CRU ioSafe Solo Hawk Page 14 User Manual Download

Page: 14 / 16

ioSafe Solo Hawk User Manual

c. Follow ioSafe team instructions on proper packaging.

d. CRU will recover all data which is recoverable according to the terms of the Data Recovery

Service Terms and Conditions.

e. CRU will then place any recovered data on a replacement ioSafe device.

f. CRU will ship the replacement ioSafe device back to the original user.

g. Once the primary server/computer is repaired or replaced, the original user should restore the

primary drive data with the ioSafe backup data.

6.4 Contact Us

Customer Support

USA Toll Free Phone: 888.98.IOSAFE (984.6723) x400
International Phone: 530.820.3090 x400
Email:

[email protected]

Technical Support

USA Toll Free Phone: 888.98.IOSAFE (984.6723) x450
International Phone: 530.820.3090 x450
Email:

[email protected]

Disaster Support

US Toll Free Phone: 888.98.IOSAFE (984.6723) x430
International Phone: 530. 820.3090 x430
Email:

[email protected]

Summary of Contents for ioSafe Solo Hawk

Page 1: ...ioSafe Solo Hawk Waterproof Portable Storage Device User Manual ...

Page 2: ...ws Operating Systems 6 3 1 1 Formatting the Solo Hawk 6 3 1 2 Accessing or Disconnecting the Solo Hawk in Windows 8 3 2 Usage with macOS 9 3 2 1 Formatting the Solo Hawk 9 3 2 2 Accessing or Disconnecting the Solo Hawk in macOS 10 3 2 3 Create a Boot Drive 10 4 Securing the ioSafe Solo Hawk 11 5 Backup Software 12 6 Product Support 13 6 1 Activate Data Recovery Service Protection 13 6 2 ioSafe No ...

Page 3: ...tents Check the package contents to verify that you have received the items below Please contact CRU if any items are missing or damaged 1 2 Solo Hawk at a Glance USB Type C Cable USB Type A to C Cable ioSafe Solo Hawk USB Type C Port Kensington Security Slot Status LED ...

Page 4: ...or data recovery Do not disconnect the USB cable while the Solo Hawk is powered on without first stop ping or ejecting the device through the operating system software interface Disconnecting any drive during a read write event can cause logical corruption on the drive which can sometimes result in data loss Use proper surge and uninterruptible power supplies UPS to guard your computer system agai...

Page 5: ... b Connect the other end of the USB cable into your computer After a moment the Solo Hawk will be detected by your computer Your Solo Hawk is now ready to use If you are using the Solo Hawk with a Mac you will need to reformat it so that you can write files to it See Section 3 for information on how to format the SSD using macOS 5 ...

Page 6: ...you can identify it easily by its volume name If the drive is not initialized or is brand new a window will pop up asking you to select a partition type Select GPT and press OK c To format the volume right click the Drive Properties Box of the drive highlighted red in Figure 7 and select New Simple Volume Figure 7 The Disk Management pane with the Drive Properties Box highlighted in red c Unless y...

Page 7: ...g prompts leaving the default settings e Choose your preferred file system from the file system selection window that appears and enter a name for the new volume Then check the box labeled Quick Format which ensures that the formatting process will take less than a minute f Click Next and then Finish to start the format process The new volume can now be found by opening a File Explorer window Wind...

Page 8: ...found by clicking on the Computer button in the Start Menu 3 1 2 Accessing or Disconnecting the Solo Hawk in Windows Accessing the Solo Hawk When the Solo Hawk is properly connected and turned on see Section 2 a window may open to allow you access to the volume If no window appears and you are using Windows 10 or 8 1 find the volume by opening a File Explorer window and then clicking on This PC in...

Page 9: ...k Utility see Figure which can be found in Applica tions Utilities or by selecting Spotlight Search and typing in Disk Utility and hitting Return on your keyboard a Click on the drive in the window to the left b Click on the Erase button at the top c Enter a name for the new volume d Select the format type Select APFS if it is an available option Otherwise select OS X Extended Journaled If you nee...

Page 10: ...h or by selecting the Solo Hawk s icon and then pressing Command E on your keyboard Disconnecting the unit without first unmounting the volume can result in data loss 3 2 3 Create a Boot Drive To create a boot drive you must first install macOS on the Solo Hawk by using a third party app like MacDaddy Install Disk Creator Next go to System Preferences Startup Disk A window will list the available ...

Page 11: ...drive security the ioSafe Solo Hawk is equipped with a Kensington security slot which supports a standard Kensington security cable sold separately For more information on the Kensington security slot and available products visit kensington com Kensington Security Slot ...

Page 12: ...winning backup software for Windows Simple block level open file and OS Continuous Data Protection CDP software for Windows users DRS Activation is required at iosafe com to validate purchase prior to downloading software and install code see Section 6 1 Apple Mac Time Machine Reformatting the Solo Hawk is required to use this software with macOS computers see Section 3 2 1 ...

Page 13: ...except as stated above CRU disclaims all liabilities for incidental or consequential damages resulting from the use of this product or arising out of any breach of this warranty Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you This warranty gives you specific legal rights and you may have other rights as well w...

Page 14: ...the primary server computer is repaired or replaced the original user should restore the primary drive data with the ioSafe backup data 6 4 Contact Us Customer Support USA Toll Free Phone 888 98 IOSAFE 984 6723 x400 International Phone 530 820 3090 x400 Email customersupport iosafe com Technical Support USA Toll Free Phone 888 98 IOSAFE 984 6723 x450 International Phone 530 820 3090 x450 Email tec...

Page 15: ...mpliant with MIL STD 810G Methods 505 4 506 4 509 4 and 510 Up to 24 hours of continuous exposure to UV blowing sand blowing dust rain salt fog icing or freezing rain High Altitude Protection Compliant with MIL STD 810G Method 500 4 30 000 ft altitude Crush Protection 2 500 lb Theft Protection Metal Kensington Lock Slot Bus Power Yes Data Interface Types Speeds USB 3 2 Gen 2 up to 10 Gbps Data Con...

Page 16: ...f or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules...

Search results

Summary of Contents for ioSafe Solo Hawk

Reviews:

Related manuals for ioSafe Solo Hawk

Brands by name

Popular brands

CRU ioSafe Solo Hawk, User Manual

Search results

Summary of Contents for ioSafe Solo Hawk

Reviews:

Related manuals for ioSafe Solo Hawk

Brands by name

Popular brands