4
Technical Support
To save time and effort, please read this manual completely before calling for tech support. Start with
our web site:
www.corpsys.com.
You may FAX questions to (408) 969-2655. To contact tech support,
dial (408) 330-5595 and please have the following ready so we can better serve you:
1.
A copy of your invoice and customer number.
2.
The firmware revision level installed in the copier. This information is shown on the display
during power-up.
3.
A description of the drives on your SCSI and IDE chains including the IDs for each device,
which devices are terminated, and which device(s) are providing termination power.
We completely support our own products, however we may not be able to provide full technical
support for disk drives not purchased from CSC.
Limited One Year Warranty
The terms of this warranty may be legally binding. If you do not agree to the terms listed below, return
the product immediately in original unopened condition for a full refund. The software, firmware, and
accompanying written materials are provided “AS–IS” without warranty of any kind. The entire risk as
to the results and performance of the unit is assumed by the purchaser. CSC warrants this hardware
to be free from defects in materials and workmanship for a period of one year from the date of the
CSC original invoice. CSC’s entire liability and exclusive remedy as to defective hardware shall be, at
CSC’s option, either (a) return of the purchase price or (b) replacement or repair of the hardware that
does not meet CSC’s quality control standards and has been returned through proper RMA
procedures. CSC’s liability for repair or replacement is to CSC’s customer ONLY. No warranty service
will be provided without an original invoice from CSC and an RMA number provided by technical
support. RMA material must be shipped prepaid to CSC. RMA numbers are valid for 15 days from
date of issue. This warranty does not cover products modified, subjected to rough handling, or used in
applications for which they were not originally intended. No oral advice or verbal warranties made by
CSC’s employees, dealers, or distributors shall in any way increase the scope of this warranty. CSC
makes no warranty as to merchantability or fitness for any particular purpose. Due to the wide range
of hardware and software available, CSC cannot guarantee compatibility with all system
configurations. CSC assumes no liability for incidental or consequential damages arising from the use
or inability to use this product. This warranty gives you specific legal rights. You may also have other
rights that vary from state to state. Since some states do not allow the exclusion of liability for
consequential damages, some of the above limitations may not apply to you.
CORPORATE SYSTEMS CENTER
3310 Woodward Ave.
Santa Clara, CA 95054
(408) 588-1110 – Sales
(408) 330-5595 – Tech Support
(408) 969-2655 – FAX
www.corpsys.com
© 1998, Corporate Systems Center. CSC, CD Dupe-It, Computer Performance, and Corporate
Systems Center are trademarks of Corporate Systems Center. US patents pending.
Manual release 2.4DAK
Summary of Contents for HDS 4000
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