CyberData 11307 Operation Manual Download Page 7

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Operations Guide

931640A

CyberData Corporation

B.1 Set up a TFTP Server ..........................................................................................................111

B.1.1 In a LINUX Environment ............................................................................................111
B.1.2 In a Windows Environment .......................................................................................111

Appendix C Troubleshooting/Technical Support

112

Index 114

Summary of Contents for 11307

Page 1: ... InformaCast Indoor Intercom with Keypad Operations Guide Part 011307 Document Part 931640A for Firmware Version 20 0 0 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 The IP Endpoint Company ...

Page 2: ...es the right to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses Some of this Open Source Software may be owned by third parties Open So...

Page 3: ...that is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment It is the responsibility of the user to establish appropriate safety ergonomic and health practices and determine the applicability of regulatory limitations prior to use Potential safety hazards are identified in this manual thro...

Page 4: ...ularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparat...

Page 5: ... firmware version 20 0 0 was released on March 14 2019 Browsers Supported The following browsers have been tested against firmware version 20 0 0 Internet Explorer version 11 Firefox also called Mozilla Firefox version 62 0 Chrome version 63 0 3239 132 Safari version 12 Microsoft Edge version 42 17134 1 0 ...

Page 6: ... 4 1 Factory Default Settings 26 2 4 2 Intercom Web Page Navigation 27 2 4 3 Using the Toggle Help Button 28 2 4 4 Log in to the Configuration Home Page 30 2 4 5 Configure the Device 34 2 4 6 Configure the Button Parameters 39 2 4 7 Configure the Security 43 2 4 8 Configure the Network Parameters 49 2 4 9 Configure the SIP Session Initiation Protocol Parameters 51 2 4 10 Configure the SSL Paramete...

Page 7: ...TP Server 111 B 1 1 In a LINUX Environment 111 B 1 2 In a Windows Environment 111 Appendix C Troubleshooting Technical Support 112 C 1 Frequently Asked Questions FAQ 112 C 2 Documentation 112 C 3 Contact Information 113 C 4 Warranty and RMA Information 113 Index 114 ...

Page 8: ...odel Number Label1 1 This figure is just an example The information on the label of your product may be slightly different Singlewire Informacast Indoor Intercom With Keypad 011307 021534 www cyberdata net This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interfe...

Page 9: ... be installed as part of a VoIP phone system Figure 1 2 Typical Installation DC Source 1 A 30 VDC Sense Input Terminal Block of the CyberData Device Enter key code to trigger the dry contact in the device Standard Electronic Door Sense not sold by CyberData 6 5 Standard Electronic Door Strike not sold by CyberData 4 3 3 4 5 6 2 1 7 8 PoE Switch Trigger electric door strike with a predetermined key...

Page 10: ...ire InformaCast High Quality Audio Call Manager Features Plays audio from Multicast TLS 1 2 enhanced security for IP Endpoints in a local or cloud based environment SIP compliant Full duplex voice operation Supports SRST Survivable Remote Site Telephony in a Cisco environment Enhanced acoustic echo canceling Network web management and firmware download Network adjustable speaker volume Concurrent ...

Page 11: ...operations DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing TFTP Client Facilitates hosting for the Autoprovisioning configuration file RTP RTP AVP Audio Video Profile TLS 1 2 Facilitates autoprovisioning configuration values on boot Audio Encodings PCMU G 711 mu law PCMA G 711 A law G 722 G 729 1 5 Supported SIP Servers The following link contains in...

Page 12: ...On Board Relay 1A 30 VDC Payload Types G 711 a law G 711 µ law G 722 and G 729 Network Security TLS SSL 1 2 Operating Range Temperature 40o C to 55o C 40o F to 131o F Humidity 5 95 non condensing Storage Temperature Storage Altitude 40o C to 70o C 40o F to 158o F Up to 15 000 ft 4573 m Dimensionsb b Dimensions are measured from the perspective of the product being upright with the front of the pro...

Page 13: ...ital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operatio...

Page 14: ...e See Appendix A Mounting the Singlewire InformaCast Indoor Intercom with Keypad for physical mounting information Table 2 2 Parts List Quantity Part Name Illustration 1 Singlewire InformaCast Indoor Intercom with Keypad Assembly 1 Installation Quick Reference Guide 1 Mounting Accessory Kit 2 Installing the Singlewire InformaCast Indoor Intercom with Keypad ...

Page 15: ...omponents Figure 2 3 shows the components of the Intercom Figure 2 3 Intercom Components Call Button Speaker Drain Hole See Section 2 2 1 Call Button and Call Button LED for information about the functionality of the Call Button Keypad See Section 2 2 2 Dialing from the Keypad for information about the functionality of the keypad ...

Page 16: ... factory defaults have been reset the device may download firmware twice The device will blink remain solid for 10 to 20 seconds and then resume blinking This process will take longer if there are many audio files downloading When the software has finished initialization the Call Button LED will blink twice When a call is established not just ringing the Call Button LED will blink On the Device Co...

