Custom Audio Electronics VKP80III User Manual Download

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“COLLECT” mode

When printing ends, the tilting bulkhead is lowered.

The device cuts and collects the ticket printed without presenting it on the paper mouth.

The device starts the ticket printing

Paper input

Printhead

Autocutter

Tilting

bulkhead

Ejection canal

Ticket withdrew

NOTE:
For further information, refer to the commands manual.

Summary of Contents for VKP80III

Page 1: ...USER MANUAL VKP80III ...

Page 2: ......

Page 3: ...ire and is protected by a differential switch Before any type of work is done on the machine disconnect the power supply Use the type of electrical power supply indi cated on the device label These devices are intended to be powered by a separately certiied power module hav ing an SELV non energy hazardous output IEC60950 1 second edition Only POS equipment The energy to the equipment must be prov...

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Page 5: ...MANUAL For details on the commands refer to the manual with code 77200000000200 For further information about the use of PrinterSet tool refer to the manual with code 78200000001800 ...

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Page 7: ...ERATION 35 5 1 Cover opening 35 5 2 Adjusting paper width 36 5 3 Adjusting paper width with the paper roll holder 37 5 4 Adjusting the paper stock with the paper roll holder 38 5 5 Low paper sensor 39 5 6 Adjusting the alignment sensors 41 5 7 Switch the device ON 44 5 8 Loading the paper roll 47 5 9 Issuing ticket 52 6 CONFIGURATION 61 6 1 Coniguration by keys 61 6 2 Coniguration by software 65 6...

Page 8: ...ations 101 9 3 Ejector speciications 101 9 4 Device dimensions 102 9 5 Device dimensions with shutter device 103 9 6 Device dimensions with adjustable paper roll holder 104 9 7 Device dimensions with adjustable paper roll holder with inverted paper roll pin 105 9 8 Power supply power cord and adapter for power supply dimensions 106 9 9 Paper speciication 108 9 10 Character sets 110 9 11 True Type ...

Page 9: ... the autotest routi ne and prints out the Setup report The printer permits the configuration of default parameters CCCC During power up if the LF LINE FEED key is held down the printer enters the auto test routine and prints out the Setup report The printer permits the configuration of default parameters Numbered title for chapter Numbered title for paragraph Information valid for devices AAAA BBB...

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Page 11: ... MODELS NOMENCLATURE DESCRIPTION VKP80III LAT Model with lateral connectors expansion connector and low paper connector on the rear side VKP80III REAR Model with rear connectors VKP80III ETH VKP80III LAT with Ethernet port 11 ...

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Page 13: ... the packing material so that it may be re used if the printer is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service 1 Documentation installation instruction 2 Device 1 2 13 ...

Page 14: ...ht cursor for paper input 5 Paper input 6 Left cursor for paper input 7 FORM FEED key 8 LINE FEED key 9 Port for low paper sensor external 10 Expansion port for optional external device 11 Product label 12 Status LED 13 RS232 port 14 USB port 15 Power supply port 1 2 3 5 4 6 8 7 9 10 14 13 12 15 11 14 ...

Page 15: ...Paper input 6 Left cursor for paper input 7 Status LED 8 FORM FEED key 9 LINE FEED key 10 Power supply port 11 USB interface port 12 RS232 interface port 13 Port for low paper sensor external 14 Expansion port for optional external device 15 Product label 2 1 3 5 4 8 9 10 11 6 7 12 13 14 15 15 ...

Page 16: ...put 5 Paper input 6 Left cursor for paper input 7 FORM FEED key 8 LINE FEED key 9 Port for low paper sensor external 10 Expansion port for optional external device 11 Product label 12 Status LED 13 Mini USB port 14 Ethernet port 15 Power supply port 1 2 3 5 4 6 8 7 9 10 14 13 12 15 11 16 ...

Page 17: ...r left sensor for black mark optional 3 Printing head with sensor for paper in presence built in 4 Barcode reader optional 5 Paper out presence sensor 6 Upper right sensor for black mark optional 7 Lower mobile sensor for black mark 8 Autocutter 3 5 4 2 1 6 7 8 17 ...

Page 18: ...3 4 Product label PC Product code 14 digits SN Serial number HW Hardware release XXXXXXXXXXXXXX Rx 0000000000000000000 HW PC SN 18 ...

Page 19: ...II REAR LF FF LF FF LF FF LF FF printing FONT TEST printing SETUP report POWER UP enter the SETUP PROCEDURE LF FF next parameter skip the SETUP PROCEDURE LF FF modify selected parameter Hold down Hold down Fast push Fast push Fast push Fast push 19 ...

Page 20: ...he SETUP PROCEDURE of device parameters skip the SETUP PROCEDURE LF FF enter the SETUP PROCEDURE of Ethernet parameters Hold down Hold down Fast push Fast push Fast push Fast push LF FF next parameter LF FF modify selected parameter Fast push Fast push LF FF next parameter LF FF modify selected parameter Fast push Fast push 20 ...

