8
9. Troubleshooting
The following error messages can appear.
Error display Possible causes of errors
Correction of errors
oL
The maximum capacity of 400 lb
(180 kg / 28 st) has been exceeded.
Weigh only the maximum permissible
weight.
Lo
Low power.
Change the battery.
(
If the scale has not been in use for a long
period of time.
Repeat measurement.
The scale was switched on by hand but
not on the floor.
Wait until the scale switches off automati-
cally.
Place the scale on level flooring (no carpet).
Repeat measurement.
No display.
Battery is empty, battery was inserted incor-
rectly or the scale is broken.
Scale shows unrealistic result.
Wait until scale switches off automatically.
Repeat measurement.
Place the scale on level flooring
(no carpet)
.
Don’t move during weighing.
10. Warranty
Limited Lifetime Warranty For Original Purchaser
Your CVS/pharmacy
®
Glass Scale, Model GS05, excluding the battery, is warranted to be free from defects
in materials and workmanship for the life of the product under normal conditions of intended use and ser-
vice. This warranty extends only to the original retail purchaser and does not extend to retailers or subse-
quent owners.
We will, at our option, repair or replace the CVS/pharmacy
®
Glass Scale, Model GS05, without additional
charge, for any part or parts covered by these written warranties. No refunds will be given. Repair or replace-
ment is our only responsibility and your only remedy under this written warranty. If replacement parts for
defective materials are not available, the warrantor reserves the right to make product substitutions in lieu
of repair or replacement.
For warranty service contact our customer service department at 1-800-536-0366 to provide a description
of the problem. If the problem is deemed to be within the scope of the limited lifetime warranty, you will be
asked to mail the product at your costs in its original package with proof of purchase, your name, address
and phone number. If the problem is not deemed to be within the scope of the limited lifetime warranty, we
will provide a quotation for repair respectively replacement and return shipping fee.
This warranty does not cover damage caused by misuse or abuse; accident; the attachment of unauthor-
ized accessory; alteration to the product; improper installation; misapplication; lack of reasonable care with
respect to the product; unauthorized repairs or modifications; improper use of electrical/power supply; old
worn batteries; normal wear; loss of power; dropped product; malfunction or damage of an operating part
as a result of failure to comply with instructions for use or to provide manufacturer’s recommended mainte-
nance; transit damage; theft; neglect; vandalism; environmental conditions; loss of use during the period the
product is at a repair facility or otherwise awaiting parts or repair; or any other conditions whatsoever that
are beyond the control of the warrantor. This warranty is void if the product is ever used in a commercial or
business environment. The maximum liability of the warrantor under this warranty is limited to the purchase
price actually paid by the customer for the product covered by the warranty, as confirmed by proof of pur-
chase, regardless of the amount of any other direct or indirect damage suffered by the customer.
This warranty is effective only if the product is purchased and operated in the country in which the product
is purchased. A product that requires modifications or adaptation to enable it to operate in any other country
than the country for which it was designed, manufactured, approved and/or authorized, or repair of products
damaged by these modifications is not covered under this warranty.
