Crossfire Limited Warranty
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty is
only valid on
Crossfire
products purchased in the U.S.A. from an authorized
Crossfire
dealer. All
Crossfire
amplifiers are
warranted to be free from defects in materials and workmanship under normal use and serviced for a period of (2) years when the
unit is installed by an authorized
Crossfire
dealer. Non-authorized dealer installed products carry a (1) year parts and labor
limited warranty. The extent and conditions of
Crossfire’s
limited warranty are as follows:
i.
Crossfire
will either repair or replace (at its option) any unit which crossfire has examined and found to be defective
and under warranty, to the original purchaser, provided the defect occurs within (2) years of the date of purchase when the unit is
installed by an authorized
Crossfire
dealer. This warranty includes both parts and labor and applies to the original purchaser
only.
ii.
Crossfire
will either repair or replace (at its option) any unit which crossfire has examined and found to be
defective and under warranty, to the original purchaser, provided the defect occurs within (1) year of the date of purchase when
the unit is installed by a non-authorized
Crossfire
dealer. This (1) year warranty includes both parts and labor and applies to the
original purchaser only.
iii. This warranty will be void to any unit found with the original factory serial number removed, altered or defaced.
All units received by
Crossfire
for warranty with their original serial numbers removed will not be repaired and returned to
sender freight collect.
iv. The provisions of this warranty shall not apply to products used for any industrial, professional or commercial
purposes or any other uses for which it was not designed.
v. This warranty does not cover costs for removal of product for repair or reinstallation of the product after repair, nor
does it cover the cost of returning the product to
Crossfire’s
service center for repair.
vi. This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of
Crossfire
.
Including, but not limited to, any malfunction, defect or failure caused by or resulting from unauthorized service or parts,
improper maintenance, operation contrary to furnished instructions, shipping or transit accidents, incorrect power line voltages,
fire, flood or any other acts of nature, or normal wear and tear.
vii. The foregoing is in lieu of all other expressed warranties and
Crossfire
does not assume or authorize any party to
assume for it any other obligation or liability. the duration of any warranties which may be implied by law (including the
warranties of merchantability and fitness) is limited to the term of this warranty. In no event shall
Crossfire
be liable for special,
incidental or consequential damages arising from obligations under this warranty due to causes beyond its control. Some states do
not allow limitations on how long an implied warranty lasts and/or do not allow the exclusions or limitation of consequential
damages, so the above limitations and exclusions may not apply to you.
viii.
Return policy
Your unit will be serviced free of charges on an in-warranty basis only. If improper operation occurs, contact your authorized
Crossfire
dealer for assistance with the return and factory repair of your
Crossfire
product. If an authorized
Crossfire
dealer is
not available, the following procedure must be followed: phone (562-906-0800) or fax (562-941-2284) in your name, address,
telephone number and the model number of the item to be returned to receive a return authorization number. Your return
authorization number must be clearly written on the outside of the packing box returned to
Crossfire
. All returned products must
be accompanied with a dated purchase invoice or the product may be subject to costs of parts and labor. Return the unit, prepaid
postage, in the original protective carton or a carton with ample protection. Please include a brief description of the problem and
send your repair to:
12222 Bell Ranch Dr.
Santa Fe Springs, CA 90670