Page 21: ...B Mark Position parameter is set on Disabled see chapter 6 The Notch B Mark Position parameter is set on Enabled see chapter 6 print demo ticket perform the ticket alignment the Black Mark Position parameter is set on Disabled see chapter 6 the Black Mark Position parameter is set on Enabled see chapter 6 21 ...

Page 22: ...ROR GREEN COMMUNICATION STATUS x 1 RECEIVE DATA x 2 RECEPTION ERROR PARITY FRAME ERROR OVERRUN ERROR x 3 COMMAND NOT RECOGNIZED x 4 COMMAND RECEPTION TIME OUT YELLOW RECOVERABLE ERROR x 2 PRINTHEAD OVERHEATED x 3 PAPER END x 4 PAPER JAM x 5 POWER SUPPLY VOLTAGE INCORRECT x 6 COVER OPEN RED UNRECOVERABLE ERROR x 1 EJECTOR ROLLER ERROR x 2 EJECTOR BULKHEAD ERROR x 3 RAM ERROR x 4 EXTERNAL FLASH ERRO...

Page 23: ...The device is provided with three ixing holes on the bottom of device see following igure To fasten the device on a panel use three M4 screws 85 5 100 E 9 5 E M4 n 3 thread Furthermore the panel must provide an opening for the paper handling that respects the measures shown below 87 5 50 39 50 4 23 ...

Page 24: ...les see following igure max 13 SP Device chassis Fixing panel Fixing screw Section E E The screw length L will be calculated according to the thickness of the panel Sp on which the device is ixed as follows L 13 mm Sp For example if panel thickness is 10 mm Sp 10 mm the maximum length for screws will be 23 mm 24 ...

Page 25: ... PC USB device USB standard cable PC serial device Adapter cable MICROFIT 6PIN DB9 optional Power supply Power supply cable optional External low paper External device ATTENTION It is recommended to secure with a tie the adapter cable MICROFIT 6PIN DB9 to a ixed support in order to prevent the connector on control board bears the weight of the cables In some using conditions we recommend the insta...

Page 26: ...al device Adapter cable MICROFIT 6PIN DB9 optional Power supply Power supply cable optional External low paper External device ATTENTION It is recommended to secure with a tie the adapter cable MICROFIT 6PIN DB9 to a ixed support in order to prevent the connector on control board bears the weight of the cables In some using conditions we recommend the installation of a ferrite core on the power su...

Page 27: ...andard cable ETHERNET UTP standard cable pin to pin PC USB device USB standard cable Power supply Power supply cable optional External low paper External device ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable 27 ...

Page 28: ...ly polarity NOTE Power supply cable The following igure shows the connector pinout of the power supply cable for the device Female Molex connector series 5557 n 39 01 3022 GND Black 2 Signal Cable color PIN 24V Red 1 2 1 Power supply cable 1 2 3 4 USB INTERFACE Female USB type B connector J2 1 USB0_VBUS in 2 USB0_D in out 3 USB0_D in out 4 GND SH1 SHIELD SH2 SHIELD 28 ...

Page 29: ...cable MICROFIT 6PIN DB9 and a RS232 serial cable to connect the printer to a personal computer The following picture shows an example of connection between the device and a personal computer using a 9 pin serial connector DEVICE PC DT RX GND TX RT 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 When use a serial cable we recommend the installation of a ferrite core on the power supply cable Given the presence of th...

Page 30: ...2pin connector series PHD 90 S12B PHDSS B J17 1 SW FF out When 0V the key is pressed 2 GND 3 SW LF out When 0V the key is pressed 4 MR in Printer reset 0V 5 EX LEDR out When 0V turns on the red LED 6 RXD0 SCL1 in out Auxiliary serial reception i2c clock 7 EX LEDV out When 0V turns on the green LED 8 TXD0 SDA1 in out Auxiliary serial transmission i2c data 9 MOT AUX out Auxiliary motor 10 3 3VO 11 M...

Page 31: ...upply cable The following igure shows the connector pinout of the power supply cable for the device Female Molex connector series 5557 n 39 01 3022 GND Black 2 Signal Cable color PIN 24V Red 1 2 1 Power supply cable 5 1 MINI USB INTERFACE Female Mini USB type B connector J2 1 USB0_VBUS in 2 USB0_D in out 3 USB0_D in out 4 n c 5 GND SH1 SHIELD SH2 SHIELD 31 ...

Page 32: ...en color the LED lights up when occurs a data reception or transmission For 10 100Base TX connection LED FUNCTION LED LNK The LED light yellow color on when a connection is active and lashes wnen occurs a data reception or transmission LED LAN The LED light green color on when occurs a 100 Mbit connection and off when occurs a 10 Mbit connection The device automatically recognizes the type of conn...

