Cuckoo CBT-I1030RW, User Manual

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TROUBLESHOOTING
34
If you're running into any issues while using your bidet, refer to the below troubleshooting chart to properly assess
and correct the problem.
If the problem perists, contact our Customer Service Center.
Problem
Water is not being sprayed
out when the bidet is
plugged in and a function
is initiated
• Is the water flow shut off?
• Is the water supply valve locked?
• Is the waterworks filter blocked?
• Wait until the water flow shut-off process ends.
• Open the water supply valve.
• Replace the waterworks filter.
The bidet is not operating
properly/turning on
• Is the power plug plugged into a
working outlet?
• Was the bidet activated while you are
not sitting down on the seat?
• Has there been a blackout?
• Plug the power cord into an available
120V AC outlet.
• Sit on the center of the toilet seat to activate the
seating sensor. The bidet will not function if the
sensor cannot detect you.Wait to operate the
bidet until the blackout ceases.
• Please wait until the power is recovered.
There is a water leakage
• Is the pipe connection properly made? • Refer to "Before Installation" to ensure the water
supply was connected to the bidet properly.
• Contact the location of purchase or our
Customer Service Center.
The water pressure is
too weak
• Are foreign substances stuck on the
waterworks filter?
• Is the hose of the main frame bent?
• Is the water pressure display lamp set to
Level 1?
• Is the waterworks filter blocked?
• Clean the waterworks filter.
• Smooth out the bent part of the hose.
• Try raising the water pressure.
• Contact the location of purchase or our
Customer Service Center.
The water temperature,
the seat temperature,
or air temperature are
not warm enough
• Is the hot water or seat temperature set to
"Low" or "OFF"?
• Is the hot air temperature set to
"Level 2" or below?
• Is the water entry temperature low
(below 15℃) or the water pressure
set to "Level 5"?
• Is the ECO mode turned on?
• Set the hot water or seat temperature to either
"Medium" or "High".
• Set the hot air temperature to
"Level 3" or higher.
• To maintain the temperature of hot water,
set the water pressure to "Level 3" or below.
• In the ECO mode, the temperature is
maintained lower than the set temperature.
Either deactivate the ECO mode or sit on the
seat and wait for about 5 minutes.
The main frame shakes
while in use
• Are the fixing bolts that fix the main
frame loose?
Re-fasten the fixing bolts of the main frame.
The buttons do not
operate when pressed
• Is there any water on the touch
control panel?
• Is the display lamp of the remote
control lit?
• If any water gets onto the control panel,
buttons may not work so be sure to remove
any water first before use.
• If the batteries of the remote control are too low,
the display lamp will not be lit.
Please replace the batteries.
Possible Issues Corrective Action