Page 17: ...E power Use of these contacts for any other purpose will damage the device and void the product warranty Figure 2 5 Connections and Alternate Power Input 1 8 Wire IN Tin Leads Approx 1 4 or 6mm Terminal Block can accept 16 AWG wire Alternate Power Input 1 8 to 12VDC 1000mA Regulated Power Supply 2 Power Ground Relay Contact 1 A at 30 VDC for continuous loads 3 Relay Common 4 Relay Normally Open Co...

Page 18: ...640A CyberData Corporation 11 2 3 1 1 Remote Switch Connection Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed The call will go to the extension specified as the dial out extension on the SIP page Figure 2 6 Remote Switch Connection 1 8 Terminal Block ...

Page 19: ...n relay that can be activated by a web configurable DTMF string that can be received from a VoIP phone supporting out of band RFC2833 DTMF as well as a number of other triggering events See the Device Configuration Page on the web interface for relay settings This relay can be used to trigger low current devices like LED strobes and security camera input signals as long as the load is not an induc...

Page 20: ...guring with an inductive load please use an intermediary relay with a High PIV Ultrafast Switching Diode We recommend using the Network Dual Door Strike Relay CD 011375 see Section 2 3 3 2 Network Dual Door Strike Relay Wiring Diagram with External Power Source Figure 2 7 Devices Less than 1A at 30 VDC 1 8 DC Source 1 A 30 VDC Sense Input LED Strobe Light Terminal Block of the CyberData Device The...

Page 21: ...oltages may be present No user serviceable part inside Refer to qualified service personnel for connecting or servicing Figure 2 8 Network Dual Door Strike Relay Wiring Diagram with External Power Source Sense Input 2 DC Source 2 AC Source 2 OR 802 3af Compliant Ethernet Switch CyberData Aux Button 2 Device The relay connection maximum wire size is 12 gauge stranded wire Door Strike Sense Input 1 ...

Page 22: ...he following website http support cyberdata net Sense Input 2 Aux Button 2 Sense Input 1 Aux Button1 Door Strike Door Strike 802 3at Compliant Ethernet Switch Internal 12VDC source 500 mA maximum GENERAL ALERT Caution Equipment Hazard The door strike must have an internal or external mov or diode for over voltage protection when connecting directly to the module See the Network Dual Door Strike Re...

Page 23: ...ell as AC and higher voltage devices See Figure 2 10 for the wiring diagram Figure 2 10 Door Strike Relay Module Wiring Diagram from Intercom If you have questions about connecting door strikes or setting up the web configurable options please contact our support department at the following website http support cyberdata net Door Lock Sense Input The terminal block can accept 16 AWG stranded wire ...

Page 24: ...Connecting an Auxiliary RGB Strobe to the Device 1 Connect the strobe cable to the board of the Auxiliary RGB Strobe and the board of the device as shown in Figure 2 11 Please see the Auxiliary RGB Strobe Operations Guide for more information about this product J1 JX Device Board Auxiliary RGB Strobe Board Figure 2 11 Connecting the Auxiliary RGB Strobe Kit to the Device ...

Page 25: ...ercom with Keypad Intercom Connectors Operations Guide 931640A CyberData Corporation 18 2 3 5 Intercom Connectors See the following figures and tables to identify the connectors and functions of the Intercom Figure 2 12 Connector Locations Board Top ...

Page 26: ...ophone Interface Not Used JSPKR Speaker Interface JKPAD Keypad Interface Not Used JUSB USB Interface Not Used JZ I C 5V Peripheral Bus J2 Biometric Interface Not Used J3 JTAG Interface Not Used J5 ISP AT Tiny Interface Factory Only J6 Digital Microphone Interface Not Used JP3 Mute Disable Jumper Jumper should be removed JP6 Enable AT Tiny Jumper should be installed JP7 Enable Write to EEPROM Jumpe...

Page 27: ...Installing the Singlewire InformaCast Indoor Intercom with Keypad Intercom Connectors Operations Guide 931640A CyberData Corporation 20 Figure 2 13 Connector Locations Board Bottom ...

Page 28: ...on J1 PoE Network Connection RJ 45 ethernet J4 SD Card Slot JAEC AEC Configuration Interface Factory Use Only JCON Console Port Factory Use Only JIO Terminal Block see Figure 2 5 JP5 Reset jumpera a Do not install a jumper Momentary short to reset Permanent installation of a jumper would prevent the board from running all together JX Auxiliary Strobe Connector SW1 See Section 2 3 7 RTFM Button ...

Page 29: ...nnectivity and Data Rate When you plug in the Ethernet cable or power supply to the Intercom the following occurs The square GREEN Link Activity LED blinks when there is network activity see Figure 2 14 The square AMBER 100 Mb Link LED above the Ethernet port indicates that the network 100 Mb connection has been established see Figure 2 14 Figure 2 14 Activity and Link LED Link Activity 100 Mb Lin...