Page 33: ...2pin connector series PHD 90 S12B PHDSS B J17 1 SW FF out When 0V the key is pressed 2 GND 3 SW LF out When 0V the key is pressed 4 MR in Printer reset 0V 5 EX LEDR out When 0V turns on the red LED 6 RXD0 SCL1 in out Auxiliary serial reception i2c clock 7 EX LEDV out When 0V turns on the green LED 8 TXD0 SDA1 in out Auxiliary serial transmission i2c data 9 MOT AUX out Auxiliary motor 10 3 3VO 11 M...

Page 34: ...s 8 1 32 64 bit Driver for Windows 10 32 64 bit Self installing driver for Virtual COM 32 64 bit see paragraph 6 6 Driver for Opos Linux 32 64 bit Follow the instruction get back on the Readme txt ile You can ind it in the software package downloaded in advance Android SDK for Custom Android API Extract the zipped folder to the destination path desired Follow the instructions present in the softwa...

Page 35: ...5 OPERATION 5 1 Cover opening To open the device cover proceed as follows 1 2 Open the device cover to the lock position Unhook the device cover by using the opening lever 35 ...

Page 36: ...5 2 Adjusting paper width Paper width may be adjusted from 50 mm to 82 5 mm by moving the adjustable cursors left and right located on the paper infeed 36 ...

Page 37: ...th with the paper roll holder code 974DX010000001 optional This accessory allows the use of paper roll width from 60 mm to 82 5 mm To adjust the width of the paper roll case rotate the knob as shown in the following igure 37 ...

Page 38: ...accessory allows the move the position of the low paper sensor to adjust the amount of paper on the roll under which report the low paper Use the lever shown in igure to move the low paper sensor move the lever up to increase the paper stock move the lever down to decrease the paper stock 38 ...

Page 39: ...D MATERIAL NOT INCLUDED Fixing screw M3 230 18 2 10 210 12 5 Low paper sensor Low paper sensor board Connector Low paper wiring For the assembly procedure proceed as follows Low paper sensor board Spacer Low paper sensor Low paper wiring Paper roll Support B from 1 mm to 6 mm A B A Fix the low paper sensor board to the support by using an M3 screw not included For the correct functioning of the lo...

Page 40: ...Connect the wiring coming from the low paper sensor board at the connector shown in figure Low paper wiring 2 40 ...

Page 41: ...the Bottom value see paragraph 6 8 direction of paper feed NON THERMAL SIDE THERMAL SIDE MOBILE SENSOR FOR BLACK MARK In addition the printer can be optionally equipped with a sensor for alignment black mark placed on the thermal side of paper located upper than the plane of the paper inside the printer This optional sensor can be placed on the left cursor or on the right cursor of the paper infee...

Page 42: ...direction of paper feed NON THERMAL SIDE THERMAL SIDE UPPER RIGHT SENSOR OPTIONAL direction of paper feed NON THERMAL SIDE THERMAL SIDE UPPER LEFT SENSOR OPTIONAL 42 ...

Page 43: ...he paper width see para graph 5 2 then open the device cover see paragraph 5 1 and move the sensor to the desired using a small screwdriver or a pointed object ATTENTION To avoid damaging the sensor use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position 43 ...

Page 44: ...pply unit Connect the power supply cable to the device Use the type of electrical power supply indicated on the label The green status LED turns on and the device is ready Power supply cable optional EXTERNAL POWER SUPPLY OPTIONAL IN DC 24V 1 5A RS232 24Vdc Power supply cable optional 1 2 3 44 ...

Page 45: ...nnect the power supply cable to the device Use the type of electrical power supply indicated on the label The green status LED turns on and the device is ready Power supply cable optional EXTERNAL POWER SUPPLY OPTIONAL IN DC 24V 1 5A RS232 24Vdc Power supply cable optional 1 2 3 45 ...

Page 46: ...ect the power supply cable to the device Use the type of electrical power supply indicated on the label The green status LED turns on and the device is ready Power supply cable optional EXTERNAL POWER SUPPLY OPTIONAL IN DC 24V 1 5A Power supply cable optional ETHERNET 24Vdc 1 2 3 46 ...

Page 47: ...e of paper check inside the device To change the paper proceed as follows Open the device cover see paragraph 5 1 Adjust the paper width see paragraph 5 2 1 2 Open the device cover see paragraph 5 1 Adjust the paper width see paragraph 5 2 47 ...

Page 48: ...Adjust the mobile sensor position see paragraph 5 6 ATTENTION Do not load the paper with the device cover open 4 3 Adjust the mobile sensor position see paragraph 5 6 48 ...

Page 49: ...Close the device cover Insert the paper into the input mouth so that it unrolls correctly Be sure that the paper is correctly positioned into paper guides 5 6 49 ...

Page 50: ...Wait until the paper is automatically loaded and cut VROOM 7 50 ...

