Isys
®
Wired 5.7 Inch Tabletop Touchpanel
Crestron
TPS-1700
26
•
Isys
®
Wired 5.7 Inch Tabletop Touchpanel: TPS-1700
Operations Guide - DOC. 6223A
TPS-1700 Troubleshooting (continued)
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Touchpanel exhibits
slow operation.
Compressed
graphics take time to
decompress.
If there are no memory problems,
decompressed graphics decrease the drawing
time of panel pages.
NET ID conflict exists
between devices.
Verify that panel NET ID matches the NET ID
set in the program. Eliminate any duplicate
NET ID settings.
Touchpanel display is
dark.
Standby timeout has
elapsed.
Touch screen to reactivate.
Further Inquiries
If after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of Crestron's award winning customer service
team by calling:
•
In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +5255-5093-2160.
•
In Australia and New Zealand, call Crestron Control Solutions at
+61-2-9737-8203.
You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time users will
need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the TPS-1700, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron website (
) periodically for manual update
availability and its relevance. Updates are available from the Download | Product
Manuals section and are identified as an “Addendum” in the Download column.
