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TROUBLESHOOTING GUIDE

TG12

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No Power - Display Not Lit

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Water 

Tank Does Not Fill

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Brewer Does Not Start When Brew Button is Pressed

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Brewing

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Sensor Error Message

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Summary of Contents for G4 Seraphim SERA2B34

Page 1: ...READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER Please leave this booklet with the machine G4 Seraphim Digital Coffee Brewing System 070120D FC18 SERA FRONT COVER F 10017 revB USER GUIDE...

Page 2: ...5 OHFWULFDO 6FKHPDWLF 6 5 6 5 ES26 OHFWULFDO 6FKHPDWLF 6 5 6 5 ES157 7URXEOHVKRRWLQJ XLGH 7 7URXEOHVKRRWLQJ XLGH 7 7URXEOHVKRRWLQJ XLGH 7 UURU RGHV EC1 3URGXFW DUUDQW 3 Contact Information Wilbur Curt...

Page 3: ...0 0 gal hr 16 3 37 9 L hr 6 5 6 5 Twin Seraphim Single Cup Brewer Black White 1 PH 230 V 23 9 A 2 X 2500 W 2W G 5500 W 50 60 Hz 5 0 gal hr 18 9 L hr 6 5 6 5 Twin Seraphim Single Cup Brewer Black White...

Page 4: ...ve maintenance should be performed by an authorized Wilbur Curtis service technician 5P SFEVDF UIF SJTL PG mSF PS FMFDUSJD TIPDL 0 05 PQFO UIF TFSWJDF QBOFMT 5IFSF BSF OP VTFS serviceable parts inside...

Page 5: ...ST QQMJBODFT DBO CF VTFE CZ QFSTPOT ZFBST BOE BCPWF XJUI SFEVDFE QIZTJDBM TFOTPSZ PS NFOUBM DBQBCJMJUJFT or lack of experience and knowledge if they have been given supervision or instruction concerni...

Page 6: ...4FF UIF SPECIFICATIONS section for the correct size The water line should also be capable of being controlled by a shut off valve Do not connect the water line to a saddle valve or needle valve SFRVJS...

Page 7: ...touchscreen and drip tray The two largest circular holes are for the brew head assemblies along with three stud holes for the mounting plate for each head Also there is a circular hole for the touch s...

Page 8: ...rinset driptrayinstallationonly Circulardraincutout forflushdriptray installationonly Sprayhead cutout Watertower outlinearea Sprayhead cutout 2X3 4 1 9cm 2X3 4 1 9cm 31 2 8 9cm 81 2 21 6cm 11 4 3 2cm...

Page 9: ...head units The MFOHUI PG UIF XJSFT BOE UVCJOH BSF mYFE BOE TFU BU UIF factory Do not splice or extend the tubes that come from beneath the brew head assembly Ample tube length is provided and the tub...

Page 10: ...n the back of the chassis Run the cables through the holes The cables for the right and left brew heads route through the two cable ports on the right The left port is for the UCM controller cable con...

Page 11: ...the supply line tube mUUJOHT GSPN UIF CSFX IFBE BTTFNCMJFT 4FF Figure 12 SERA2 INSTALLATION INSTRUCTIONS 040220C INSTALLATION INSTRUCTIONS II12 WARNING The water return lines must not sag Route them i...

Page 12: ...ubing must be installed so that ends do not become submerged in water to avoid backup INSTALLATION INSTRUCTIONS II12 SERA2 INSTALLATION INSTRUCTIONS 040220C Figure 15 Water Supply Connection Figure 16...

Page 13: ...to the back connect a compatible IEC power cord not supplied having a power plug that matches the electrical outlet installed in the facility and that meets TQFDJmDBUJPOT WARNING If the electrical ou...

Page 14: ...air from the system See OPERATING INSTRUCTIONS During the initial brew cycle and XIFOFWFS UIF mMUFS JT SFQMBDFE ZPV NBZ IFBS UIF TPVOET PG BJS CFJOH QVSHFE GSPN UIF mMUFS UVCJOH BOE XBUFS UBOL Install...

Page 15: ...S XJMM CSFX DPGGFF CBTFE PO UIF TFUUJOHT QSPHSBNNFE JOUP UIF VOJWFSTBM DPOUSPM NPEVMF 6 5P DIBOHF UIF TFUUJOHT TFF UIF PROGRAMMING GUIDE TFDUJPO VSJOH UIF CSFX DZDMF BO PO TDSFFO CSFX UJNFS XJMM DPVOU...