Page 51: ...s of the paper roll related to the printer for a correct paper loading without a paper roll holder support The direction of the paper will always form a maximum angle of 90 or 90 with the insertion plane of paper inside the printer 90 90 90 90 51 ...

Page 52: ... parameters and com mands sent to the device EJECT mode The ticket advances ahead to the ejector and is caught between the ejector rollers The tilting bulkhead is lowered to allow the ticket portion already printed to be collected in the ejection channel while the device continues printing The device starts the ticket printing 1 2 Paper input Printhead Ejection canal Tilting bulkhead Printhead Eje...

Page 53: ...The device directly ejects the ticket When printing ends the device cuts the ticket printed 3 4 Ejection canal Autocutter Ejector rollers Paper output Ticket ejected Ejector rollers 53 ...

Page 54: ... canal Tilting bulkhead Printhead Ejector rollers The ticket advances ahead to the ejector and is caught between the ejector rollers The tilting bulkhead is lowered to allow the ticket portion already printed to be collected in the ejection channel while the device continues printing 54 ...

Page 55: ...e presents a portion of the ticket printed on the paper mouth When printing ends the device cuts the ticket printed 3 4 Ejection canal Autocutter Ejector rollers Paper output Ticket presented Ejector rollers 55 ...

Page 56: ...The user withdraw the ticket from the paper mouth 5 Paper output Ticket withdrew Ejector rollers PRESENT RETRACT mode The device starts the ticket printing 1 Paper input Printhead 56 ...

Page 57: ...d is caught between the ejector rollers The tilting bulkhead is lowered to allow the ticket portion already printed to be collected in the ejection channel while the device continues printing 2 3 Ejection canal Tilting bulkhead Printhead Ejector rollers Ejection canal Autocutter Ejector rollers 57 ...

Page 58: ... mouth paper The device presents a portion of the ticket printed on the paper mouth The ticket is waiting on the paper mouth for a preset period of time 4 5 6 Paper output Ticket presented Ejector rollers Ejection canal Ticket withdrew Ejector rollers 58 ...

Page 59: ... device cuts and collects the ticket printed without presenting it on the paper mouth The device starts the ticket printing 1 2 Paper input Printhead Autocutter Tilting bulkhead Ejection canal Ticket withdrew NOTE For further information refer to the commands manual 59 ...

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Page 61: ...evice proceed as follows VKP80III LAT VKP80III ETH While pressing the LINE FEED key switch on the device by inserting the power supply cable The device prints the report with settings parameters Press the LINE FEED key to enter the configuration mode RS232 24Vdc Power supply cable optional Enter setup LF FF LF FF PRINTERSETUP 1 2 3 61 ...

Page 62: ...sitivo inserendo il cablaggio di alimentazione Il dispositivo stampa la lista dei parametri di configurazione Premere il tasto LINE FEED per entrare nella procedura di configurazione LF FF RS232 24Vdc Cavo di alimentazione opzionale Enter setup LF FF PRINTERSETUP 1 2 3 62 ...

Page 63: ...CUT COUNTER 2218 RETRACT COUNTER 95 COVER OPEN COUNTER 104 Printer Emulation VKP80 III RS232 Baud Rate 115200 bps RS232 Data Length 8 bits chr RS232 Parity None RS232 Handshaking Hardware Busy Condition RxFull USB Class Printer USB Address Number 0 Print Mode Normal Autofeed CR Disabled Code Table num 0 Font Type International Chars inch A 15 B 20 cpi Speed Quality Normal Paper Retracting Disabled...

Page 64: ... IP Address 10 10 54 26 Subnet Mask 255 255 240 0 Default Gateway 10 10 54 254 MAC Address 00 0E E2 0D 5F 74 Printer Emulation VKP80 III USB Class Printer USB Address Number 0 Print Mode Normal Autofeed CR Disabled Code Table num 0 Font Type International Chars inch A 15 B 20 cpi Speed Quality Normal Paper Retracting Disabled Paper Threshold 40 Black Mark Position Bottom Black Mark Threshold 40 Bl...

Page 65: ...ure the device by software proceed as follows Start PrinterSet software tool Click on LOAD FROM DEVICE and select the device connected to the PC From Device From File SAVE PORT LOAD Click on LOAD From ﬁle and select a psc ﬁle on your PC Drag and drop a psc ﬁle Connect the device to a PC directly see paragraph 4 5 without using HUB devices 2 3 1 Connect the device to a PC directly see paragraph 4 2...

Page 66: ...module or WiFi on the device If the Wireless parameter is set to ON active do not connect any communication cable to the device SAVE LOAD PORT To Device To File Disabled Parameter Enabled Parameter Enabled Parameter Disabled Parameter Enabled Parameter 0 Parameter Disabled Parameter SETUP Parameters Parameters Parameters Parameters Activation of the Bluetooth module or WiFi on the device If the Wi...