Page 30: ...hen the Intercom is operational and linked to the network you can use the Reset Test Function Management RTFM button see SW1 in Figure 2 15 on the Intercom board to announce and confirm the Intercom s IP Address and test to see if the audio is working Note You must do these tests prior to final assembly Figure 2 15 RTFM Button SW1 RTFM button SW1 ...

Page 31: ...ress 1 Press and release the RTFM button see SW1 in Figure 2 16 within a five second window Note The device will use DHCP to obtain the new IP address DHCP assigned address or default to 10 10 10 10 if a DHCP server is not present Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings Figure 2 16 RTFM Button SW1 RTFM button SW...

Page 32: ...is delivered with factory set default values To restore the factory default settings 1 Press and hold the RTFM button see SW1 in Figure 2 17 for more than five seconds 2 The device announces that it is restoring the factory default settings Note The device will use DHCP to obtain the new IP address DHCP assigned address or default to 10 10 10 10 if a DHCP server is not present Figure 2 17 RTFM But...

Page 33: ...g the Singlewire InformaCast Indoor Intercom with Keypad for instructions 2 4 1 Factory Default Settings All Intercoms are initially configured with the following default IP settings When configuring more than one Intercom attach the Intercoms to the network and configure one at a time to avoid IP address conflicts Parameter Factory Default Setting IP Addressing DHCP IP Addressa a Default if there...

Page 34: ...b page Web Page Item Description Link to the Home page Link to the Device page Link to the Buttons page Link to the Security page Link to the Network page Link to go to the SIP page Link to the SSL page Link to the Multicast page Link to the Access Log page Link to the Sensor page Link to the Audiofiles page Link to the Events page Link to the Door Strike Relay page Link to the Autoprovisioning pa...

Page 35: ... of the settings on the webpage To use the Toggle Help button do the following 1 Click on the Toggle Help button that is on the UI webpage See Figure 2 18 and Figure 2 19 Figure 2 18 Toggle Help Button 2 You will see a question mark appear next to each web page item that has been provided with a short description by the Help feature See Figure 2 19 Figure 2 19 Toggle Help Button and Question Marks...

Page 36: ...s Guide 931640A CyberData Corporation 29 3 Move the mouse pointer to hover over the question mark and a short description of the web page item will appear See Figure 2 20 Figure 2 20 Short Description Provided by the Help Feature A short description of the web page item will appear Question mark Hostname ...

Page 37: ...ote You may also download CyberData s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products CyberData s VoIP Discovery Utility program is available at the following website address https www cyberdata net pages discovery Note The Intercom ships in DHCP mode To get to the Home page use the discovery utility to scan for th...

Page 38: ...nglewire InformaCast Indoor Intercom with Keypad Log in to the Configuration Home Page Operations Guide 931640A CyberData Corporation 31 Figure 2 21 Home Page v20 0 0 307200001 v20 0 0 v20 0 0 Singlewire Keypad Intercom ...

Page 39: ...s the user to boot from the alternate partition IP Addressing Shows the current IP addressing setting DHCP or static IP Address Shows the current IP address Subnet Mask Shows the current subnet mask address Default Gateway Shows the current default gateway address DNS Server 1 Shows the current DNS Server 1 address DNS Server 2 Shows the current DNS Server 2 address SIP Volume Shows the current SI...

Page 40: ... B casts rejected B casts Active Shows the number of active B casts Import Settings Use this button to select a configuration file to import After selecting a configuration file click Import to import the configuration from the selected file Export Settings Click Export to export the current configuration to a file Click the Save button to save your configuration settings Click on the Reboot butto...

Page 41: ...rcom with Keypad Configure the Device Operations Guide 931640A CyberData Corporation 34 2 4 5 Configure the Device 1 Click the Device menu button to open the Device page See Figure 2 22 Figure 2 22 Device Configuration Page Singlewire Keypad Intercom ...

Page 42: ...bled Sensor Volume Set the speaker volume for playing sensor activated audio A value of 0 will mute the speaker during sensor activated audio Push to Talk Volume Set the speaker volume for Push to Talk operation A value of 0 will mute the speaker in Push to Talk mode InformaCast Volume Set on the Singlewire server Microphone Settings Microphone Gain Set the microphone gain level Push to Talk Micro...

Page 43: ...eactivation code is entered Activate Relay with DTMF Code must be enabled Enter up to 25 digits and are supported Relay Deactivation Code Code used to deactivate the relay when entered on a phone during a SIP call with the device Activate Relay with DTMF Code must be enabled Enter up to 25 digits and are supported Play tone during DTMF Activation When selected the device will play a tone out of th...

Page 44: ...he operator from terminating a call by pressing the Call button The call must be terminated by the phone user Enable DTMF Push to Talk This option is for noisy environments When enabled in an active call the remote phone can force receive only audio setting the mic gain to max and muting the speaker by pressing the key Pressing the key will force send only audio setting the max speaker volume and ...

Page 45: ...Broadcast Green The green LED value for the Singlewire Broadcast Blue The blue LED value for the Singlewire Broadcast Use this button to preview the strobe flashing behavior for the Sensor Strobe Settings Click on the Test Audio button to do an audio test When the Test Audio button is pressed you will hear a voice message for testing the device audio quality and volume Click on the Test Microphone...

