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16

01021568

The following error messages may display on both the HE controller display as well as the Remote Display 

(if connected).

PROBLEM FOUND

APR-01-13 10:01A

1.  When a new controller identifies an error, it is programmed to at-

tempt to correct the error without user input. If the problem persists, 
the 

HOME SCREEN

 displays 

PROBLEM FOUND

. Press 

 to dis-

play the first error present.

REPLACE FILTER 

MEDIA

2.  Press  

 to display any additional errors present.

-->CLEAR ERRORS

3.  Press 

 and 

 to view action: 

CLEAR ERRORS

GO TO MENU

or 

EXIT

. If you select 

CLEAR ERRORS

, the controller checks the er-

ror status and attempts to clear the error. If the error still exists, the 

home screen displays 

PROBLEM FOUND

. If the error no longer ex-

ists the screen displays 

SYSTEM OK

.

-->GO TO MENU

4.  Press 

 to select 

CLEAR ERRORS

GO TO MENU

, or 

EXIT

.

Error  

Reason for Error 

Comment/ Clearing Error Message 

Call Culligan at 

xxx-xxx-xxxx 

This message is displayed if an error 

has been detected that requires ser-

vicing and no modem installed in the 

system. 

Call the number shown. If possible, place this call using 

a phone that will allow you to see and enter changes to 

the main controller if required by the service technician 

during the call

Low Battery

Battery needs replacement.

Replace with Panasonic Model# CR 2032 3V battery 

Motor Home 

Err 

The controller failed to detect prop-

er position sensor feed back during     

INITIALIZATION (not during a regen or 

progressive flow)

Verify that the proper valve type was selected in First 

Time Setup. Check connections of motor and position 

sensors at both the motor and the GBE board.

No Remote 

Signal

Main board is not receiving a signal 

from the remote.

Remote is off, out of range or on a different channel 

from the main board. If interference is suspected, try 

moving the remote closer or switching to a different 

channel on both the main and remote units

Pos Sensor Err/

Motor Position 

Error

The controller is seeking a known valve 

position before/during/after a regen, 

or during progressive flow, but cannot 

find it (this error does NOT appear 

during initialization).

Check connections of motor and position sensors at both 

the motor and GBE board.

Replace Ext Filt

Total gallons through the secondary fil-

ter (i.e. “Big Blue” filter) has exceeded 

the specified capacity of the Big Blue. 

Replace optional filter cartridge. Reset the external filter 

media life at Main Menu/ Accessories/ Ext. Filter menu

Replace Media

Total gallons through the unit has ex-

ceeded the specified capacity of the 

media.

Replace the media. Reset the media filter life at Main 

Menu > Advanced Setup > Regen Setup > Media Life

Error Codes

Summary of Contents for Gold Arsenic 10"

Page 1: ...Culligan Gold Arsenic Water Conditioner Owners Guide ...

Page 2: ... has equipment to control the problem WARNING This device complies with part 15 of the FCC rules subject to the two following conditions 1 This device may not cause harmful interference 2 This device must accept all interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the u...

Page 3: ...ditioner 17 Performance Data Sheet Culligan Gold Arsenic 10 18 Performance Data Sheet Culligan Gold Arsenic 12 19 Performance Data Sheet Culligan Gold Arsenic 14 20 Arsenic Fact Sheet 21 Culligan Limited Warranty 23 Performance Data Sheets are included in this manual for various Culligan Gold Arsenic Water Condi tioner models Refer to the Performance Data Sheet for your specific filter as there ar...

Page 4: ...ow Pressure Drop 5 gpm 6 psi 6 gpm 6 psi 9 5 gpm 15 psi Water Quality Criteria pH Range 5 5 8 5 Arsenic 100 μg l Iron 0 3mg l Manganese 0 05 mg l Phosphate 0 5 mg l Silica 30 mg l Sulfate 100 mg l Hydrogen Sulfate detect mg l TSS 5 mg l Fluoride 1 mg l Hardness 300 mg l Turbidity 5 NTU Tannins detect mg l Operating Pressure 20 120 psi 138 862 kPa Operating Pressure Canada 20 90 psi 138 621 kPa Ope...

Page 5: ...tiated to begin regeneration immediately or that night Settings The Culligan Automatic Water Filter is designed to perform efficiently on a wide range of water supplies In order to ensure proper operation of the filter and before initiating the initial recharge and putting the unit into service the following settings need to be made Backwash The backwash setting is important in that backwashing ex...