Page 67: ...the configuration procedure by keys see paragraph 6 1 or by software see paragraph 6 2 Check that the USB Class parameter is set to Mass Storage Otherwise this configuration mode is not available Enter setup parameter value parameter value parameter value parameter value parameter value USB Class Mass Storage parameter value parameter value parameter value parameter value parameter value Enter the...

Page 68: ...d Quality 2 0 High Quality 1 Normal 2 High Speed Availables values Section Value set Parameter name Default marker To modify the parameter change the numeric value after the parameter name or use the default value by typing D After editing device s parameter simply save the Setup ini ile to make the modiies activated For a detailed description of the device operating parameters see the following p...

Page 69: ...r Not present LED bar RGB hardware Not present PRINTING HEAD TYPE head model INTERFACE USB PROGRAM MEMORY TEST OK DYNAMIC RAM TEST OK Total no printhead dots Printhead status no damaged dots In case of damaged dots these are listed in the print out in according to their position on the heating line see igure below DCODE code rel 1 00 PRINTER SETTINGS 1 640 DEFECTED PRINTHEAD DOTS 4 DOT POSITION 2 ...

Page 70: ...FACE interface present PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST OK appears if functioning and NOT OK if faulty EXTERNAL MEMORY TEST OK appears if functioning and NOT OK if faulty CUTTER TEST OK appears if functioning and NOT OK if faulty HEAD VOLTAGE voltage of the head HEAD TEMPERATURE temperature of the head POWER ON COUNTER number of power ups made PAP...

Page 71: ...t This parameter is valid only for VKP80III LAT and VKP80III REAR with serial interface RS232 HANDSHAKING Handshaking XON XOFF software handshaking Hardware D hardware handshaking CTS RTS This parameter is valid only for VKP80III LAT and VKP80III REAR with serial interface NOTE When the receive buffer is full if handshaking is set to XON XOFF the device sends the XOFF 0x13 on the serial port When ...

Page 72: ...meter identiies the local network address This parameter is valid only for VKP80III ETH and it can be modiied by software see paragraph 6 2 and by ile see paragraph 6 3 DEFAULT GATEWAY This parameter identiies the Gateway IP address used to send applications to the external network This parameter is valid only for VKP80III ETH and it can be modiied by software see paragraph 6 2 and by ile see para...

Page 73: ...cpi D A 20 cpi B 15 cpi NOTE CPI Characters Per Inch CODE TABLE Identiier number of the character code table to use See paragraph 9 10 to learn about the character tables corresponding to the identiication numbers set with this parameter The character tables set with this parameter are the same set with the command 0x1B 0x74 refer to the commands manual of the device FONT TYPE Setting of the font ...

Page 74: ...ffer When the paper runs out the device keeps the remaining data in the receive buffer and prints the remaining portion of the ticket after that the new paper is loaded Enabled when the paper runs out all data in the receive buffer are deleted PRINTHEAD TEST POWERON Setting of the performing of the print head test Disabled D the test is performed only during the printing of the setup report Enable...

Page 75: ... is printed only with VKP80III emulation enabled PRINT DENSITY Adjusting the printing density 50 12 25 37 0 D 37 25 12 50 NOTE The print quality is strongly inluenced by the type of chemical treatment and the type of storage to which the thermal paper has been subjected as well as by the weight of the same It may therefore necessary to act on this parameter to obtain the desired print quality 75 ...

Page 76: ... Side value is printed only with VKP80III emulation enabled BLACK MARK THRESHOLD Threshold value in percent for the recognition of the presence of black mark by the black mark sensor 30 70 40 D 80 50 90 60 If the Black Mark Position parameter is disabled this parameter is not printed BLACK MARK DISTANCE Black Mark Distance is the minimum distance in millimetres between the upper edge of ticket and...

Page 77: ...git for decimals 0 D 2 4 6 8 1 3 5 7 9 NOTE For example to set the black mark distance to 15 mm modify the parameters as follows Black Mark Distance Sign Black Mark Distance mm x 10 1 Black Mark Distance mm x 1 5 Black Mark Distance mm x 1 0 77 ...

Page 78: ... until a key is pressed or characters are received through the communication port Hexadeci mal Dump mode For each character sent the ticket shows the hexadecimal value and the ASCII codes if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal Dump 31 32 33 34 35 39 30 31 32 33 37 38 39 75 69 68 6B 6A 73 64 73 64 66 6B 6A 66 73 64 66 6B 65 69 6F 79 75...

Page 79: ...his kind of sensor emits a band of light and detects the quantity of light relected to it The presence of the black mark is therefore detected by the amount of light that returns to the sensor con sidering that the light is relected by the white paper and absorbed by the black mark The following paragraphs show how to correctly set the coniguration parameters of device in order to assure the align...

