CRESTRON
STX Touchpanel Troubleshooting (Continued)
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Touchpanel
exhibits
improper
functionality
(i.e., wrong
Touchpanel
configured to operate
at high power
Reconfigure the touchpanel to operate at low
power. Refer to "Interface" a subsection of
"Setup Menu" in this Operations Guide
(specifically the RF SETTINGS screen) to
change setting.
screens).
Touchpanel operating
within five feet of
CNRFGWX.
Relocate units so that the STX touchpanels do
not operate within five feet of the CNRFGWX.
Touchpanel
signal not
reaching
CNRFGWX
(RX LED on
CNRFGWX
is extin-
guished
during STX
trans-
mission).
Touchpanel operating
within five feet of
CNRFGWX.
Relocate units so that the STX touchpanels do
not operate within five feet of the CNRFGWX.
Touchpanel
display is
dark.
Standby or power
down timeout has
elapsed.
Touch screen to reactivate or turn on.
Screen brightness is
improperly set.
Alter screen brightness from the Setup Menu.
Battery packs have
discharged.
Charge battery packs or use alternative power
supply such as power pack or network power.
Touchpanel
exhibits
slow
Compressed graphics
take time to
decompress.
If there are no memory problems,
decompressed graphics decrease the drawing
time of panel pages.
operation.
Touchpanel
configured to operate
at low power; RF SIG
LED is intermittent.
Reconfigure the touchpanel to operate at high
power. Refer to "Interface" a subsection of
"Setup Menu" in this Operations Guide
(specifically the RF SETTINGS screen) to
change setting.
Further Inquiries
If after reviewing this Operations Guide for the Series STX touchpanels, you cannot
locate specific information or have questions, please take advantage of Crestron's
award winning technical support team by calling:
•
In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +5255-5093-2160.
•
In Australia, call Crestron Pacific at +613-9480-2999.
For local support from exclusive Crestron factory-trained personnel in New Zealand
call Amber Technologies at +649-410-8382.
Operations Guide - DOC. 5716A
Series STX Touchpanels
•
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