Page 6: ...cepts a changed setting CANCEL or X button returns to the previous screen or cancels a changed setting NOTE Hold down or to quickly scroll through the setting without repeatedly pressing the button Filtering JAN 01 13 12 01P 1 This is the HOME SCREEN Press any button except to advance to the MAIN MENU SCREEN 1 INFORMATION 2 MANUAL MODE 3 SET DATE TIME 4 ACCESSORIES 2 This is the MAIN MENU SCREEN T...

Page 7: ...to REGEN TONITE MANUAL MODE REGEN NOW 7 Press to cancel the changed setting and revert to the default set ting The screen displays the default setting MANUAL MODE REGEN TONITE 8 Press to accept the changed value If the setting values are dis played the symbol no longer appears next to the value 1 INFORMATION 2 MANUAL MODE 3 SET DATE TIME 4 ACCESSORIES 9 The screen then returns to the MAIN MENU Pre...

Page 8: ... on the IQR form Set Month Jan Dec SET MONTH JAN The screen displays the month setting Press to accept the information displayed and view the next setting or press to change the setting Press to accept the selected month and advance to the next setting SET DAY Set Day 0 31 SET DAY 1 The screen displays the day setting Press to accept the information displayed and view the next setup screen or pres...

Page 9: ...ys the unit type setting Press or and then to change the setting to Filter Press to advance to the next setting VALVE TYPE Valve Type HE 1 HE 1 25 HE 1 5 HE 1 Twin HE 1 5 Twin 4 Cycle 5 Cycle or Plat Plus VALVE TYPE 4 CYCLE The screen displays the valve type setting Press or and then to change the setting to 4 CYCLE Press to advance to the next setting UNITS Units US or Metric UNITS US INCH The sc...

Page 10: ...factor for the flow meter setting Press to keep the default setting and to complete the first time setup Completed First Time Setup Initializing JAN 01 13 12 01P When the setup is complete the circuit board microprocessor automati cally calculates filter capacity The screen displays the initializing status and the current date and time and then transitions to the home screen FILTERING JAN 01 13 12...

Page 11: ...g January to February SET MONTH FEB Jan Dec 6 Press to display the next value here changing January to February SET MONTH FEB 7 Press to accept the new value The screen displays the month without the cursor and advances to the Day setting Set Day SET DAY 1 1 30 8 Press to advance to the next setting if the day is cor rect or press to change the day setting Press to display the next value for examp...

Page 12: ...ays the hour setting without the cursor and advances to the Set Minutes setting Set Minutes SET MINUTES 1 0 60 16 Press to advance to the next setting if the clock type is correct or press and then to change the minutes in this example from 0 to 20 17 Press to accept the new value The screen displays the minutes without the cursor and advances to the Daylight Savings setting Set Daylight Savings T...

Page 13: ...rmation screen MEDIA LIFE LEFT 100 DAYS 0 100 4 The screen displays the MEDIA LIFE LEFT in days Press to see the next information screen REMAIN CAPACITY 521 GALLONS 0 no limit 5 The screen displays the filtering capacity remaining measured in gallons liters before initiating recondition ing Press to see the next information screen CURRENT FLOWRATE 10 0 GPM 0 no limit 6 The screen displays the curr...

Page 14: ...rs are displayed above 100 gallons Press to see the next information screen EXT FILT CAP REM 20000 GALLONS 0 no limit 11 If an external filter is used the screen displays the re maining capacity of the filter When the remaining capacity reaches zero the system triggers the External Filter Alarm Press to return to the main menu 1 INFORMATION 2 MANUAL MODE 3 SET DATE TIME 4 ACCESSORIES 12 The screen...

Page 15: ...estored 6 At the preset time based on DAY OF WEEK Regeneration setting Follow either procedure to initiate a manual regeneration Delayed Regeneration Screen Display Range Changing the Setting FILTERING JAN 01 13 12 01P N A 1 At the HOME SCREEN press and hold for at least three seconds then release the button REGEN TONITE JAN 01 13 12 01P Regen Tonite 2 The first line of the display will toggle bet...

