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FAQS
Q. What are Omni-Series machines?
Omni-Series machines are telepresence video-conferencing machines
that allow conference participants to feel as though they are meeting
face to face. Learn more at
http://www.buffalopacific.com
.
Q. Who makes and sells these machines?
Omni-Series machines are made by TelePresence Technologies, LLC and
sold by Buffalo Pacific, a credit union service organization. They are also
sold by CUSO CU*Answers, an authorized distributor.
Q. How are Omni-Series machines different from other video-conferencing
tools such as Skype?
There are three things that make Omni-Series machines different from
other video-conferencing tools. First, they project a life-size image of
conference participants. Secondly, they can project conference
participants in 3D. But what really sets these machines apart from their
competition is that they provide direct eye contact.
Q. What is an Experience Center?
Equipped with Omni-Series machines and informational materials,
Experience Centers welcome those who would like to learn more about
these machines for tours and demonstrations. Experience Center locations
include:
CU*Answers in Kentwood, MI
CU*NorthWest in Liberty Lake, WA
EPL in Birmingham, AL
MidUSA Credit Union in Middletown, OH
TelePresence Technologies, LLC in Plano, TX
Q. How many Omni-Series machines does CU*Answers have?
CU*Answers has three machines at its headquarters in Grand Rapids,
Michigan: the Omni-Suite, Omni-Bridge, and Omni-Station. Additionally,
CU*Answers has a fourth Omni-Series machine, the Omni-Kiosk, at its 44
th
Street location in Kentwood, Michigan. These machines are pictured on
the next page.
