CCilot XA and CCpilot XS
Product revision: 0.12
Software guide
2018-03-19
www.crosscontrol.com
35
Technical support
Contact your reseller or supplier for help with possible problems with your device. In order to get
the best help, you should have access to your device and be prepared with the following information
before you contact support.
The part number and serial number of the device, which you find on the brand label.
Date of purchase, which is found on the invoice.
The conditions and circumstances under which the problem arises.
LED indicator flash patterns.
Prepare a system report on the device, from within
CCsettings
(if possible).
Detailed description of all external equipment connected to the unit (when relevant to the
problem).
Trade Mark, etc.
© 2013 CrossControl
All trademarks sighted in this document are the property of their respective owners.
CCpilot is a trademark which is the property of CrossControl.
Intel is a registered trademark which is the property of Intel Corporation in the USA and/or other
countries. Linux is a registered trademark of Linus Torvalds. Microsoft and Windows are registered
trademarks which belong to Microsoft Corporation in the USA and/or other countries.
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omitted in this document. CrossControl is not responsible for unintentional damage or for damage
which occurs as a result of supplying, handling or using of this material including the devices and
software referred to herein. The information in this handbook is supplied without any guarantees
and can change without prior notification.
For CrossControl licensed software, CrossControl grants you a license, to under CrossControls
intellectual property rights, to use, reproduce, distribute, market and sell the software, only as a
part of or integrated within, the devices for which this documentation concerns. Any other usage,
such as, but not limited to, reproduction, distribution, marketing, sales and reverse engineer of this
documentation, licensed software source code or any other affiliated material may not be
performed without written consent of CrossControl.
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Where software based on CrossControl software or products is distributed, the software may only
be distributed in accordance with the terms and conditions provided by the reproduced licensors.
For end-user license agreements (EULAs), copyright notices, conditions, and disclaimers,
regarding certain third-party components used in the device, refer to the copyright notices
documentation.