Page 16: ...OW Regen Off Regen Now Regen Tonite 3 Press and or to change the setting 4 The default is REGEN NOW Press the to select this option to begin regeneration immediately 5 If the screen displays REGEN OFF then the filter will not regenerate 6 If the screen displays REGEN TONITE then the filter will regenerate that night at 2 00 a m or at the preset regen eration time The screen displays two status mes...

Page 17: ...4 Should service adjustment or trouble shooting information be needed which is not covered in the Use and Care Guide call your Culligan Dealer If you have further questions please call your local independently operated Culligan dealer He or she will be glad to be of assistance to you For your nearest Culligan dealer call 800 285 5442 Recommended Preventative Maintenance Inspection Schedule The Cul...

Page 18: ...upply or time changes such as daylight savings will disrupt your condi tioner s recharge schedule by causing the timer to run off schedule Reset timer to proper time of day Bypass Valves Check to see if they are in the proper position Cul Flo Valv Bypass if used should be in the Service position see page 17 If hand valves are used see that inlet and outlet valve are opened and that the bypass valv...

Page 19: ...call Low Battery Battery needs replacement Replace with Panasonic Model CR 2032 3V battery Motor Home Err The controller failed to detect prop er position sensor feed back during INITIALIZATION not during a regen or progressive flow Verify that the proper valve type was selected in First Time Setup Check connections of motor and position sensors at both the motor and the GBE board No Remote Signal...

Page 20: ...salt by not having the unit recharge while you re away Bypass Valve In the back of Culligan water conditioners is a push button Cul Flo Valv Bypass To bypass unit simply turn the blue knob clockwise To return to service reverse the procedure turn the blue knob counter clockwise To BYPASS turn the blue knob clockwise see directional arrow on end of knob until the knob stops as shown DO NOT OVERTIGH...

Page 21: ...0 010 95 9 98 7 Pentavalent Arsenic pH 6 5 0 050 10 0 010 95 9 98 7 Pentavalent Arsenic pH 8 5 0 050 10 0 010 95 9 98 7 The Culligan Gold Arsenic 10 has been tested and certified by WQA against NSF ANSI Standard 372 CSA B483 1 and NSF ANSI Standard 53 for the reduction of arsenic pentavalent and trivalent up to 75 000 gallons The concentration in water entering the system was reduced to a concentr...

Page 22: ...0 010 95 9 98 7 Pentavalent Arsenic pH 6 5 0 050 10 0 010 95 9 98 7 Pentavalent Arsenic pH 8 5 0 050 10 0 010 95 9 98 7 The Culligan Gold Arsenic 12 has been tested and certified by WQA against NSF ANSI Standard 372 CSA B483 1 and NSF ANSI Standard 53 for the reduction of arsenic pentavalent and trivalent up to 100 000 gallons The concentration in water entering the system was reduced to a concent...

Page 23: ... 010 95 9 98 7 Pentavalent Arsenic pH 6 5 0 050 10 0 010 95 9 98 7 Pentavalent Arsenic pH 8 5 0 050 10 0 010 95 9 98 7 The Culligan Gold Arsenic 14 has been tested and certified by WQA against NSF ANSI Standard 372 CSA B483 1 and NSF ANSI Standard 53 for the reduction of arsenic pentavalent and trivalent up to 200 000 gallons The concentration in water entering the system was reduced to a concentr...

Page 24: ...art ments or environmental protection agencies can help provide consumers with a list of certified labora tories Some laboratories may also be able to analyze specifically for speciate the form s of arsenic present in a water sample if requested The Culligan Smart Filter Arsenic Reduction Automatic Water Conditioner is designed to reduce arsenic both pentavalent and trivalent forms of arsenic This...

Page 25: ...22 01021568 Page left intentionally blank ...

Page 26: ...ENT PERMITTED BY LAW CULLIGAN DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITA TION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE TO THE EXTENT REQUIRED BY LAW ANY SUCH IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE ONE YEAR PERIOD SPECIFIED ABOVE FOR THE ENTIRE CONDITIONER As a manufacturer we do not know the characteristics of your water supply or the purpose for w...

Page 27: ...f your water The Culligan Promise At Culligan we understand that a water quality improvement system is an investment in your family s well being That s why our 1 350 independently operated dealers worldwide don t just sell products they sell water quality you can count on We stand behind our products with written limited warranties and our unequaled Culligan service No matter where you live you ca...

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