7001 00004 USB Connectors and accessories Item Details Image New power supply C5 clover leaf power connector with Kycon KPP 4 pin connectors The new power pack has an improved power...

Page 7: ...depends upon the level of image processing required and whether you intend to create complex high level image processing applications For a basic and automatic bet entry slip 90 mm x 210mm with tradit...

Page 8: ...e special low level adaptations may be required Attempting this will require detailed hardware specifications of the chipsets used 3 2 Installing on Windows 2000 and Windows XP Driver and SDK installa...

Page 9: ...and prompt you to click Finish when done To install driver software ONLY LPT USB upgrade from an MSI 1 Ensure the printer and scanner are NOT connected to the target PC 2 Run the supplied executable C...

Page 10: ...given the option to perform a Complete install or a Custom install The following software is installed during a complete install You can choose to remove some or all of these components by performing...

Page 11: ...to ECP mode To do this Open your BIOS setup utility usually press DEL or F1 when the machine is booting up and ensure that the parallel port is set to ECP mode i o 378h 778h Also set IRQ 7 and DMA 3...

Page 12: ...000x Image 4 Image 5 c If DMA shows a then double click it to display the dialog shown in image 5 Set the value to 3 and ensure that Conflict Information field displays No devices are conflicting IF p...

Page 13: ...ween ECP and USB devices USB devices connect separately ECP devices connect in daisy chain 4 1 Connecting the printer 1 Place the printer upside down 2 Insert the tip of a small flat screwdriver into...

Page 14: ...inter C computer and S scanner Avoid over tightening the locking screws as this may result in difficult subsequent undoing Connect the data and power cables as shown Once the scanner driver is install...

Page 15: ...th a light indicator verify that the light is illuminated 3 Verify that the scanner green power on light is on 4 For ECP printers only verify that the red barcode reader light is on USB printers requi...

Page 16: ...C and to the power supply reboot your PC When Windows resumes it should detect the new hardware Do the following to complete the driver installation 1 From the Welcome dialog select Install from a lis...

Page 17: ...stalls the scanner software Click Finish when complete 5 Successfully installed and connected USB scanners will have an entry in Windows Device Manager To check this Control Panel Administrative Tools...

Page 18: ...n install location Printer Scanner SDK EngBench An EngBench user interface quick reference is available on page 39 7 2 Testing the scanner 1 Run EngBench exe from its installation location 2 The EngBe...

Page 19: ...quality white paper specially cut with a 223 mm width Using other white paper for scanner calibration may result in scanning errors Ensure the white side of the photo paper faces towards the front of...

Page 20: ...the scanner input guide click OK on the Insert White Paper dialog box 6 The calibration paper moves forward and backward for a few seconds When the calibration is complete the scanner releases the pap...

Page 21: ...een inserted in the proper direction If the expected image is not obtained verify with your helpdesk that the slip is a valid slip i e that the form code has been registered in the cross02 bin file pl...

Page 22: ...printer mechanism and release the black lever Remove the orange transit clip Close the black lever and close the printer mechanism 8 2 Verifying print function Make sure that the paper roll has been l...

Page 23: ...f 43 2 Click LoopTextReceipt Check that Test patterns are printed 3 Click StopLoop to end the test 8 3 Verifying the barcode reader Take a reference ticket with a valid barcode present it in front of...

Page 24: ...Scanners will refuse to take a document if it is placed too close to a side and will reverse feed a document that is excessively skewed Small and medium sized slips Introduce the slip into the middle...

Page 25: ...ipt against barcode reader window Alternatively hold the barcode up to 1 inch away from the reader window The bottom edge of a receipt must be aligned with the horizontal aspect of the barcode reader...

Page 26: ...roller Place both thumbs on these lock levers and push backwards until both levers are oriented upwards 3 4 The feed roller is released when the 2 lock levers are in the upward position Remove the fee...

Page 27: ...ches inside the scanner Gently pull them to release the rear casing Once released remove the rear casing 3 4 Hold the scanner internal mechanism as shown and swing it up at a slight angle Extract the...

Page 28: ...ter Maintenance 12 1 Changing printer paper CST7000 printer Appendix Thermal Paper Specification on page 38 details the paper requirements for Cyberview scanners a Remove paper roll 1 2 Lift up the co...

Page 29: ...inter Test dialog Click Load Paper Allow 30cm of paper to feed Click the Load Paper icon again to end the feed Doing this ensures that the paper is aligned correctly and so prevents paper jams during...

Page 30: ...12 2 Changing printer paper CST7001 printer Appendix Thermal Paper Specification on page 38 details the paper requirements for Cyberview scanners a Remove paper roll 1 2 Lift up the cover Swing printe...

Page 31: ...Printer Test dialog Click Load Paper Allow 30cm of paper to feed Click the Load Paper icon again to end the feed Doing this ensures that the paper is aligned correctly and so prevents paper jams duri...

Page 32: ...ions 5 Power Cord Protection Power supply cords especially plugs and exit points should be routed so that they are not likely to be walked on or pinched by items placed on or against them Check the co...

Page 33: ...6 LED Barcode Readers The following procedure is only for barcode readers that have 6 LED lights other readers have only two Whenever the barcode reader fails to decode receipt slips scan the four spe...

Page 34: ...Cyberview scanner and thermal printer Installation and User Manual 15 October 2007 Commercial in Confidence Page 34 of 43 START END Set All Defaults only when above programming is unsuccessful...

Page 35: ...Daisy Chaining Does not apply to USB scanner Resolution CST5001 2 for 200 dpi optical CST5001 3 for 300 dpi optical CST5001 4 for 400 dpi optical 8 bit grayscale 4 bit grayscale 1 bit B W Fast pixel...

Page 36: ...life 50km paper Physical Characteristics 400mm x 130mm x 250mm Weight 1 5kg without paper Environmental Temperature operating 0 to 55 33 F to 131 F Humidity operating 10 to 90 RH non condensing Barcod...

Page 37: ...ysical Characteristics 400mm x 130mm x 250mm Weight 1 5kg without paper Environmental Temperature operating 0 to 55 32 F to 122 F Humidity operating 10 to 80 RH non condensing Barcode Scanner Optional...

Page 38: ...ated side on a paper roll at 10mm from the left edge as shown All other Printers Continuous stripe on non thermal coated side Refer to table 1 above 20mm wide strip equidistant from both edges in blac...

Page 39: ...Cyberview scanner and thermal printer Installation and User Manual 15 October 2007 Commercial in Confidence Page 39 of 43 Appendix G EngBench UI Quick Reference...

Page 40: ...missing locate the latest versions of them either from your Windows installation CD or the Internet and copy them to the drivers folder 4 Edit Cy ini and set IoBase Irq and Dma to same values as in th...

Page 41: ...the driver is running properly set the start type to Automatic in the device manager To access the Automatic setting for the driver 1 Navigate to START Settings Control Panel System Hardware Device M...

Page 42: ...October 2007 Commercial in Confidence Page 42 of 43 4 Select Cy in the Non Plug and Play Drivers tree If the device is not displayed you may need to reboot your PC Image 8 5 In the General tab check...

Page 43: ...ermal printer Installation and User Manual 15 October 2007 Commercial in Confidence Page 43 of 43 6 In the Driver tab select Automatic as the startup option Image 10 The driver will now automatically...

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