70
Problem
Cause
Remedy
Water in the waste
container.
• Water leaks into the
waste container during
each rinsing process.
• This is normal, it occurs during
the cleaning of the internal
mechanism.
Coffee dispensing too
slow.
• Grinding fineness set too
fine.
• Set coarser grinding fineness.
• Grinding quantity set too
high.
• Set ground coffee quantity
lower.
• Water system clogged.
• Run the descaling program.
Water runs into the
waste container
during rinsing when
switching the coffee
machine on and off.
• Brewing unit is blocked or
maladjusted.
• Adjust the brewing unit.
See also 6.9
Coffee machine
cannot be switched
on.
• Mains plug not plugged
in.
• Plug the mains plug in.
Coffee dispensing is
very uneven or only
one-sided.
• Spout is clogged or
blocked by foreign matter
(e.g., coffee bean or
similar).
• Pull the coffee spout upwards
and clean the inside or remove
the foreign matter (e.g.,
coffee bean). See section
6 .6 .
Removing and cleaning the
coffee dispensing unit
Coffee is very watery
or only hot water.
• Coffee shaft is blocked by
coffee grounds.
• Remove the brewing unit. Clean
the coffee shaft by pushing a
suitable (round) brush through
the ground coffee chamber
opening.
NOTE
If you cannot resolve the problem with the steps described above, please contact
customer service.
The free service hotline number:
0370 2406902
Summary of Contents for Veloce EM1000U
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