Page 46: ...nfigure the Button Parameters Operations Guide 931640A CyberData Corporation 39 2 4 6 Configure the Button Parameters 1 Click the Button Config button to open the Button Configuration page See Figure 2 23 Figure 2 23 Button Configuration Page Singlewire Keypad Intercom ...

Page 47: ... Relay Deactivation code is entered Enter up to 25 digits and are supported Relay Deactivation Code Code used to deactivate the relay when entered on a phone during a SIP call with the device Enter up to 25 digits and are supported Allow Telephone Dialout When enabled the user will be able to use the keypad to dial while the device is in Security mode Call Button Dial this extension when the call ...

Page 48: ...his extension when the key is pressed Keypad Dial this extension when the key is pressed Call Button Dial this extension when the call button is pressed Button Tones Play Button Tones Play a tone when the keypad buttons are pressed Click the Save button to save your configuration settings Click on the Reboot button to reboot the system Click on the Start button to start a button test Click on the ...

Page 49: ...ting Action Table 2 11 Triggering a Dial Out Call or Security Code Dialing 123 and waiting for several seconds The device will call extension 123 through the default SIP server Dialing 123 and waiting for several seconds The device will do nothing The entry is an unrecognized security entry Dialing 1234560 and waiting for several seconds The device will activate the relay for Security Code 0 for 6...

Page 50: ...with Keypad Configure the Security Operations Guide 931640A CyberData Corporation 43 2 4 7 Configure the Security 1 Click the Security menu button to open the Security page See Figure 2 22 Figure 2 24 Security Configuration Page Singlewire Keypad Intercom ...

Page 51: ...the Security Code Page Removes the security code record Opens a new Configure Security Code window Relay Settings Activate Relay on Valid Code Activates the relay when a valid code is entered This would likely be used to open a door Activate DSR on Valid Code Activates the remote relay when a valid code is entered This would likely be used to open a door Relay Timeout seconds Specifies how many se...

Page 52: ...haracters Multicast Audio Message When selected the device will multicast the blacklist audio file to the specified address and port Multicast Address The multicast address that the blacklist audiofile will be played to Multicast Port The multicast port that the blacklist audofile will be played to Times to Play Multicast Message The number of times the blacklist audio file will be played via mult...

Page 53: ...Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Security Operations Guide 931640A CyberData Corporation 46 ...

Page 54: ...curity code maximum 8 digits must be distinct Valid From See Section 2 4 7 2 The Valid From and Valid To Settings Valid To See Section 2 4 7 2 The Valid From and Valid To Settings Blacklist Blacklist is used to deny entry to the specified security code Entering a blacklisted code will trigger the buzzer and can trigger a call to an extension or a multicast of a pre recorded message Saves the chang...

Page 55: ...lus an optional time except if using All which will not use a time Some examples ValidFrom0 Mon9 00 ValidFrom0 ValidTo0 Fri17 00 ValidTo0 monday through friday 9am to 5pm ValidFrom0 All ValidFrom0 ValidTo0 All ValidTo0 all day every day ValidFrom0 All ValidFrom0 ValidTo0 All12 00 ValidTo0 every day till 12 00 ValidFrom0 Mon12 00 ValidFrom0 ValidTo0 Mon12 00 ValidTo0 times are inclusive this code i...

Page 56: ...eypad Configure the Network Parameters Operations Guide 931640A CyberData Corporation 49 2 4 8 Configure the Network Parameters 1 Click the Network menu button to open the Network page Figure 2 26 Figure 2 26 Network Configuration Page Singlewire Keypad Intercom ...

Page 57: ...sk Enter the Subnet Mask in dotted decimal notation Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal notation DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal notation Current Network Settings Shows the current network settings IP Address Shows the current Static IP a...

Page 58: ...9 Configure the SIP Session Initiation Protocol Parameters 1 Click on the SIP menu button to open the SIP page Figure 2 27 Figure 2 27 SIP Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device If a CyberData Strobe product is not connected to your device you will not see the strobe settings Singlewire Keypad Intercom ...

Page 59: ...on Protocol Parameters Operations Guide 931640A CyberData Corporation 52 Figure 2 28 SIP Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device If a CyberData Strobe product is not connected to your device you will not see the strobe settings ...

Page 60: ...is required for SIP registration authentication Enter up to 64 alphanumeric characters Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server This parameter is required for SIP registration authentication Enter up to 64 alphanumeric characters Re registration Interval in seconds The SIP Re registration interval in seconds is the SIP Registration lease time also know...

Page 61: ...ke by its certificate and common name The TLS handshake will be aborted if the server is deemed to be inauthentic and SIP registration will not proceed Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a fully qualified domain name FQDN When an IP address is configured the device will send all SIP messages to this IP address When an FQDN is configured...

Page 62: ...vior for the SIP Ring Strobe Settings SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device If a CyberData Strobe product is not connected to your device you will not see the strobe settings Blink Strobe during Call When selected the Strobe will blink a scene during a call Scene Select desired scene only one may be chosen ...

