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Cybernet CyberMed NB20, User Manual

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Cybernet CyberMed NB20 User Manual Download Page 10

 

DOC ID: 16000400 

Page | 9 

 

 

Unpacking 

After opening the carton, please check carefully to see if there are any damages or 
missing parts. 
 

 

 

Read the Manual 

 

Please read this manual carefully and remember to keep this manual for future 
reference. 

 

Drivers 

Please visit 

https://www.cybernetman.com/en/support/downloads

 

to download the 

drivers necessary for installation. Note, all of the INF and CAB driver packages are 
located under the Driver Packages page. 

 

Safety Instructions 

This product has undergone various tests in order to comply with safety standards. 
Inappropriate use or opening the housing may be dangerous. Please remember to 
follow the instructions below to ensure your safety during the installation and operating 
process. 
 

Transporting & Placement  

 

Summary of Contents for CyberMed NB20

Page 1: ......

Page 2: ...quipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the measures listed below Reorient or relocate the receiving antenna Increase the distance between the equipment and receiver Connect the equipment into an outlet on a circuit different from...

Page 3: ...ower cord or plug is damaged Liquid has penetrated into the equipment The equipment has been exposed to moisture The equipment has not worked well or you cannot get it working according to the User s Guide The equipment has been dropped and damaged The equipment has obvious signs of breakage 12 Do not attempt to remove or upgrade any component by yourself any installation or modification should be...

Page 4: ...es per the WEEE requirements Instructions for disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste and follow the national requirement to dispose unit Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collect...

Page 5: ...ty Checks 12 CyberMed iOne NB20 Series Overview 14 On Screen Display Buttons 15 On Screen Battery Status LED Icons NB Series 16 Back View 17 Bottom View 18 Battery Information 19 Power Management 20 BIOS Setup 24 Cleaning the Surface of the All in One PC 25 Servicing the HDD 26 Servicing the Batteries 27 Troubleshooting 28 Appendices 30 A Battery behavior of CyberMed iOne NB series 31 B Battery St...

Page 6: ...igerm and Medical grade certifications 2 iOne and IPC units features a black color unit for commercial Industrial markets and Government 3 NB units feature two hot swappable battery packs in a fanless computer Introduction Congratulations for purchasing the CyberMed NB20 series iOne NB20 series The CyberMed NB20 series iOne NB20 series are the most advanced medical and commercial grade all in one ...

Page 7: ...bps Maximum 2 x 2 5 HDD or SSD Video Graphics Skylake Integrated Intel HD Graphics 520 Kabylake Integrated Intel HD Graphics 620 Durability IP65 front panel IP54 back cover Validated by 3rd party lab and is not part of cUL verification Audio Realtek High Definition Audio Built in 2 x 2 watt Mono speakers Headphone Microphone I O Ports 4 x USB3 0 connector 1 x Line out 1 x Microphone 1 x HDMI in 1 ...

Page 8: ...yberMed has a white antimicrobial housing iOne has a black housing Dimensions 20 3 L X 14 3 W x 1 9 D Weight NB20 with two batteries 13 9lbs NB20 without batteries 11 9lbs System BIOS AMI Flash BIOS supports ACPI API DMI Plug Play and security password BIOS Security BIOS System POST and BIOS setup password protection TPM version 1 2 2 0 Support Certifications FCC Class B CE EN55032 EN55024 EN60601...

Page 9: ...s I basic insulation and Class II double insulation could recognize the symbols of alternating current AC direct current DC protective earth ground earth ground Class II equipment caution operating instructions ON power and OFF power Language Skills languages as specified in the marketing plan for tablet PC Experience other no special experience needed Permissible Impairments mild reading vision i...

Page 10: ...tman com en support downloads to download the drivers necessary for installation Note all of the INF and CAB driver packages are located under the Driver Packages page Safety Instructions This product has undergone various tests in order to comply with safety standards Inappropriate use or opening the housing may be dangerous Please remember to follow the instructions below to ensure your safety d...