Page 80: ...do this you must enable the parameter Black Mark Position during the setup procedure see chapter 6 and set the correct value of this parameter as described in the following table SENSOR USED see following igures VALUE OF THE BLACK MARK POSITION PARAMETER USING MODE OF SENSORS BLACK MARK TYPE Disabled Alignment disabled 1 Bottom Relection Black mark printed on the non thermal side of paper 2 Top Si...

Page 81: ...tion of paper feed Sensor 1 Non thermal side Paper with black mark on the thermal side In model with optional sensor the detection of black mark is performed on the thermal side of paper by the ixed sensor direction of paper feed Thermal side Sensor 2 optional The following igures show the usable format of paper and the corresponding sensors used for alignment 81 ...

Page 82: ...f the procedure result the device offers the execution of the function of paper characterization Char acterize Paper and the change of the Black Mark Threshold parameter which represents the detection threshold of the black mark Choosing the Yes value for the Characterize Paper parameter the device prints a graphic representation see following igures of the outgoing voltage of the alignment sensor...

Page 83: ...ted about halfway between the peak value and the maximum value of the noise Noise THERMAL SIDE NON THERMAL SIDE Peak Black Mark Threshold If the maximum value of noise read by the sensor is very close to the peak value it might be dificult to place the value of the Black Mark Threshold at an intermediate point In these cases it is mandatory that the portion of paper between the point of printing e...

Page 84: ... Distance varies according to emulation set VKP80III emulation Black Mark Distance value varies from 5 mm minimum and 99 9 mm maximum VKP80II emulation Black Mark Distance value varies from 0 mm minimum and 32 mm maximum If the Black Mark Distance value is set to 0 the alignment point is set at the beginning of the black mark Alignment point notch front Alignment point 0 PRINTING DIRECTION negativ...

Page 85: ...INTING DIRECTION A Notch front Alignment point To set a negative value of the Black Mark Distance parameter is useful in cases where the alignment point refers to the black mark printed on the previous ticket In the following images the value of Black Mark Distance parameter is set to A 0 PRINTING DIRECTION A Notch front Alignment point 85 ...

Page 86: ...KP80II VKP80III emulation To deine the alignment point you need to set the device parameters that compose the numerical value of the Black Mark Distance parameter see paragraph 6 8 For example to set a black mark distance of 15 mm between the black mark and the alignment point the parameters must be set on the following values Black Mark Distance Sign Black Mark Distance mm x 10 1 Black Mark Dista...

Page 87: ...ng head Value for the paper recovery after a cut where Distance between autocutter printing head 11 9 mm ixed distance Value for the paper recovery after a cut in VKP80II emulation 0 mm Value for the paper recovery after a cut in VKP80III emulation variable from 0 mm default value to 11 9 mm according to the settings of 0x1C 0xC1 command see commands manual H Distance between the irst and the last...

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Page 89: ...onments you must reduce the intervals between the cleaning operations For speciic procedures see the following pages EVERY PAPER CHANGE Printing head Use isopropyl alcohol Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Autocutter Use compressed air Autocutter compartment Use compressed air or tweezers Paper path Use compressed air or tweezers Sensors Use compressed air EVERY 6 MONTHS OR AS NE...

Page 90: ...1 Clean the area involved in the passage of paper by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine ON Alcohol solvent ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine ON Alcohol solvent 1 2 1 2 Disconnect the power supply cable and open the device cove...

Page 91: ...e ON 1 2 Disconnect the power supply cable and open the device cover see paragraph 5 1 Platen roller Disconnect the power supply cable and open the device cover see paragraph 5 1 Clean the dragging roller and the ejector roller by using a non abrasive cloth moistened with isopropyl ISOPROPYL ALCOHOL ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the mach...

Page 92: ...nside the machine ON Alcohol solvent 1 2 Autocutter Disconnect the power supply cable and open the device cover see paragraph 5 1 Clean the autocutter by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine ON Alcohol solvent 1 2 Disconnect the power supply cable and open the device cover see paragraph 5 1 92 ...

Page 93: ...tter compartment Lower the bulkhead to close the autocutter compartment Remove any scraps of paper and the accumulated paper dust from the autocutter compartment ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine ON Alcohol solvent 1 2 3 4 93 ...

Page 94: ...ph 3 1 without using HUB devices Login to the website www custom4u it type in the product code of the device and download the latest firmware release available Start the PrinterSet software tool 2 3 1 Login to the website www custom4u it type in the product code of the device and download the latest irmware release available Connect the device to a PC directly see paragraph 4 2 without using HUB d...

Page 95: ... PC Click on LOAD From ﬁle and select a psc ﬁle on your PC Drag and drop a psc ﬁle From Device From File SAVE PORT EXTRA HELP LOAD SETUP FONTS UPGRADE To perform an upgrade select a ﬁle as follows For ﬁrmware upgrade click on OPEN and select a psw or pfw ﬁle on your PC For module upgrade click on OPEN and select a mod ﬁle on your PC 4 5 ATTENTION During saving it is strongly discouraged to disconn...

