CROC TPS20, Product Manual, Page: 14 / 16

14 | CROC Trough Pump Systems ‘TPS20
TM
Product Manual’
TPS20
TM
PRODUCT MANUAL
This product comes with a 12 months warranty
against defects and motor failure (Warranty).
The benefits provided in this Warranty are in
addition to other rights and remedies available to
you under Australian Consumer Law.
The Warranty is provided to the original purchaser
of the product on the following terms:
The Warranty is given by;
Grieger Investments Pty Ltd Trading As Croc
Trough Pumping Systems
PO Box 3196 Hendra QLD 4011.
Telephone: 0427 166810.
Email: croc-tps@bigpond.com
To make a claim under the Warranty you must
return the faulty product to the place of purchase
with a valid receipt or proof of purchase.
A Warranty claim must be made within 12
monthsof the date of purchase.
If your claim complies with the above terms
and the product is not an exhaustible item,
and no voiding events have occurred, we will
(at our sole discretion):
- repair the product, if possible; or
- provide a replacement product; or
- If a replacement product is not available, provide
a refund for the purchase price paid.
You will bear the cost associated with claiming
under the Warranty, such as the cost of
transportation and delivery of the product
to and from the place of purchase.
The product contains a complete Impellor Set and
O Ring. These items are exhaustible. Exhaustible
Items are not covered under the Warranty.
The Warranty will be void if any of the following
events occur, as determined by us, at our sole
discretion (Voiding Events):
- Any tampering/removal of warranty
identification labels of electrical
components is evident;
- The defect has arisen due to: an accident,
incorrect or inadequate installation, misuse
or abuse of the product (including improper
maintenance and service), excessive wear and
tear, not following manufacturer’s guidelines/
instructions, or the product has been used in
a manner contrary to the purpose or suitability of
the product;
- The product has been modified without our
authority;
- The defect is caused by power surges/spikes
or brownouts.
Loss of livestock, damage to property or personal injury caused by the improper use or
abuse of the product will not be covered and the Manufacturer excludes all liabilities for
such events, to the extent permitted by Australian law
Additional to the warranty set out above, our goods come with a guarantee that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a
major failure and for compensation for any other foreseeable loss or damage. You are also entitled
to have goods repaired or replaced or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure
Please contact your reseller for original replacement parts.
Patent Pending. The Croc
TM
Trough Pumping System is the subject of PCT Publication No
WO2019056049A1 and associated national and regional phase patent applications.