Page 16: ...UJOHT QSPHSBNNFE JOUP UIF VOJWFSTBM DPOUSPM NPEVMF 6 5P DIBOHF UIF TFUUJOHT TFF UIF PROGRAMMING GUIDE TFDUJPO VSJOH UIF CSFX DZDMF BO PO TDSFFO CSFX UJNFS XJMM DPVOU EPXO UIF UJNF SFNBJOJOH See INSTAL...

Page 17: ...brush for hard to clean areas Rinse with clean water then dry 3 Wipe the spray head area with a cloth soaked in a mild detergent solution Rinse with a cloth soaked with clean water removing any resid...

Page 18: ...dish washing solution to use while cleaning Insert a small brush through the spout tube from the outside of the brew basket Spin the brush a few times to remove any coffee residue Look inside the brew...

Page 19: ...3 130 3 6 NC 16 oz 12 oz 20 oz 16 oz 12 oz 20 oz Status lights Brew Buttons Curtis logo Home Undo Scroll left right Return to previous Control symbols all symbols may not be present at the same time...

Page 20: ...rds Master Reset Regional Settings Batch Size Sprayhead Types Seraphim Only models covered by this user guide are shown Chemex V60 Kalita Brew Basket Custom Recipes Recipe Defaults Chemex Purple Spray...

Page 21: ...Drip Out 1 00 Recipe Defaults Kalita Gray Spray Head 14 oz Small Pulse 1 2 3 4 5 6 7 8 9 10 11 12 Total On 6 13 8 5 3 3 0 38 oz 2 22 4 81 2 96 1 85 1 11 1 11 14 1 Off 30 20 20 20 20 0 1 50 Total Brew...

Page 22: ...F QSFWFOUJWF NBJOUFOBODF CSFX NPOJUPS 5IF GBDUPSZ default setting is Disabled When Enabled the UCM measures the number of gallons brewed before UIF NBJOUFOBODF SFNJOEFS JT EJTQMBZFE 5IF TFUUJOH SBOHF...

Page 23: ...T UIF ESJQ PVU NPEF UJNFS GUFS XBUFS TUPQT nPXJOH JU BMMPXT BEEJUJPOBM UJNF GPS UIF DPGGFF to drain before the brew basket lock releases This feature reduces the chance that the brew basket will be SF...

Page 24: ...O XJMM MJHIU JOEJDBUJOH UIBU EBUB JT USBOTGFSSJOH 5IJT QSPDFTT XJMM POMZ UBLF B TFDPOE UP DPNQMFUF Downloading the Software to the Brewer from the Flash Drive 1 4FMFDU UIF JEFOUJDBM CSFXFS ZPV XJTI UP...

Page 25: ...102116NC Countertop example Cup clearance RIIHH RZ center line 22 63 in 57 5 cm 12 00 in 30 5 cm 19 00 in 48 3 cm 11 63 in 29 5 cm 52 13 in 127 3 cm 36 00 in 91 4 cm 24 63 in 62 6 cm 11 00 in 27 9 cm...

Page 26: ...LEG 3 8 16 STUD SCREW BUMPER 10 WC 14045 101 CURRENT SENSOR ASSEMBLY G4 11 WC 3518 LEG GLIDE 3 8 16 STUD SCREW Recommended parts to stock a SERA2Bx SERA2Wx b SERA2B30x SERA2W30x c SERA2B34x SERA2W34x...

Page 27: ...V 60Hz TLP 6 WC 5307 TUBE 3 16 ID x 3 32W SILICONE GEN USE 7 WC 14054 BUSHING LOCKIT STRAIN RELIEF 220 290 OD CABLE ITEM PART DESCRIPTION 8 WC 103 SWITCH TOGGLE NON LIT DPST 25A 125 250VAC RESISTIVE 9...

Page 28: ...LEFT 120V 12W SERAPHIM 4B WC 860 103e f VALVE DUMP LEFT 240V 12W SERAPHIM ITEM PART DESCRIPTION 5 WC 53165 TUBE 1 2 ID x 1 16W SILICONE DUROMETER 50A 6 WC 43813 CLAMP HOSE SNAP GRIP NYLON 750 875 7 WC...

Page 29: ...WHT HOLDER UCM SERAPHIM WHITE 3A SERA UH BLK HOLDER UCM BLACK SERAPHIM 3B SERA UH WHT HOLDER UCM WHITE SERAPHIM 4 WC 65034 SCREEN DRIP TRAY SERAPHIM ITEM PART DESCRIPTION 4 WC 65034 SCREEN DRIP TRAY...