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Page 97: ... external paper roll holder optional Emulations VKP80II VKP80III Printing driver Windows XP Windows VISTA 32 64 bit Windows 7 32 64 bit Windows 8 32 64 bit Windows 8 1 32 64 bit Windows 10 32 64 bit OPOS Linux 32 64 bit Android iOS INTERFACES RS232 serial port only for VKP80III LAT and VKP80III REAR from 1200 bps to 115 200 bps USB port 12 Mbit s USB 2 0 full speed Ethernet port only for VKP80III ...

Page 98: ... chinese GB18030 2000 VKP80III emulation 3 55 character code tables see par 8 9 Extended chinese GB18030 2000 2 TrueType font Printable barcode 4 UPC A UPC E EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE128 CODE32 PDF417 DATAMATRIX AZTEC QRCODE Printing speed 1 5 High Quality 100 mm s Normal 150 mm s High Speed 200 mm s PAPER Type of paper Thermal rolls heat sensitive side on outside of roll Paper wid...

Page 99: ...l core diameter 25 mm Core type Cardboard or plastic AUTOCUTTER Paper cut Total cut Estimated life 1 1000000 cuts DEVICE ELECTRICAL SPECIFICATIONS Power supply 24 Vdc 10 optional external power supply Typical consumption 5 1 A Medium consumption 7 1 5 A Standby consumption VKP80III LAT VKP80III REAR 0 04 A VKP80III ETH 0 08 A ELECTRICAL SPECIFICATIONS POWER SUPPLY code 963GE020000053 optional Powe...

Page 100: ...ges caused by scratches ESD and electromigration are excluded 3 Veramono ttf and Vera ttf are installed on device 4 You can print the formats of bidimensional barcode PDF417 DATAMATRIX AZTEC QRCODE only with the VKP80III emulation enabled 5 Referred to a standard CUSTOM receipt L 10 cm density 12 5 dots on 6 For external rolls diameter higher to Ø120 mm it s recommended to use a paper pretensionin...

Page 101: ...lues 9 3 Ejector speciications Retracting function Ticket length Ticket presentation 70 mm 10 mm 80 mm 10 mm 60 mm 1 80 mm 220 mm 10 mm 60 mm 1 Ejecting function Ticket length Ticket presentation 70 mm 10 mm 80 mm 10 mm 60 mm 1 350 mm 2 10 mm 60 mm 1 NOTES 1 Maximum length of the ticket s part presented recommended to guarantee the device eficiency 2 Maximum ticket length recommended to guarantee ...

Page 102: ... mm with cover open Width 116 mm Weight 800 g All the dimensions shown in following igures are in millimetres 119 5 55 157 4 2 2 24 5 5 Paper retract channel 85 5 100 87 6 Paper retract channel 39 1 Paper retract channel 9 5 95 M4 n 3 thread 109 116 76 4 32 11 5 11 5 Ø 2 6 102 ...

Page 103: ...er closed 157 4 mm with cover open Width 116 mm Weight 850 g All the dimensions shown in following igures are in millimetres 85 5 100 87 6 Paper retract channel 39 1 Paper retract channel 9 5 95 M4 n 3 thread 109 116 76 4 32 11 5 11 5 Ø 2 6 119 5 55 157 4 2 2 Paper retract channel 45 5 18 5 19 5 7 1 15 7 25 103 ...

Page 104: ...ns with adjustable paper roll holder code 974DX010000001 optional All the dimensions shown in following igures are in millimetres 272 185 223 9 107 107 ø 1 5 0 ø 1 5 0 ø 1 5 0 ø 1 5 0 197 186 111 110 24 99 A F B C D E 104 ...

Page 105: ...ble paper roll holder with inverted paper roll pin code 974DX010000001 optional All the dimensions shown in following igures are in millimetres 264 177 213 107 107 ø 1 5 0 ø 1 5 0 ø 1 5 0 ø 1 5 0 184 5 182 105 97 5 18 95 A F B C D E 105 ...

Page 106: ...the adapter for power supply optionals for the device POWER CORD code 26100000000311 and code 26100000000313 Length 2000 mm ADAPTER FOR POWER SUPPLY code 26900000000005 Length 200 mm POWER SUPPLY code 963GE020000053 Length 127 mm Height 35 5 mm Width 56 mm All the dimensions shown in following igures are in millimetres POWER CORD code 26100000000311 2000 106 ...

Page 107: ...POWER CORD code 26100000000313 2000 ADAPTER FOR POWER SUPPLY code 26900000000005 185 13 15 30 POWER SUPPLY code 963GE020000053 35 5 1 2 3 n c GND 24V 56 127 DC OUTPUT WIRE AC INLET 107 ...

Page 108: ...e non thermal side of paper Due to the adjustable mobile sensor the black mark can be placed anywhere on the whole width of the paper For more information about the use of paper with black mark see chapter 7 All the dimensions shown in following igures are in millimetres 5 1 0 min 70 min 9 1 0 PAPER WIDTH from 50 to 82 5 NON THERMAL SIDE 108 ...