Page 63: ...nd during the duration of the event MWI Call Color Select desired color only one may be chosen Brightness How bright the strobe will blink when there is a message waiting This is the maximum brightness for fade type scenes Red The red LED value for MWI Green The green LED value for MWI Blue The blue LED value for MWI Use this button to preview the strobe flashing behavior for the MWI Strobe Settin...

Page 64: ...uring the duration of the event Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event Color Select desired color only one may be chosen Brightness How bright the strobe will blink when the Nightringer is ringing This is the maximum brightness for fade type scenes Red The red LED value for Nightringer Green The green LED value fo...

Page 65: ...ter each numerical digit Extension String Resulting Action 302 Dial out extension 302 and establish a call 302 2 Dial out extension 302 and establish a call wait 3 seconds then send the DTMF tone 2 302 25 4 1 Dial out extension 302 and establish a call wait 3 seconds then send the DTMF tone 2 send out DTMF tone 5 wait 6 seconds send out DTMF tone 4 wait 4 seconds send out DTMF tone 1 Note The maxi...

Page 66: ...P Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones using rfc2833 The first comma will pause three seconds after a call is first established with a remote device Subsequent commas will pause for 2 seconds A pause of one second will be sent after each numerical digit Extension String Resulting Action 302 Dial out extension 30...

Page 67: ...rcom with Keypad Configure the SSL Parameters Operations Guide 931640A CyberData Corporation 60 2 4 10 Configure the SSL Parameters 1 Click SSL menu button to open the SSL page Figure 2 37 Figure 2 30 SSL Configuration Page Singlewire Keypad Intercom ...

Page 68: ...Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the SSL Parameters Operations Guide 931640A CyberData Corporation 61 Figure 2 31 SSL Configuration Page ...

Page 69: ...s and Remove All will remove all registered CAs Client Certificate When doing mutual authentication this device will present a client certificate with these parameters Client CA Right click and Save Link As to get the Cyberdata CA used to sign this client certificate Test SSL Connection Server The ssl test server address as a fully qualified domain name or in IPv4 dotted decimal notation Port The ...

Page 70: ...re the SSL Parameters Operations Guide 931640A CyberData Corporation 63 2 4 10 1 Certificate Info Window The Certificate Info Window provides details of the certificate This window appears after clicking on the Info button See Figure 2 32 Figure 2 32 Certificate Info Window ...

Page 71: ...1640A CyberData Corporation 64 2 4 10 2 Remove Server Certificate Window The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates This window appears after clicking on the Remove button See Figure 2 33 Figure 2 33 Remove Server Certificate Window ...

Page 72: ...aging zone can consist of one or many CyberData multicast group enabled products There is no limit to how many speakers can be in a given paging zone Each multicast group is defined by a multicast address and port number Each multicast group is assigned a priority allowing simultaneously arriving pages to be serviced based on importance Multicast groups are compatible with IGMP through version 3 T...

Page 73: ...ations Guide 931640A CyberData Corporation 66 Figure 2 34 Multicast Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device If a CyberData Strobe product is not connected to your device you will not see the strobe settings Singlewire Keypad Intercom ...

Page 74: ...ing the Strobe Kit If you are not using the Strobe Kit you will not see the strobe settings ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during the duration of the event Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3 5 seconds during the duration of the event Fast Fade Strobe wi...

Page 75: ... calls multicast streams ring tones ringback tones and nightring tones are all prioritized Ringtones and Nightringtones Ringtones all play at the same priority level This means that it is possible to have a nightring tone and a normal ringtone playing at the same time Polycom Emergency Channel When an emergency Polycom channel group number is selected the device will subscribe to the default chann...

Page 76: ...ypad Configure the Access Log Parameters Operations Guide 931640A CyberData Corporation 69 2 4 12 Configure the Access Log Parameters 1 Click the Access Log menu button to open the Access Log page Figure 2 37 Figure 2 35 Access Log Page Singlewire Keypad Intercom ...

Page 77: ...cess log This window appears after clicking on the Clear button See Figure 2 36 Figure 2 36 Clear Access Log Confirmation Window Table 2 20 Access Log Configuration Parameters Web Page Item Description Access Log Refresh the web page view new log entries Erases the log When pressed the Clear Access Log Confirmation Window appears See Section 2 4 12 1 Clear Access Log Confirmation Window Downloads ...

Page 78: ... removed from the case Each sensor can trigger up to five different actions Flash the LED until the sensor is deactivated roughly 10 times second Activate the relay until the sensor is deactivated Loop an audio file out of the Intercom speaker until the sensor is deactivated Call an extension and establish two way audio Call an extension and play a pre recorded audio file Note Calling a preset ext...

Page 79: ...ated Use the Dial Out Extension field below to specify the extension the device will call Dial Out Extension Specify the extension the device will call when the on board door sensor is activated Enter up to 64 alphanumeric characters Dial Out ID An additional Caller identification string added to outbound calls Enter up to 64 alphanumeric characters Play recorded audio When selected the device wil...

