Crestron infiNet EX CEN-RFGW-EX Operations & Installation Manual Download Page 3

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Crestron

CEN-RFGW-EX

infiNET EX™ Gateway

Contents

Introduction ...............................................................................................................................1

Features and Functions ................................................................................................2

Specifications ..............................................................................................................3

Physical Description....................................................................................................5

Industry Compliance ...................................................................................................9

Setup ........................................................................................................................................11

Network Wiring.........................................................................................................11

Identity Code .............................................................................................................12

Installation.................................................................................................................13

Hardware Hookup .....................................................................................................14

Programming Software............................................................................................................16

Earliest Version Software Requirements for the PC .................................................16

Programming with Crestron SystemBuilder..............................................................16

Programming with SIMPL Windows ........................................................................16

Example Program ......................................................................................................19

Uploading and Upgrading........................................................................................................20

Establishing Communication.....................................................................................20

Programs and Firmware ............................................................................................21

Program Checks ........................................................................................................22

Operation .................................................................................................................................23

Problem Solving ......................................................................................................................25

Troubleshooting.........................................................................................................25

Check Network Wiring..............................................................................................27

Reference Documents................................................................................................29

Further Inquiries ........................................................................................................29

Future Updates ..........................................................................................................29

Appendix A: The RF Spectrum ..............................................................................................30

Appendix B: Optimum RF Reception Guidelines ..................................................................31

Minimize Interference ...............................................................................................31

Gateway Placement ...................................................................................................31

Antenna Orientation ..................................................................................................32

Return and Warranty Policies ..................................................................................................34

Merchandise Returns / Repair Service ......................................................................34

CRESTRON Limited Warranty.................................................................................34

Operations & Installation Guide – DOC. 6706A

Contents

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Summary of Contents for infiNet EX CEN-RFGW-EX

Page 1: ...Crestron CEN RFGW EX infiNETEX Gateway Operations Installation Guide...

Page 2: ...by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respectiv...

Page 3: ...rogramming with SIMPL Windows 16 Example Program 19 Uploading and Upgrading 20 Establishing Communication 20 Programs and Firmware 21 Program Checks 22 Operation 23 Problem Solving 25 Troubleshooting...

Page 4: ......

Page 5: ...mple utilizing dynamic discovery to locate and acquire each remote automatically Each wireless connection is monitored continuously diligently keeping track when remotes go to sleep or wander out of r...

Page 6: ...on Or using Crestron s 5 port PoE switch CEN SW POE 5 sold separately up to four gateways and other PoE devices can be powered from a single location simplifying design and wiring Features and Functio...

Page 7: ...te specific conditions Ethernet 10BASE T 100BASE TX auto switching auto negotiating auto discovery full half duplex TCP IP UDP IP CIP DHCP IEEE 802 3U and 802 3af compliant Unit ships with DHCP enable...

Page 8: ...l CEN RFGW EX PWE CEN SW POE 5 5 Port PoE Switch 1 May be powered by PoE or Cresnet network power 2 The latest software versions can be obtained from the Crestron website Refer to the NOTE following t...

Page 9: ...ateway Physical Description This section provides information on the connections controls and indicators available on your CEN RFGW EX CEN RFGW EX Physical View Operations Installation Guide DOC 6706A...

Page 10: ...X CEN RFGW EX Overall Dimensions Top Front Side and Bottom Views 1 6 41 in 16 27 cm 1 43 in 3 62 cm 6 5 4 2 1 5 30 in 13 47 cm 3 50 in 8 89 cm 3 7 8 3 91 in 9 94 cm 6 infiNET EX Gateway CEN RFGW EX Op...

Page 11: ...sed pushbutton with red LED used to set up connections with wireless devices 6 SETUP Button and LED 1 Recessed pushbutton with red LED used to set up connection with the control system via Cresnet or...

Page 12: ...d with the unit 2 To determine which is pin 1 on the cable hold the cable so that the end of the eight pin modular jack is facing away from you with the clip down and copper side up Pin 1 is on the fa...

Page 13: ...igital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses a...

Page 14: ...FGWEX Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired opera...

Page 15: ...ors Cresnet For networks with 20 or more devices use a Cresnet Hub Repeater CNXHUB to maintain signal quality For more details refer to Check Network Wiring which starts on page 27 Ethernet The CEN RF...

Page 16: ...L Windows program Each network device must have a unique Net ID For more details refer to the Crestron Toolbox help file IP ID The IP ID is set within the CEN RFGW EX s table using Crestron Toolbox Fo...