Page 11: ...and Power Source Related The NB20 can be operated on batteries or through the included external power adapter with AC input between 110V 240V The power cords must not be damaged Applied pressure added heat and tugging may damage the power cord The power cord must be routed properly when setup takes place to prevent workplace hazards and potential damage to the NB20 Do not overload the AC outlets o...

Page 12: ...ds to seep into the internal areas of the AIO PC Having liquids seep in or inserting objects into the unit may result in electric shock and or short circuiting the internal parts Do not place the AIO PC in the presence of high moisture areas Do not install the AIO PC in a wet environment Do not place unit near heat generating sources Do not place the unit in a location where it will come in contac...

Page 13: ...electric shock this equipment must only be connected to a supply mains with protective earth 4 If any of the following situations occurs turn the power source off and unplug the unit Then contact a qualified service technician a Liquid was spilled on the unit or objects have fallen into the unit b The unit is dropped or damaged c If smoke or strange odor is flowing out of the operating unit d If t...

Page 14: ...ark left must be disposed of separately from normal house hold waste and follow the national requirement to dispose unit This includes monitors and electrical accessories such as signal cables or power cords When you need to dispose of your medical panel PC products please follow the guidance of your local authority or ask the shop where you purchased the product or if applicable follow any agreem...

Page 15: ...DOC ID 16000400 CyberMed iOne NB20 Series Overview ...

Page 16: ... To exit privacy mode press the button again to turn on the LCD and Touchscreen Brightness Immediately Increase LCD brightness one level from a momentary touch In the OSD menu press to move right or increase value Press and hold Press and holding the button will increase LCD brightness until reaching maximum brightness Brightness Immediately Decrease LCD brightness one level from a momentary touch...

Page 17: ...ttery LED icons on the top bezel to designate the left and right battery statuses Icon Battery Location LED Color Right Battery 1 Green Solid green for battery capacity 15 Orange Solid orange for battery capacity 15 Off No battery in the slot or defective battery Left Battery 2 ...

Page 18: ...storage bay 3 VESA mount hole Supports 75 x 75 and 100 x 100 VESA mount using M4 screws 4 4 0mm x 12 0mm 4 Secondary Power button Secondary power on button in applications where the front power button is disabled 5 SAS KEY In Win7 it will input CTRL ALT DEL In Win8 1 10 it will be the Start button Hold for 3 seconds to input CTRL ALT DEL ...

Page 19: ...OSD menu of the unit USB3 0 4 x USB 3 0 interfaces supported with 5Gbit s transfer rate 900mA output current and compatible with USB2 0 and USB1 1 Microphone Supported Azalia Audio interface support Configurations can be selected through the Realtek Audio Manager once the external audio devices are plugged in LINE out Supported Azalia Audio interface support Configurations can be selected through ...

Page 20: ...OSD Battery Information Each Battery provides a multi level blue LED indicator allowing the user to press the LED button for real time battery capacity levels LED indicator guide 1x LED ON 1 20 charge remaining 2x LED ON 21 40 charge remaining 3x LED ON 41 60 charge remaining 4x LED ON 61 80 charge remaining 5x LED ON 81 100 charge remaining ...

Page 21: ...nts of electricity as well as deliver environmental benefits To be energy efficient turn off your display or set the AIO PC to sleep mode after a period of user inactivity Power Management in Windows OS Right click the start button and select Power Options Then click Additional power settings ...

Page 22: ... supplied with the AIO PC The power management feature allows the AIO PC to initiate a low power or Sleep mode after a period of user inactivity When used with an external ENERGY STAR qualified Monitor this feature also supports similar power management features of the monitor To take advantage of these potential energy savings the power management feature can be set to behave in the following way...

Page 23: ...ID 16000400 Waking the System Up The AIO PC shall be able to wake up from power saving mode in response to a command from any of the following the power button the network Wake on LAN the mouse the keyboard ...