Page 80: ...vice will call an extension when the intrusion sensor is activated Use the Dial Out Extension field below to specify the extension the device will call Dial Out Extension Specify the extension the device will call when the intrusion sensor is activated Enter up to 64 alphanumeric characters Dial Out ID An additional Caller identification string added to outbound calls Enter up to 64 alphanumeric c...

Page 81: ...rightness How bright the strobe will blink when the intrusion sensor is triggered This is the maximum brightness for fade type scenes Red The red LED value for the Intrusion Sensor Green The green LED value for the Intrusion Sensor Blue The blue LED value for the Intrusion Sensor Use this button to preview the strobe flashing behavior for the Intrusion Sensor Strobe Settings Click the Test Door Se...

Page 82: ...tion 75 2 4 14 Configure the Audio Configuration Parameters The Audiofiles page is used to add custom audio to the board User uploaded audio will take precedence over the audio files shipped with the Intercom 1 Click on the Audiofiles menu button to open the Audiofiles page Figure 2 38 Figure 2 38 Audiofiles Configuration Page Singlewire Keypad Intercom ...

Page 83: ...Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Audio Configuration Parameters Operations Guide 931640A CyberData Corporation 76 Figure 2 39 Audiofiles Page ...

Page 84: ...orresponds to the spoken word dot 24 character limit Audio Test Corresponds to the message This is the CyberData IP speaker test message 24 character limit Page Tone Corresponds to a simple tone used for beep on initialization and beep on page 24 character limit Your IP Address Is Corresponds to the message Your IP address is 24 character limit Rebooting Corresponds to the spoken word Rebooting 24...

Page 85: ...The Delete button will delete any user uploaded audio and restore the stock audio file The Save button will download a new user audio file to the board once you ve selected the file by using the Browse button The Save button will delete any pre existing user uploaded audio files Table 2 22 Audiofiles Configuration Parameters continued Web Page Item Description ...

Page 86: ...ta Corporation 79 2 4 14 1 User created Audio Files User created audio files should be saved in the following format RIFF little endian data WAVE audio Microsoft PCM 16 bit mono 8000 Hz You can use the free utility Audacity to convert audio files into this format See Figure 2 40 through Figure 2 42 Figure 2 40 Audacity 1 Figure 2 41 Audacity 2 ...

Page 87: ... Configure the Audio Configuration Parameters Operations Guide 931640A CyberData Corporation 80 When you export an audio file with Audacity save the output as WAV Microsoft signed 16 bit PCM Figure 2 42 WAV Microsoft signed 16 bit PCM WAV Microsoft signed 16 bit PCM ...

Page 88: ...A CyberData Corporation 81 2 4 15 Configure the Events Parameters The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board 1 Click on the Events menu button to open the Events page Figure 2 43 Figure 2 43 Event Configuration Page Singlewire Keypad Intercom ...

Page 89: ...ing SIP call and it is not possible to alter this behavior Enable Multicast Start Events When selected the device will report when the device starts playing a multicast audio stream Enable Multicast Stop Events When selected the device will report when the device stops playing a multicast audio stream Enable Power On Events When selected the device will report when it boots Enable Sensor Events Wh...

Page 90: ... Device MAC 0020f70015b6 event POWERON event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 199 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event HEARTBEAT event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Lengt...

Page 91: ...pplication x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event CALL_TERMINATED event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 197 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event RINGI...

Page 92: ... encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event RELAY_ACTIVATED event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event RELAY_DEACTIVATED event cyberdata POST xmlparse_engin...

Page 93: ...entry of a DTMF code manually through the web interface or by using a Windows application This section describes operations for running firmware version 4 8 or later of the Dual Door Strike Relay If you have an older version of the firmware then please contact CyberData Technical Support The version number appears in the Discovered Remote Relays section on the DSR page Figure 2 44 1 Click on the D...

Page 94: ...see a question mark appear next to some of the web page items Move the mouse pointer to hover over a question mark to see a short description of a specific web page item Discovered Remote Relays The Discovered Remote Relays section lists all of the networked door strike relays on the network To associate your device with a door strike relay click on the Associate button This action allows the user...

Page 95: ... can be used to automatically configure your device The autoprovisioning file is an xml file with the device configuration Values found in this file will override values stored in on board memory Note By default the device will try to set up its configuration with autoprovisioning 1 Click the Autoprov menu button to open the Autoprovisioning page See Figure 2 45 Figure 2 45 Autoprovisioning Page S...

Page 96: ...he username used to authenticate with an autoprovisioning server Leave this field blank to disable authentication Password The password used to authenticate with an autoprovisioning server Leave this field blank to disable authentication Autoprovisioning Autoupdate in minutes The reoccurring time in minutes the device will wait before checking for new autoprovisioning files Enter up to 6 digits A ...

Page 97: ...ermines the protocol used to download the autoprovisioning file The device looks for DHCP options in the following order 1 Option 43 a FQDN or an IP address to an http server 2 Option 72 an IP address to an http server 3 Option 150 an IP address to a tftp server 4 Option 66 an IP address to a tftp server or if the entry starts with http a FQDN to a http server You can download an autoprovisioning ...