Page 30: ...469 ID X 945 OD X 986 LG 8mm GEN USE ITEM PART DESCRIPTION 8 WC 5310 TUBE 5 16 ID x 1 8 W SILICONE 9 WC 37365 KIT FITTING TANK INLET 10 WC 43055 GUARD SHOCK RESET THERMOSTAT 11A WC 934 04 KIT ELEMENT...

Page 31: ...l 6 Inlet Valve 7 Not Used 8 Not Used 9 Not Used 10 Not Used 11 Brew Pump 12 Brew Pump 13 Not Used 14 Not Used 15 Not Used 16 Not Used 17 Not Used 18 Not Used 19 Current Sensor 20 Current Sensor UPM P...

Page 32: ...ral 6 Inlet Valve 7 Not Used 8 Not Used 9 Not Used 10 Not Used 11 Brew Pump 12 Brew Pump 13 Not Used 14 Not Used 15 Not Used 16 Not Used 17 Not Used 18 Not Used 19 Current Sensor 20 Current Sensor UPM...

Page 33: ...sed 17 Not Used 18 Not Used 19 Current Sensor 20 Current Sensor UPM Pin Assignments r o t c e n n o C n i P 0 2 1 TX Transmit 2 RX Receive 3 Not Used 4 Vdd 5Vdc 5 Vss Logic_Common r o t c e n n o C n...

Page 34: ...UIF XJSJOH IBSOFTT 2 1PXFS VQ UIF CSFXFS BOE UFTU UIF WBMWF VTJOH UIF EJBHOPTUJDT JO TFDUJPO 5 Water Not Hot Enough G UIF XBUFS IFBUT CVU JT OPU IPU FOPVHI mSTU DIFDL GPS UIF DPSSFDU UFNQFSBUVSF TFUUJ...

Page 35: ...JUDI Brewer Does Not Start When Brew Button is Pressed G Brewing BQQFBST PO UIF EJTQMBZ DIFDL GPS GBVMUZ XJSJOH BOE DPOOFDUJPOT CFUXFFO UIF VOJWFSTBM QPXFS NPEVMF 61 BOE UIF WBMWFT 2 G Brewing EPFT OP...

Page 36: ...CSFX CBTLFU BOE QMBDF B MBSHF DPOUBJOFS VOEFS UIF EVNQ CSFX BOE EJMVUJPO PVUMFU QPJOUT 3VO B CSFX DZDMF BOE DPOmSN UIBU UIF CSFX QVNQ JT QVNQJOH XBUFS EVSJOH UIF CSFX DZDMF G UIF QVNQ JT XPSLJOH DIFD...

Page 37: ...XBUFS TVQQMZ WBMWF JT DPNQMFUFMZ PQFO BOE UIBU UIF XBUFS mMUFS JT OPU QMVHHFE 2 IFDL UP NBLF TVSF UIBU UIF nPX SBUF GSPN UIF XBUFS TVQQMZ MJOF NFFUT UIF NJOJNVN nPX SBUF TQFDJmDBUJPOT GPS UIF CSFXFS M...

Page 38: ...JT BUUBDIFE UJHIUMZ to the tank and that heat sink compound was used A properly mounted sensor should have a resistance of around 7 k when the water is hot If not replace the sensor 3 Check to see if...

Page 39: ...IFO QSPNQUFE QMBDF BO FNQUZ DPOUBJOFS VOEFS UIF CSFX CBTLFU UIFO QSFTT OK 1SFTT B CVUUPO UP UFTU UIF EFTJSFE DJSDVJU PS Auto Test to test all circuits If a button is highlighted green the DJSDVJU IBT...

Page 40: ...Water Level Error LOO UXQ HUURU 2YHU RZ 7KH ZDWHU LQOHW YDOYH KDV HLWKHU EHHQ RSHQ IRU PRUH WKDQ PLQXWHV RQ WKH LQLWLDO WDQN OO RU KDV EHHQ RSHQ IRU VHFRQGV RQ ODUJH EUHZHUV DQG VHFRQGV RQ Seraphim W...

Page 41: ...ical and plumbing codes Improper voltage Equipment must be installed at the voltage stated on the serial plate supplied with this equipment Improper water supply 7KLV LQFOXGHV EXW LV QRW OLPLWHG WR H...

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