Page 24: ... enabled the following icon will appear in Windows 10 The battery saver feature helps conserve power when a system is running on its battery When battery saver mode is on some Windows features may be disabled or behave differently Please follow the link for detailed information https docs microsoft com en us windows hardware design component guidelines battery saver ...

Page 25: ... a little bit late pressing the DEL key POST Power On Self Test will continue with its test routines thus preventing you from invoking the Setup If you still wish to enter Setup restart the system by pressing the Reset button or simultaneously pressing the Ctrl Alt and Delete keys You can also restart by turning the system Off and back On again Pressing the F11 key during bootup allows you to ente...

Page 26: ...Healthcare Hydrogen Peroxide Wipes Clorox Virex Johnson 70 Isopropyl Alcohol Multiple suppliers Alcohol Prep Pads PDI others Screen Cleaner Office Depot others For cleaning best practices please use a pre moistened wipe with the disinfectant already applied or spray the disinfectant on to a cleaning cloth and clean the unit Wipe the surface using a circular motion and taking care not to let any ex...

Page 27: ... batteries before servicing the HDD 2 To access the HDD bay first remove the stickers in the highlighted areas below Then unscrew the HDD bay cover Next lift the HDD bay cover up to remove 3 Once the HDD bay cover has been removed unscrew the 4x screws on the HDD bracket highlighted below Then slide the HDD up to remove ...

Page 28: ...lide the battery into the battery slot with the label facing towards the front and the battery tab facing outwards Next push the door down to close the battery doors before using the system To remove the batteries push down on the battery door to spring the door open Then grab the battery s Pull Mylar to pull the battery out ...

Page 29: ...ly a white cursor appears on a blank screen Restore backed up files to your Windows environment or the entire contents of your hard disk to the original factory contents If you still see only the cursor on the screen have the AIO PC serviced My screen goes blank while the AIO PC is on Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to r...

Page 30: ...peaker even when the volume is turned up Make sure that The Mute function is off The headphone jack is not being used Speakers are selected as the playback device Battery problem Windows shows that the battery is not present Make sure that The battery door is closed The battery is installed properly with the battery label facing towards the front of the unit Check the battery s LED indicator to ch...

Page 31: ...DOC ID 16000400 Appendices ...

Page 32: ...e the power adapter is plugged in you will see that battery icon change to the picture shown to the right Please note Windows does not always report charge times accurately Windows will report when the unit is powered by battery with the battery icon shown on the right While on battery power Windows will report which battery is currently in use and how much time is remaining on the batteries Note ...

Page 33: ... the battery at a higher temperature increases the risk of a battery explosion The battery typically has a lifespan of 300 cycles under normal usage and operating conditions After 300 cycles the battery capacity may lower to 80 of its original capacity Therefore Cybernet recommends to replace these batteries for new batteries for a better run time experience Using the AIO PC in a higher or lower a...

Page 34: ...ration the system will shutdown and data may be lost Therefore Cybernet recommends users to open one battery door at a time during hot swap battery replacement Please avoid opening all of the battery doors during battery operation Please note that if the unit is connected to the power adapter the unit will remain ON even if all of the battery doors are open Other helpful information such as recomm...

Page 35: ...de models vary by product Cybernet offers up to five years of warranty Contact your Cybernet sales representative for additional details Cybernet Medical Grade Computers come with a three year warranty as of 1 1 2013 and customers can purchase additional two years for total of five years Cybernet Medical Grade Tablets come with a two year warranty as of 1 1 2013 and customers can purchase addition...

Page 36: ...ary Way Hemel Hempstead HP2 7TE United Kingdom Phone 44 845 539 1200 Fax 44 0845 539 1201 www cyberneteurope co uk sales cyberneteurope com Asia Middle East Inquiries Cybernet Asia Co Ltd 6F 11 No 54 Sec 4 Minsheng E Rd Songshan Dist Taipei City 105 Taiwan R O C Phone 02 7742 2318 Fax 02 2793 3172 www cybernet com tw sales cybernet com tw Australia Support Center Cybernet Australia PTY Ltd 9A 38 B...

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