Page 98: ...o download http example com common xml 3 It will try to download http example com sip_reg0020f7123456 xml 4 It will try to download http example com audio0020f7123456 5 It will try to download http example com device xml The device is reconfigured every time it downloads a new file so if two files configure the same option the last one will be the one that is saved It is possible to autoprovision ...

Page 99: ...ectory path 0020f7020002 xml TFTP options may not support subdirectories If a directory is set in the filename field firmware and audio files will also be downloaded from this subdirectory If the filename ends with a forward slash the device will treat it as a subdirectory For example The autoprovisioning server is set to https www example com The autoprovisioning filename is set to cyberdata On b...

Page 100: ...date even if the firmware version has not changed The FirmwareFile name can contain path elements i e path to firmware 10 3 0 uImage device_file_name The device also supports product strings for downloading firmware If the FirmwareFile option is not set the device will look for its particular product string for a firmware filename In this way a generic autoprovisioning file can specify unique firm...

Page 101: ...ialoutExtension0 204 DialoutExtension0 SIPSettings sip_0020f7020002 xml SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword DialoutExtension0 555 DialoutExtension0 SIPSettings On boot Device1 tries to fetch the file 0020f7023614 xml from https autoprovtest server net This file is not available so device1 then tries to fetch the file 000000cd xml This file exists and Device1 ...

Page 102: ...loutExtension0 204 DialoutExtension0 SIPSettings 0020f7020002 xml MiscSettings AutoprovFile common_settings xml AutoprovFile MiscSettings SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword DialoutExtension0 555 DialoutExtension0 SIPSettings common_settings xml MiscSettings DeviceName CyberData Autoprovisioned DeviceName MiscSettings SIPSettings SIPServer 10 0 0 253 SIPServe...

Page 103: ...the common file a pointer to sip_common xml From the common file a pointer to the device specific sip_ macaddress xml Autoprovisioned Audio Files Audio files are stored in non volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device Loading many audio files to the device from the web page could cause it to appear unresponsive If this happens wait until...

Page 104: ...orInfo text code 10 text authoritative log facility local7 subnet 10 0 0 0 netmask 255 0 0 0 max lease time 3600 default lease time 3600 option routers 10 0 0 1 option subnet mask 255 0 0 0 option domain name voiplab option domain name servers 10 0 0 252 option time offset 8 Pacific Standard Time option www server 99 99 99 99 OPTION 72 option tftp server name 10 0 1 52 OPTION 66 option tftp server...

Page 105: ...llowing steps 1 On the Autoprovisioning page click on the Download Template button 2 You will see a window prompting you to save a configuration file xml to a location on your computer Figure 2 46 The configuration file is the basis for the default configuration settings for your unit 3 Choose a location to save the configuration file and click on OK See Figure 2 46 Figure 2 46 Configuration File ...

Page 106: ...et products 011307 2 Unzip the firmware version file This file may contain the following Firmware file Release notes Autoprovisioning template 3 Log in to the Home page as instructed in Section 2 4 4 Log in to the Configuration Home Page 4 Click on the Firmware menu button to open the Firmware page Figure 2 47 GENERAL ALERT Caution Equipment Hazard CyberData strongly recommends that you first rebo...

Page 107: ...d is complete you will see the words Upload finished under Status Messages 9 At this point you will see the progress of the upload s post processing in the Upload Post Processing bar Note Do not reboot the device before the upgrading process is complete 10 When the process is complete you will see the words SWUPDATE Successful under Status Messages 11 The device will reboot automatically 12 The Ho...

Page 108: ...tion of the firmware file that you want to upload Click on the Upload button to automatically upload the selected firmware and reboot the system Note This button only appears after the user has selected a firmware file Upload progress Status bar indicates the progress in uploading the file Upload Post Processing Status bar indicates the progress of the software installation Status Messages Message...

Page 109: ...tion 102 2 6 Reboot the Device To reboot the device complete the following steps 1 Log in to the Home page as instructed in Section 2 4 4 Log in to the Configuration Home Page 2 Click on the Reboot button on the Home page Figure 2 49 A normal restart will occur Figure 2 49 Home Page v20 0 0 307200001 v20 0 0 v20 0 0 Singlewire Keypad Intercom Reboot ...

Page 110: ...mmand post data request test_relay Test Audio wget user admin password admin auth no challenge quiet O dev null no check certificate https 10 10 1 154 command post data request test_audio Speak IP Address wget user admin password admin auth no challenge quiet O dev null no check certificate https 10 10 1 154 command post data request speak_ip_address Test Mic wget user admin password admin auth no...

Page 111: ...ofiles quiet O dev null post data pagetone Play Play the Your IP Address Is audio file wget user admin password admin auth no challenge no check certificate https 10 10 1 138 audiofiles quiet O dev null post data youripaddressis Play Play the Rebooting audio file wget user admin password admin auth no challenge no check certificate https 10 10 1 138 audiofiles quiet O dev null post data rebooting ...