Page 17: ...me channel Refer to Appendix A The RF Spectrum on page 30 for details Gateways on adjacent channels should be at least 12 feet 3 7 meters apart Gateways on non adjacent channels should be at least thr...

Page 18: ...ade NOTE Power should be supplied through either the LAN PoE port or the NET port but not both When making connections to the CEN RFGW EX use Crestron power supplies for Crestron equipment Hardware Co...

Page 19: ...y to the antenna connector It should not be extended with a cable NOTE Although both the LAN PoE and NET ports can be used for configuration there can only be one control connection to the control sys...

Page 20: ...sortment of Windows based software tools to develop an infiNET system For the minimum recommended software versions visit the Version Tracker page of the Crestron website www crestron com versiontrack...

Page 21: ...vers Wireless Receivers RF folder of the Device Library and drop it in the System Views Locating the CEN RFGW EX in the Device Library The system tree of the control system displays the device in the...

Page 22: ...r IP ID as shown in the following figure s CEN RFGW EX Device Settings Cresnet Window CEN RFGW EX Device Settings Ethernet Window The ID code specified in the SIMPL Windows program must match the Net...

Page 23: ...ls The symbol can be viewed by double clicking on the icon or dragging it into Detail View Each signal in the symbol is described in the SIMPL Windows help file F1 Example Program An example program f...

Page 24: ...to the Crestron Toolbox help file for details There are two methods of communication Indirect Indirect Communication SERIAL ETHERNET OR USB CRESNET PC RUNNING CRESTRON TOOLBOX CONTROL SYSTEM CEN RFGW...

Page 25: ...EX entry Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers Firmware upgrades are available from the Crestron website as new...

Page 26: ...he CEN RFGW EX Ethernet Connections For Ethernet connections display the System Info window click the icon and select the Functions menu to display actions that can be performed on the CEN RFGW EX Be...

Page 27: ...channels 21 24 are within Wi Fi channel 11 band Gateway channel 25 is adjacent to Wi Fi channel 11 Gateway channel 26 is neither within or adjacent to any Wi Fi band For detailed information on RF ch...

Page 28: ...teways only one gateway should be in the Acquire mode at a time NOTE The CEN RFGW EX must be placed in Acquire mode before an infiNET EX device is placed in the Acquire mode To acquire an MLX 2 or oth...

Page 29: ...wer Verify that appropriate Ethernet power sourcing equipment PSE Power over Ethernet indicator is ON NET LED does not illuminate CEN RFGW EX Net ID is not set to match the Net ID of the SIMPL program...

Page 30: ...rogram NET LED is on but unit does not communicate with infiNET EX device Continued infiNET EX device is not functioning correctly Refer to the Problem Solving section of the guide for the device CEN...

Page 31: ...tch the RF ID in the SIMPL program Check Network Wiring Use the Right Wire In order to ensure optimum performance over the full range of your installation topology Crestron Certified Wire and only Cre...

Page 32: ...ted on the right side of the equation For example a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet 101 meters If Cresnet HP is...

Page 33: ...t 1 888 CRESTRON 1 888 273 7876 You can also log onto the online help section of the Crestron website www crestron com onlinehelp to ask questions about Crestron products First time users will need to...

Page 34: ...NET devices or Zigbee devices although the differing protocols will not allow a link to be established or data to be transferred Wireless 2 4GHz telephones and microwave ovens may also cause interfere...

Page 35: ...s video equipment digital processors lighting dimmers lighting ballasts motors or any large AC source Every effort should be made to separate any RF transceiver from these sources of RF noise includin...

Page 36: ...ly parallel to the ground Point the antenna vertically Point the antenna at a right angle to the gateway Never point the antenna downward as this will decrease range and reliability Refer to illustrat...

Page 37: ...RFGW EX infiNET EX Gateway Vertical Orientation Building Front of gateway Antenna Right Angle Orientation Front of gateway Building Antenna Operations Installation Guide DOC 6706A infiNET EX Gateway C...

Page 38: ...ys batteries and incandescent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regardin...

Page 39: ...Crestron CEN RFGW EX infiNET EX Gateway This page is intentionally left blank Operations Installation Guide DOC 6706A infiNET EX Gateway CEN RFGW EX 35...

Page 40: ...on Electronics Inc Operations Installation Guide DOC 6706A 15 Volvo Drive Rockleigh NJ 07647 2021630 Tel 888 CRESTRON 01 09 Fax 201 767 7576 Specifications subject to www crestron com change without n...

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