TROUBLESHOOTING FAQ’s: “BEFORE YOU CALL SECTION”
Before calling your dealer or Crimestopper, read the following section for tips that may remedy or
explain your problem.
RANGE QUESTIONS (2-Way Pager/Remote):
Your CS-2014FM system uses FM High-Frequency signals to send/receive data between the pager and the
vehicle and from the vehicle to the remote for state-of-the-art operation.
1) Under normal operation, the distance from the vehicle -paging-the-remote will be greater than that from the
remote-to-the-vehicle. This is due to power supplies. The main control module (brain) in the vehicle is
connected to the electrical wiring receiving power from the vehicle battery, whereas the remote/pager is
operating from the AAA 1.5V alkaline battery. This is a normal feature for an FM 2-Way paging system.
2) Your system is designed to always operate with maximum efficiency; however range may be affected by
the following circumstances: Physical Distance, Obstructions, and RF/Electronic Interference. (On
US/Domestic systems, power output is limited by FCC Regulations/Specifications.)
3) This CS-2014FM system does NOT use “Paging” or “Cellular” antenna service. There are no monthly fees
associated with its operation. The CS-2014FM unit in the vehicle sends a paging signal directly to your
pager/remote from its own antenna mounted inside the vehicle.
MY IN-DASH LED FLICKERS WHEN PRESSING REMOTE CONTROL BUTTONS:
This is normal operation. There may be a slight flicker visible from the LED when pressing the remote as the
system is authorizing/processing the code sent from the remote control. There is nothing wrong with your
system.
MY SYSTEM FLASHES THE LIGHTS ONCE AND WILL NOT ATTEMPT A REMOTE START (2 parts):
1) The system is possibly in valet mode. Check the status of the RED LED light. If it is on solid, then the unit
is in VALET MODE and will NOT remote start when in Valet mode. This is to protect the system from
unauthorized engine starting when your vehicle serviced or valet parked. TO EXIT VALET MODE: Turn
Ignition ON, and press the valet button for about 5 seconds until LED goes out. See the Valet part of the
operating instructions for more information.
2) The unit senses a possible wiring fault at the Brake or the Hood is OPEN (Blue wire grounded). This is a
safety feature of the unit. Check installation for faults and make sure hood is closed and verify brake input
connection. The LCD will also not confirm back a signal of a remote start request when this occurs.
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