Page 112: ... Corporation 105 Swap boot partitions wget user admin password admin auth no challenge quiet O dev null no check certificate https 10 10 1 154 command post data request swap_boot_partition a Type and enter all of each http POST command on one line Table 2 28 Command Interface Post Commands continued Device Action HTTP Post Commanda ...

Page 113: ...d make sure that you have received all of the parts Refer to Table A 1 and Table A 2 Quantity Part Name Illustration 4 6 x 1 25 inch Sheet Metal Screw 4 6 Plastic Anchor Quantity Part Name Illustration 4 6 x 3 8 inch Pan Head Phillips Machine Screwa a Only two screws are needed for a 1 Gang Box Table A 1 Wall Mounting Components Part of the Accessory Kit Table A 2 Gang Box Mounting Components Part...

Page 114: ...e A 50 shows a wall mounting option Figure A 50 Wall Mounting Option Backplate Not Provided Ground Wire are Drill Holes for Anchors 121001A Screw Accessory Kit Wall Cutout Faceplate Assembly Mounting Screws Network Cable Open Closed Slot Slot Ground Lug Nut Network Cable to J1 ...

Page 115: ...te Single Gang Box use two Accessory Kit Two Gang Box use four Not Provided Network Cable Drill Holes for Anchors Screw 121001A Accessory Kit Cutout for Single Gang Box Single Gang Box or Wall Cutout Wall Cutout Screw 121002B Faceplate Assembly Screw 4x Screws Anchors Mounting Two Gang Box Not Provided Ground Wire Open Closed Slot Slot Ground Lug Nut Network to J1 Cable ...

Page 116: ...t the Intercom Operations Guide 931640A CyberData Corporation 109 A 2 Dimensions Figure A 1 Unit Dimensions Front and Side View 6 50 165 0 1 65 41 9 1 90 48 2 4 53 115 0 Dimensions are in Inches Millimeter ...

Page 117: ...200 106 68 DIMENSIONS ARE IN INCHES MILLIMETER 2 300 58 42 3 700 93 98 ø0 138 ø3 51 Fits 6 32 Machine Screw 4 Places Effective Range for Intrusion Sensor to Function from 3 mm to 14 mm TOP SIDE J6 J7 J9 J2 J10 J8 J1 J3 Instrusion Sensor 0 118 3 00 0 551 14 00 JP10 J5 0 532 13 53 0 501 12 73 1 083 27 52 PROJECTION THIRD ANGLE PROJECTION JP1 J12 J4 SW1 ...

Page 118: ...rectory you created in Step 1 the directory that contains the files to be uploaded For example in tftpd l s tftpboot your_directory_name B 1 2 In a Windows Environment You can find several options online for setting up a Windows TFTP server This example explains how to use the Solarwinds freeware TFTP server which you can download at http www cyberdata net assets common Solarwinds zip To set up a ...

Page 119: ... questions for your product click on the FAQs tab at the following webpage https www cyberdata net products 011307 C 2 Documentation The documentation for this product is released in an English language version only To download PDF copies of CyberData product documentation click on the Downloads tab at the following webpage https www cyberdata net products 011307 ...

Page 120: ...website http support cyberdata net The Support Form initiates a ticket which CyberData uses for tracking customer requests Most importantly the Support Form tells us which PBX system and software version that you are using the make and model of the switch and other important information This information is essential for troubleshooting Please also include as much detail as possible in the Comments...

Page 121: ...71 intrusion sensor 60 69 71 network 49 SIP 51 using Web interface 26 configuration home page 30 configuration page configurable parameters 35 50 contact information 113 contact information for CyberData 113 current network settings 50 CyberData contact information 113 D default gateway 26 intercom settings 114 IP address 26 subnet mask 26 username and password 26 web login username and password 3...

Page 122: ...identifying your product 1 import settings 33 import export settings 33 installation typical intercom system 2 intercom configuration default IP settings 26 intercom configuration page configurable parameters 53 intrusion sensor 71 73 activate relay 73 dial out extension 73 flash button LED 73 play audio locally 73 IP address 26 50 IP addressing default IP addressing setting 26 K keypad configurat...

Page 123: ...oring factory default settings 25 114 ringtones 68 lengthy pages 68 RJ 45 21 rport discovery setting disabling 54 RTFM button 23 RTFM jumper 23 24 25 RTP AVP 4 S sales 113 security code 42 security mode settings 40 sensor setup page 60 69 71 86 sensor setup parameters 60 69 71 sensors 72 server address SIP 53 service 113 setting up the device 10 settings default 25 SIP enable SIP operation 53 loca...

Page 124: ...olume 35 push to talk volume 35 ring volume 35 sensor volume 35 SIP volume 35 W wall mounting option 107 warranty policy at CyberData 113 web access password 26 web access username 26 web configuration log in address 30 web page navigation 27 web page navigation 27 web based intercom configuration 26 weight 5 wget free unix utility 103 Windows setting up a TFTP server on 111 wire gauge terminal bl...

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