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5
HT705GR CONT.
TROUBLESHOOTING
PROBLEM
TO CHECK
The Always-On outlets are not receiving
the power
• Ensure the plug connections are secure and the power
switch is set to the on/reset position.
The HT705GR does not power off the
connected equipment in standby mode.
• Ensure the equipment is plugged into the Energy-
Saving outlets, not into the Always On outlets.
• The HT705GR has not detected the connected
equipment in standby. Please press the IR sensor
button for more than 10 seconds and release to enter
into the setting mode. When switching surge off/on
again assure all connected equipment are placed in
power-off or standby mode.
The IR Sensor is not operating.
• Turn off the HT705GR power, re-plug the IR Sensor
cable, then turn on the HT705GR
The IR Sensor flashes frequently during
normal operation.
• It may be radio frequency interference. Check for other
devices that may be causing interference in the area.
• Move the IR Sensor to another location that is within
line of sight and normal operation range of connected
equipment remote controls.
The surge protected LED of the HT705GR
is on, but my IR Sensor LED does not work
(when the IR Sensor is plugged in and
powered on).
• Ensure the IR Sensor cable is safely and securely
connected to the HT705GR, and;
• Press the IR Sensor button, the Energy-Saving outlet
will turn on.
The HT705GR is not working / the protected
LED is not illuminated.
• Remove all the connected equipment and power
cord from the wall outlet. Reset surge protector by
pressing and hold the IR Sensor button for more than
10 seconds, then release.
• If the grounded indicator does not light when you
plug in the surge protector, move the surge protector
to a different grounded three-prong AC outlet. If the
surge protector proves to be working properly, your
outlets may not be properly grounded and need to be
repaired by a professional electrician.
The connected equipment turned off
after 1 hour.
• The default setting for the energy saving time is 1 hour.
• If you want to change the energy saving time, please
check the quick start guide section to change default
energy saving time from 1 or 2 hours.