Page 109: ...er black mark sensor optional is installed on the right paper cursor For models with the upper black mark sensor optional installed on the left cursor the ticket will be symmetrical to its longitudinal axis For more information about the use of tickets with black mark see chapter 7 All the dimensions shown in following igures are in millimetres 7 5 1 0 min 70 min 9 1 0 PAPER WIDTH from 50 to 82 5 ...

Page 110: ...e 0 PC437 Usa Standard Europe 33 WPC775 Baltic Rim 1 Katakana 34 PC855 Cyrillic 2 PC850 Multilingual 35 PC861 Icelandic 3 PC860 Portuguese 36 PC862 Hebrew 4 PC863 Canadian Frech 37 PC864 Arabic 5 PC865 Nordic 38 PC869 Greek 7 Iran system 39 ISO8859 2 Latin2 11 PC851 Greek 40 ISO8859 15 Latin9 12 PC853 Turkish 41 PC1098 Farsi 13 PC857 Turkish 42 PC1118 Lithuanian 14 PC737 Greek 43 PC1119 Lithuanian...

Page 111: ...lity of TrueType fonts the correct positioning into the printable area and the available code tables will result from the font producers and the font implementation For the correct printing of the code tables it is necessary that the selected TrueType font contains all the characters in the tables Otherwise the symbol will be printed instead the missing character All commands for printing conigura...

Page 112: ...112 ...

Page 113: ...lable consumables for device DESCRIPTION CODE THERMAL PAPER ROLL WITH BACK SIDE PRE PRINTED weight 58 g m2 width 80 mm Ø external 48 mm Ø core 25 mm 67300000000395 THERMAL PAPER ROLL weight 58 g m2 width 80 mm Ø external 130 mm Ø core 25 mm 67300000000380 113 ...

Page 114: ...114 ...

Page 115: ...iications see paragraph 9 1 963GE020000053 POWER CORD SCHUKO PLUG length 2 m see paragraph 9 8 26100000000311 POWER CORD UK PLUG length 2 m see paragraph 9 8 26100000000313 ADAPTER CABLE FOR POWER SUPPLY length 200 mm see paragraph 9 8 26900000000005 STARTER KIT POWER SUPPLY CABLE length 1 m SERIAL CABLE RS232 DB9F length 97 mm 976DX010000002 115 ...

Page 116: ... CABLE DB9M DB9F length 1 8 m 26500000000352 EXTERNAL LOW PAPER SENSOR board with cable 230 mm long 976DX010000004 PAPER ROLL HOLDER WITH LOW PAPER SENSOR to assemble on the right or left side of the device 974DX010000001 SHUTTER DEVICE 976DX010000008 116 ...

Page 117: ... POWER CORD SCHUKO PLUG length 2 m see paragraph 9 8 26100000000311 POWER CORD UK PLUG length 2 m see paragraph 9 8 26100000000313 ADAPTER CABLE FOR POWER SUPPLY length 200 mm see paragraph 9 8 26900000000005 STARTER KIT POWER SUPPLY CABLE length 1 m SERIAL CABLE RS232 DB9F length 97 mm 976DX010000002 117 ...

Page 118: ... length 1 8 m 26500000000352 EXTERNAL LOW PAPER SENSOR board with cable 230 mm long 976DX010000004 PAPER ROLL HOLDER WITH LOW PAPER SENSOR to assemble on the right or left side of the device 974DX010000001 RETURN PAPER KIT 976DX010000009 SHUTTER DEVICE 976DX010000008 118 ...

Page 119: ...POWER CORD SCHUKO PLUG length 2 m see paragraph 9 8 26100000000311 POWER CORD UK PLUG length 2 m see paragraph 9 8 26100000000313 ADAPTER CABLE FOR POWER SUPPLY length 200 mm see paragraph 9 8 26900000000005 STARTER KIT POWER SUPPLY CABLE length 1 m SERIAL CABLE RS232 DB9F length 97 mm 976DX010000002 119 ...

Page 120: ...RNAL LOW PAPER SENSOR board with cable 230 mm long 976DX010000004 PAPER ROLL HOLDER WITH LOW PAPER SENSOR to assemble on the right or left side of the device 974DX010000001 SHUTTER DEVICE 976DX010000008 120 ...

Page 121: ... identiication data of the product at hand The product code the serial number and the hardware release number can be found on the product label see paragraph 3 4 The irmware release number SCODE can be found on the setup report see paragraph 6 1 connecting the device to a PC and starting the PrinterSet tool see paragraph 6 2 by consulting the setup ini ile see paragraph 6 3 121 ...

Page 122: ...122 ...

Page 123: ...123 ...

Page 124: ...ber 76200000000300 Rev 2 30 www custom biz CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved ...

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